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Hi, I’m Keiko Jo Jo. I’m a results-driven Business Analyst and certified Scrum Master with 3+ years of experience in requirements gathering, process optimization, and testing. I bridge business and technology teams to deliver efficient, high-value solutions and lead Agile teams to timely releases. I bring international exposure across aviation, trade, and government sectors, with a track record of improving compliance, customer service, and relocation processes. I thrive in cross-cultural environments and enjoy turning complex problems into actionable, streamlined workflows.…Hi, I’m Keiko Jo Jo. I’m a results-driven Business Analyst and certified Scrum Master with 3+ years of experience in requirements gathering, process optimization, and testing. I bridge business and technology teams to deliver efficient, high-value solutions and lead Agile teams to timely releases. I bring international exposure across aviation, trade, and government sectors, with a track record of improving compliance, customer service, and relocation processes. I thrive in cross-cultural environments and enjoy turning complex problems into actionable, streamlined workflows.

Keiko Jojo

Project Manager, Content Producer, Data Analyst, +6

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Hi, I’m Keiko Jo Jo. I’m a results-driven Business Analyst and certified Scrum Master with 3+ years of experience in requirements gathering, process optimization, and testing. I bridge business and technology teams to deliver efficient, high-value solutions and lead Agile teams to timely releases. I bring international exposure across aviation, trade, and government sectors, with a track record of improving compliance, customer service, and relocation processes. I thrive in cross-cultural environments and enjoy turning complex problems into actionable, streamlined workflows.…Hi, I’m Keiko Jo Jo. I’m a results-driven Business Analyst and certified Scrum Master with 3+ years of experience in requirements gathering, process optimization, and testing. I bridge business and technology teams to deliver efficient, high-value solutions and lead Agile teams to timely releases. I bring international exposure across aviation, trade, and government sectors, with a track record of improving compliance, customer service, and relocation processes. I thrive in cross-cultural environments and enjoy turning complex problems into actionable, streamlined workflows.

Available to hire

Hi, I’m Keiko Jo Jo. I’m a results-driven Business Analyst and certified Scrum Master with 3+ years of experience in requirements gathering, process optimization, and testing. I bridge business and technology teams to deliver efficient, high-value solutions and lead Agile teams to timely releases.

I bring international exposure across aviation, trade, and government sectors, with a track record of improving compliance, customer service, and relocation processes. I thrive in cross-cultural environments and enjoy turning complex problems into actionable, streamlined workflows.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Japanese

Advanced

Work Experience

Business Analyst / Scrum Master at Unwired Logic

January 1, 2022 - January 1, 2025

Delivered projects with Scrum, ensuring on-time releases. Created BRDs to align stakeholders and reduce rework. Executed test cases and reported defects, improving resolution speed. Conducted manual testing (SIT, UAT, Regression), ensuring quality releases. Analyzed issues via JIRA/Confluence, cutting bug turnaround time. Bridged business and developers, enabling faster decision-making with Agile teams.

Disbursing Office Accounting & Travel Specialist at United States Marine Corps

January 1, 2018 - January 1, 2022

Results-driven professional providing accounting and travel support; advised on regulations, improved accuracy and compliance in disbursement processes, and supported service members with travel documentation.

Cabin Attendant / Chief Purser at Japan Airlines Co., Ltd. (JAL)

January 1, 2006 - January 1, 2010

Served on international flights, acted as Chief Purser on domestic routes, mentored cabin attendants, supported PR activities and brand values, and ensured safety compliance.

Trade & Administrative Coordinator at Marcon Construction Equipment Co., Ltd.

January 1, 2012 - January 1, 2015

Coordinated trade and administrative tasks, vendor communications, documentation, scheduling, and compliance across operations.