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Hi there! I’m Keilla Alzira Florencio Sigauque based in Famagusta, Northern Cyprus. I blend hands-on experience in healthcare support with customer service and administrative roles to help teams deliver excellent outcomes while keeping communication clear and friendly. I’m energized by problem-solving, teamwork, and continuously learning new skills to improve processes and client experiences. I recently earned a BSc in Physiotherapy & Rehabilitation and have gathered hands-on experience across physiotherapy support, online customer service, and transport administration. I value adaptability, leadership development, and practical solutions, and I’m excited to contribute to a dynamic organization that values growth and a positive impact on people’s lives.…Hi there! I’m Keilla Alzira Florencio Sigauque based in Famagusta, Northern Cyprus. I blend hands-on experience in healthcare support with customer service and administrative roles to help teams deliver excellent outcomes while keeping communication clear and friendly. I’m energized by problem-solving, teamwork, and continuously learning new skills to improve processes and client experiences. I recently earned a BSc in Physiotherapy & Rehabilitation and have gathered hands-on experience across physiotherapy support, online customer service, and transport administration. I value adaptability, leadership development, and practical solutions, and I’m excited to contribute to a dynamic organization that values growth and a positive impact on people’s lives.

Keilla Alzira Florencio Sigauque

Content Creator, Copywriter, Content Designer, +2

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Hi there! I’m Keilla Alzira Florencio Sigauque based in Famagusta, Northern Cyprus. I blend hands-on experience in healthcare support with customer service and administrative roles to help teams deliver excellent outcomes while keeping communication clear and friendly. I’m energized by problem-solving, teamwork, and continuously learning new skills to improve processes and client experiences. I recently earned a BSc in Physiotherapy & Rehabilitation and have gathered hands-on experience across physiotherapy support, online customer service, and transport administration. I value adaptability, leadership development, and practical solutions, and I’m excited to contribute to a dynamic organization that values growth and a positive impact on people’s lives.…Hi there! I’m Keilla Alzira Florencio Sigauque based in Famagusta, Northern Cyprus. I blend hands-on experience in healthcare support with customer service and administrative roles to help teams deliver excellent outcomes while keeping communication clear and friendly. I’m energized by problem-solving, teamwork, and continuously learning new skills to improve processes and client experiences. I recently earned a BSc in Physiotherapy & Rehabilitation and have gathered hands-on experience across physiotherapy support, online customer service, and transport administration. I value adaptability, leadership development, and practical solutions, and I’m excited to contribute to a dynamic organization that values growth and a positive impact on people’s lives.

Available to hire

Hi there! I’m Keilla Alzira Florencio Sigauque based in Famagusta, Northern Cyprus. I blend hands-on experience in healthcare support with customer service and administrative roles to help teams deliver excellent outcomes while keeping communication clear and friendly. I’m energized by problem-solving, teamwork, and continuously learning new skills to improve processes and client experiences.

I recently earned a BSc in Physiotherapy & Rehabilitation and have gathered hands-on experience across physiotherapy support, online customer service, and transport administration. I value adaptability, leadership development, and practical solutions, and I’m excited to contribute to a dynamic organization that values growth and a positive impact on people’s lives.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Portuguese

Fluent

Spanish; Castilian

Fluent

Turkish

Advanced

Work Experience

Physio Assistant at Physio Lab / Physiotherapy

November 1, 2024 - November 1, 2024

Supported physiotherapists in delivering treatments, including therapeutic exercises and manual therapy; scheduled appointments, updated medical records, and documented patient progress; maintained a clean and safe therapy environment.

Customer Service Representative at BEA RUCH LTD

August 1, 2024 - August 1, 2024

Assisted customers with inquiries, complaints, and product-related questions to maintain high satisfaction; managed interactions via phone, email, and in-person communication; resolved issues by coordinating with relevant departments; processed orders, returns, and refunds; provided product recommendations and supported customer retention and sales.

Customer Relations Officer at Ruach Consults

February 1, 2024 - February 1, 2024

Acted as the first point of contact for customer inquiries; researched target audiences to improve service; managed processes between clients and sales teams; prepared business ideas for leadership to develop bespoke plans; contributed to increasing turnover from prospects to clients.

Transport Administrator at Garita Transport Services

January 1, 2022 - January 1, 2022

Scheduled transportation services, planned routes, and assigned drivers; developed and implemented improved transport administration policies and procedures; processed shipping documents including bills of lading.