I’m Keith Robinson, a senior programme manager specializing in enterprise‑wide transformation, governance, and multi‑domain technology and operational change within complex financial services organisations. I focus on aligning engineering, operations, risk, and regulatory domains with enterprise strategy, architecture standards, and control frameworks to deliver predictable, measurable outcomes over multi‑year transformation roadmaps. I partner with C‑suite leaders to shape strategic delivery direction, strengthen delivery controls, and drive operational resilience and sustainable, enterprise‑scale performance. My approach emphasizes clear governance, cross‑business collaboration, and transparent reporting to enable measurable business value and resilient delivery maturity.…

Keith Robinson

I’m Keith Robinson, a senior programme manager specializing in enterprise‑wide transformation, governance, and multi‑domain technology and operational change within complex financial services organisations. I focus on aligning engineering, operations, risk, and regulatory domains with enterprise strategy, architecture standards, and control frameworks to deliver predictable, measurable outcomes over multi‑year transformation roadmaps. I partner with C‑suite leaders to shape strategic delivery direction, strengthen delivery controls, and drive operational resilience and sustainable, enterprise‑scale performance. My approach emphasizes clear governance, cross‑business collaboration, and transparent reporting to enable measurable business value and resilient delivery maturity.…

Available to hire

I’m Keith Robinson, a senior programme manager specializing in enterprise‑wide transformation, governance, and multi‑domain technology and operational change within complex financial services organisations. I focus on aligning engineering, operations, risk, and regulatory domains with enterprise strategy, architecture standards, and control frameworks to deliver predictable, measurable outcomes over multi‑year transformation roadmaps.

I partner with C‑suite leaders to shape strategic delivery direction, strengthen delivery controls, and drive operational resilience and sustainable, enterprise‑scale performance. My approach emphasizes clear governance, cross‑business collaboration, and transparent reporting to enable measurable business value and resilient delivery maturity.

See more

Skills

Language

English
Fluent

Work Experience

Governance & Operations Head (Engineering & Delivery) at Bank of Ireland
January 1, 2025 - Present
Defined and executed multi-year engineering transformation roadmap elevating governance, capability, and service stability. Implemented engineering policy, standards, and compliance controls aligned to enterprise risk and audit expectations. Optimised engineering operations, improving reliability, cost efficiency, and SLA performance across the estate. Strengthened engineering risk management through targeted mitigation programmes and enhanced delivery controls.
Strategic Resource Management Programme Lead at Bank of Ireland
January 1, 2024 - January 1, 2025
Led enterprise workforce and vendor optimisation programme delivering €100M expected savings over two years. Established organisation-wide operating model for forecasting, governance, tracking, and utilisation management.
Project Manager at Bank of Ireland Corp & Capital Markets
January 1, 2022 - January 1, 2024
Led the functional workstream for ACBS upgrade programme, delivering regulatory and operational enhancements. Directed Business Analyst team delivering functional change across lending and capital markets.
Programme Manager at Accenture – Allied Irish Bank
January 1, 2021 - January 1, 2022
Directed Channels Simplification Programme across seven workstreams enabling digitisation of branch services. Delivered migration of key customer self-service capabilities into AIB Mobile App within €13m programme.
Implementation Head at Citigroup Global Markets
January 1, 2016 - January 1, 2021
Led MENAPT regional implementation organisation delivering cash and trade onboarding for institutional clients; managed RFP participation; strengthened controls via MCA framework; executed complex multi-market implementations.
UAE Payments & Liquidity Product Management (Dual Role) at Citigroup Global Markets
January 1, 2020 - January 1, 2021
Developed regional payments innovation including multi-bank target balancing and cross-border collections expansion; enhanced regulatory market compliance and drove FinTech partnerships across GCC markets.
Senior PMO, Treasury & Trade Solutions at Citibank Europe Plc
January 1, 2009 - January 1, 2015
Executed PMO operations across multi-jurisdictional cash management programmes; reinforced governance, reporting, and project delivery discipline.
Technical Implementation Manager – Treasury and Trade Solutions at Citibank Europe Plc
January 1, 2007 - January 1, 2009
Led technical implementations for TTS initiatives; collaborated with cross-functional teams to deliver systemic improvements.
Project Manager (BOI via HP) at Daysha Consulting
January 1, 2006 - January 1, 2007
Project management engagement delivering IT and business change for Bank of Ireland via HP partnership.
Senior Server & Storage Analyst at Dell Computers
January 1, 1997 - January 1, 2005
Performed server and storage analysis and support.
Implementation Head at Citigroup Global Markets, Dubai
January 1, 2016 - December 31, 2021
Led MENAPT regional implementation organisation delivering cash and trade onboarding for institutional clients. Managed RFP participation with sales teams, strengthened controls via MCA framework, and executed complex multi‑market implementations.
Dual Role – UAE Payments & Liquidity Product Management at Citigroup Global Markets, UAE
January 1, 2020 - December 31, 2021
Developed regional payments innovation including multi‑bank target balancing and cross‑border collections expansion. Enhanced regulatory market compliance and drove FinTech partnerships across GCC markets.

Education

Chartered Banker (Postgraduate Financial Services) at Institute of Bankers Ireland - Smurfit Business School, UCD
January 11, 2030 - January 1, 2012
Diploma in Project Management at University of Limerick (PMI Accredited)
January 11, 2030 - January 1, 2006
Diploma in IT at Bolton Street
January 11, 2030 - January 1, 1995
Design Led Thinking at University of Sydney (Coursera)
January 11, 2030 - February 16, 2026
Chartered Banker (Postgraduate Financial Services / Chartered Banker) at Smurfit Business School, UCD
January 1, 2012 - February 16, 2026
Diploma in Project Management at University of Limerick
January 1, 2006 - February 16, 2026
Diploma in IT at Bolton Street
January 1, 1995 - February 16, 2026

Qualifications

Design Led Thinking (Coursera)
January 11, 2030 - February 16, 2026
Certified Blockchain Expert
January 11, 2030 - February 16, 2026
Certified Ethereum Expert
January 11, 2030 - February 16, 2026
AI Governance Professional (in progress)
January 11, 2030 - February 16, 2026
AI Governance Professional (AIGP) – (Currently studying)
January 11, 2030 - February 16, 2026
Certified Blockchain Expert
January 11, 2030 - February 16, 2026
Certified Ethereum Expert
January 11, 2030 - February 16, 2026
Design Led Thinking
January 11, 2030 - February 16, 2026
AI Governance Professional (AIGP)
January 11, 2030 - February 16, 2026

Industry Experience

Financial Services, Professional Services, Software & Internet, Government
    paper Roll out of a new Citi Branch in Abu Dhabi Global Markets

    Established, rolled out, and ran the project to establish a new Citi branch in Abu Dhabi Global Markets (ADGM) which was sponsored by CEO for the MENAPT Cluster. This project had Global visibility within our organization.
    Tracked and developed assets and liabilities with regional and global finance teams to maintain robust balance sheet by acting as the PMO for ADGM.
    Delivered and completed project that covered the implementation of 73 different systems across TTS, Markets and Banking, while rolling out finance & tax systems in accordance with regulatory requirements.

    paper Etihad Global Cash Management Project

    Managed the global cash management project for Etihad Airways and delivered the project 6 months ahead of schedule. The success of this project was covered by all the major media outlets in the Gulf.