Kelani Teslim
Hi, I’m Kelani Teslim—an Online Reputation Management Specialist and digital marketer based in Abeokuta, Nigeria.
About
Hi, I’m Kelani Teslim—an Online Reputation Management Specialist and digital marketer based in Abeokuta, Nigeria. I help businesses take control of how they’re seen online by focusing on what customers are saying, how reviews are handled, and how trust is built across platforms, especially Google Reviews.
I conduct reputation audits, monitor unanswered or negative feedback, and write professional, customer-focused responses that match a brand’s voice. Beyond replies, I also analyze customer sentiment, research competitor reputation, and use practical digital marketing and content strategies to strengthen online presence, improve communication, and turn reputation gaps into growth opportunities.
- 1 year's experience
Languages
- EnglishFluent
Industry experience
- Real Estate & Construction
- Travel & Hospitality
- Healthcare
- Professional Services
- Computers & Electronics
- Media & Entertainment
- Software & Internet
- Transportation & Logistics
- Non-Profit Organization
- Other
- Education
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Work experience
I help businesses manage and strengthen their online reputation through Google review management, reputation audits, customer feedback analysis, professional review responses, and competitor reputation research. My work includes identifying unanswered and negative feedback, analyzing recurring customer concerns, organizing reputation issues, and creating practical strategies for improving how a business is presented online. I also use digital marketing, SEO, social media management, brand strategy, copywriting, community management, and content strategy to support a business's overall online presence and customer trust.
Education
Studied English Language and Literature, with a focus on written communication, language, literature, critical analysis, and the effective use of English. This background supports my work in professional communication, copywriting, content strategy, editing, and writing customer-focused review responses.
Certifications and awards
Training focused on digital marketing principles, online brand presence, customer engagement, content strategy, social media, and search visibility. These skills complement my work in online reputation management and help me approach reputation from both the customer and digital marketing perspective.
Testimonials · 5.0 from 1 review
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