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I am a versatile professional with backgrounds in telecoms, retail, and customer service, complemented by a passion for stage and voice acting. I have hands-on experience launching and running fast-paced operations, training teams, and delivering customer-focused solutions. My theatre and drama background enhances my communication and presentation skills, and I thrive on teamwork to achieve the best outcomes. I believe there isn’t a single solution to every problem and that collaboration drives better results. I am motivated by helping customers and colleagues grow, and I bring energy, reliability, and a commitment to learning to every role I undertake.…I am a versatile professional with backgrounds in telecoms, retail, and customer service, complemented by a passion for stage and voice acting. I have hands-on experience launching and running fast-paced operations, training teams, and delivering customer-focused solutions. My theatre and drama background enhances my communication and presentation skills, and I thrive on teamwork to achieve the best outcomes. I believe there isn’t a single solution to every problem and that collaboration drives better results. I am motivated by helping customers and colleagues grow, and I bring energy, reliability, and a commitment to learning to every role I undertake.

Kemo Cort

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I am a versatile professional with backgrounds in telecoms, retail, and customer service, complemented by a passion for stage and voice acting. I have hands-on experience launching and running fast-paced operations, training teams, and delivering customer-focused solutions. My theatre and drama background enhances my communication and presentation skills, and I thrive on teamwork to achieve the best outcomes. I believe there isn’t a single solution to every problem and that collaboration drives better results. I am motivated by helping customers and colleagues grow, and I bring energy, reliability, and a commitment to learning to every role I undertake.…I am a versatile professional with backgrounds in telecoms, retail, and customer service, complemented by a passion for stage and voice acting. I have hands-on experience launching and running fast-paced operations, training teams, and delivering customer-focused solutions. My theatre and drama background enhances my communication and presentation skills, and I thrive on teamwork to achieve the best outcomes. I believe there isn’t a single solution to every problem and that collaboration drives better results. I am motivated by helping customers and colleagues grow, and I bring energy, reliability, and a commitment to learning to every role I undertake.

Available to hire

I am a versatile professional with backgrounds in telecoms, retail, and customer service, complemented by a passion for stage and voice acting. I have hands-on experience launching and running fast-paced operations, training teams, and delivering customer-focused solutions. My theatre and drama background enhances my communication and presentation skills, and I thrive on teamwork to achieve the best outcomes.

I believe there isn’t a single solution to every problem and that collaboration drives better results. I am motivated by helping customers and colleagues grow, and I bring energy, reliability, and a commitment to learning to every role I undertake.

Skills

Microsoft Office

Voiceover

Vocal

Experience Level

Microsoft Office

Intermediate

Voiceover

Intermediate

Vocal

Intermediate

Language

English

Fluent

Work Experience

Assistant Manager at Megaplex Guyana Inc. / Caribbean Cinemas Guyana (Amazonia)

January 31, 2023 - January 31, 2023

Launched the opening of the location; contributed ideas on promotions, menu planning, pricing, and staff organization. Multitasked across queries, staff supervision, and technical issues while handling real-time reporting and supplier communications to ensure smooth operations and strong staff engagement. Gained experience in inventory management, cash control, occupational safety, and interviewing; developed a solid understanding of fast-paced environments.

Business to Consumer Trainer at U-mobile Cellular Inc. (Digicel Guyana)

June 30, 2021 - June 30, 2021

Created and delivered training content for promotions, products, and services using a hybrid approach; localized Digicel’s 2020 rebrand content and delivered training for head office and dealer channels in Guyana; conducted staff evaluations, store visits, mystery shopper campaigns, and coaching during the pandemic.

Business to Consumer Team Leader - Front Office at U-mobile Cellular Inc. (Digicel Guyana)

August 31, 2019 - August 31, 2019

Supervised Head Office Corporate payment department and stores; acted as liaison between staff and management; conducted performance evaluations, coaching, and training; contributed to revisions of evaluation methods and development of new reports for tracking data and sales; ensured a supportive work environment.

Call Centre Agent (On-board) & Sales Professional (Off-board) at U-mobile Cellular Inc. (Digicel Guyana)

July 31, 2018 - July 31, 2018

Onboarded customers as a call center agent, resolving queries while meeting KPI targets; supported the launch of 4G services and led on-field sales drives across the country for both prepaid and postpaid services.

Operation / Currency Supply Apprentice at Republic Bank Guyana Limited

May 29, 2013 - May 29, 2013

Processed cash and cashless transactions with balanced records; performed data analysis and end-of-day reconciliation; assisted with administrative duties and floor operations; supported first contact resolution and coordinated with senior staff.