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I’m Kendri Setiawan, a Business Management graduate who enjoys solving problems, coordinating people, and turning ideas into smooth, practical execution. I’ve built experience across administration, procurement/vendor coordination, insurance and financial advisory, and logistics operations—always focusing on clear communication, efficiency, and helping things run reliably. More recently, I’ve expanded into customer-facing and content-driven roles, including operations and support work in Singapore and technical support experience supporting global players. Alongside my professional journey, I also run a scooter rental startup and have strong event and wedding organizer experience, where I plan timelines, coordinate vendors, and handle on-the-spot issues so customers and families feel supported from start to finish.…I’m Kendri Setiawan, a Business Management graduate who enjoys solving problems, coordinating people, and turning ideas into smooth, practical execution. I’ve built experience across administration, procurement/vendor coordination, insurance and financial advisory, and logistics operations—always focusing on clear communication, efficiency, and helping things run reliably. More recently, I’ve expanded into customer-facing and content-driven roles, including operations and support work in Singapore and technical support experience supporting global players. Alongside my professional journey, I also run a scooter rental startup and have strong event and wedding organizer experience, where I plan timelines, coordinate vendors, and handle on-the-spot issues so customers and families feel supported from start to finish.

Kendri Setiawan

Project Manager, Event Visualizer, Marketing Strategist

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I’m Kendri Setiawan, a Business Management graduate who enjoys solving problems, coordinating people, and turning ideas into smooth, practical execution. I’ve built experience across administration, procurement/vendor coordination, insurance and financial advisory, and logistics operations—always focusing on clear communication, efficiency, and helping things run reliably. More recently, I’ve expanded into customer-facing and content-driven roles, including operations and support work in Singapore and technical support experience supporting global players. Alongside my professional journey, I also run a scooter rental startup and have strong event and wedding organizer experience, where I plan timelines, coordinate vendors, and handle on-the-spot issues so customers and families feel supported from start to finish.…I’m Kendri Setiawan, a Business Management graduate who enjoys solving problems, coordinating people, and turning ideas into smooth, practical execution. I’ve built experience across administration, procurement/vendor coordination, insurance and financial advisory, and logistics operations—always focusing on clear communication, efficiency, and helping things run reliably. More recently, I’ve expanded into customer-facing and content-driven roles, including operations and support work in Singapore and technical support experience supporting global players. Alongside my professional journey, I also run a scooter rental startup and have strong event and wedding organizer experience, where I plan timelines, coordinate vendors, and handle on-the-spot issues so customers and families feel supported from start to finish.

Available to hire

I’m Kendri Setiawan, a Business Management graduate who enjoys solving problems, coordinating people, and turning ideas into smooth, practical execution. I’ve built experience across administration, procurement/vendor coordination, insurance and financial advisory, and logistics operations—always focusing on clear communication, efficiency, and helping things run reliably.

More recently, I’ve expanded into customer-facing and content-driven roles, including operations and support work in Singapore and technical support experience supporting global players. Alongside my professional journey, I also run a scooter rental startup and have strong event and wedding organizer experience, where I plan timelines, coordinate vendors, and handle on-the-spot issues so customers and families feel supported from start to finish.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Chinese

Beginner

Work Experience

Social Content & Customer Service Executive at FITLUC Pte Ltd

January 1, 2026 - August 31, 2026

Planned and created social media content for Instagram, TikTok, Facebook, and LinkedIn to increase brand awareness and engagement. Developed marketing materials, promotional campaigns, and copy for social media, blogs, and advertisements. Managed customer enquiries across multiple channels, providing information on services, promotions, bookings, and memberships while ensuring a positive customer experience. Followed up with prospective clients, coordinated trial bookings, handled payment reminders, and maintained communication to support lead conversion and retention. Collaborated with trainers and management to execute content strategy, monitored content performance and trends, and optimized engagement outcomes.

Technical Support Specialist at 5CA (NDA)

August 1, 2025 - December 31, 2025

Provided player support daily through chat and email by troubleshooting technical issues, answering questions, and helping players navigate in-game challenges. Maintained empathy and patience while building positive relationships with gaming communities. Stayed current with patches, updates, and features to deliver accurate responses. Identified recurring issues from trends and player feedback and reported them to internal teams to improve game quality. Used tools including Zendesk, Okta, Teams, 365 Copilot, and Slack to manage support workflows efficiently.

Event & Wedding Organizer at Juls Organizer

May 1, 2025 - Present

Plans and coordinates events from detailed logistics to key moments on the wedding day. Works with vendors, manages timelines, and handles unexpected situations. Supports both families by arranging comfort and accommodations when needed. Guides bridesmaids and bridal party roles, assists the bride with comfort and scheduling, and provides guest hospitality including seating support, questions, and special requests to ensure a smooth and joyful experience.

Operations Executive at Haulio Pte Ltd

May 1, 2024 - May 31, 2025

Oversaw daily operations with strong knowledge of depot and port procedures in Singapore, as well as export and import processes. Ensured compliance with safety regulations and executed effective logistics strategies. Managed transportation of goods, coordinated with drivers and clients, and addressed customer complaints. Contributed to streamlining warehouse and delivery operations by introducing new technologies, while proactively identifying and mitigating risks.

Founder (Scooter Rental) at Go Thamrin Scooter

July 1, 2023 - August 31, 2025

Founded a scooter rental business offering a fun, affordable mobility experience for locals and tourists, including stylish electric scooters. Managed day-to-day operations such as rentals, maintenance, and customer service; handled logistics, budgeting, and equipment sourcing. Promoted the service via Instagram by creating visual content, designing feed layouts, editing short-form videos, and preparing promotional materials while supporting word-of-mouth marketing and continuous customer feedback improvements.

Insurance Agent & Financial Advisor at Allianz

June 1, 2023 - June 30, 2024

Provided personalized insurance solutions (life, health, property, and investment-linked products) for individual and corporate clients. Performed needs analysis and financial planning consultations to recommend suitable coverage. Built long-term client relationships through regular policy reviews and proactive customer support. Collaborated with underwriting and claims teams to support smooth issuance and claims processing, staying up to date with product and regulatory requirements and internal systems.

Purchasing Representative at PT Halsawi Indonesia

September 1, 2021 - May 31, 2023

Served as the primary point of contact for purchasing inquiries and vendor-related requests. Collaborated with clients and the accounting department to ensure cost-effectiveness. Reconfigured predecessor’s purchasing and public relation strategy to reduce overall cost by 30% in the 2022 fiscal year. Managed warehouse equipment and stocks, developed and maintained vendor relationships, and handled crisis communication with vendors.

Admin Intern at PT Zen Trading Engineering & Konstruksi

August 1, 2021 - August 31, 2021

Assisted with daily administrative tasks such as data entry, document handling, and scheduling. Supported project teams with filing, inventory tracking, and internal coordination. Gained hands-on experience in office operations within a construction and engineering environment.

Education

Business Management (Bachelor’s degree, GPA: 3.56) at Batam International University

January 1, 2020 - January 1, 2024

High School (Social Studies) at Harapan Utama High School

January 1, 2017 - January 1, 2020

Qualifications

Add your qualifications or awards here.

Industry Experience

Financial Services, Real Estate & Construction, Transportation & Logistics, Gaming, Media & Entertainment, Travel & Hospitality, Retail, Professional Services