Handles inbound and outbound customer solutions within required timeframes, meets quality standards, and adheres to schedules to achieve targets. Builds strong interpersonal and problem-solving skills through healthcare-related volunteering and academic leadership. Recipient of the 2024 Phil Kenafake Community Citizenship Award, with leadership experience as an Academic Leader and involvement in youth advisory and community events. Currently studying a Bachelor of Psychology (Honours) and aims to contribute with initiative, creativity, and empathy in professional and volunteer environments.

Kenolie Samarasekaran

Handles inbound and outbound customer solutions within required timeframes, meets quality standards, and adheres to schedules to achieve targets. Builds strong interpersonal and problem-solving skills through healthcare-related volunteering and academic leadership. Recipient of the 2024 Phil Kenafake Community Citizenship Award, with leadership experience as an Academic Leader and involvement in youth advisory and community events. Currently studying a Bachelor of Psychology (Honours) and aims to contribute with initiative, creativity, and empathy in professional and volunteer environments.

Available to hire

Handles inbound and outbound customer solutions within required timeframes, meets quality standards, and adheres to schedules to achieve targets. Builds strong interpersonal and problem-solving skills through healthcare-related volunteering and academic leadership.

Recipient of the 2024 Phil Kenafake Community Citizenship Award, with leadership experience as an Academic Leader and involvement in youth advisory and community events. Currently studying a Bachelor of Psychology (Honours) and aims to contribute with initiative, creativity, and empathy in professional and volunteer environments.

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Language

English
Fluent
Sinhala, Sinhalese
Fluent

Work Experience

Customer Solutions Specialist at ProbecX (Customer Solutions)
November 2, 2025 - January 1, 2026
Handled inbound and outbound customer contacts within the required timeframe, meeting required quality standards. Ensured adherence to schedules to achieve required targets.
Hospital Volunteer Support (Non-clinical) at Gold Coast University Hospital
July 1, 2025 - October 1, 2025
Supported hospital staff with non-clinical tasks within required timeframes. Helped meet required quality standards and adhered to scheduled processes to achieve targets. Contributed to smooth day-to-day operations and supported patient care indirectly through reliable assistance and team coordination.

Education

Bachelor of Psychology (Honours) at Griffith University
January 1, 2021 - January 1, 2024
Queensland Certificate of Education (QCE) (Diploma level studies) at Southport State High School
January 11, 2030 - July 13, 2026
Diploma of Business Leadership (or Diploma in Business Leadership) at Southport State High School
January 11, 2030 - July 13, 2026
Bachelor of Psychology (Honours) at Griffith University
January 1, 2021 - January 1, 2024
Diploma of Business Leadership at Southport State High School (Queensland Certificate of Education)
January 1, 2020 - January 1, 2021
Bachelor of Psychology (Honours) at GRIFFITH UNIVERSITY
January 1, 2021 - January 1, 2024
Diploma of Business Leadership at SOUTHPORT STATE HIGH SCHOOL (Queensland Certificate of Education - QCE)
January 1, 2024 - January 1, 2024

Qualifications

Queensland Certificate of Education (QCE)
January 11, 2030 - July 13, 2026

Industry Experience

Healthcare, Education, Non-Profit Organization, Professional Services