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I'm a proactive Executive Assistant and Operations support professional with a track record of delivering reliable, results-driven work. I excel at managing calendars, coordinating communications, and delivering prompt customer service using tools like Zendesk and CRM systems. I thrive in fast-paced environments and take pride in organizing data and optimizing processes to keep teams moving smoothly. With experience across B2B and B2C communications, data tracking via Google Sheets and Data Studio, and creating client-ready presentations, I bring strong attention to detail and a collaborative approach to every project. I aim to strengthen communication channels, support leadership, and contribute to business growth through efficient operations and thoughtful client service.…I'm a proactive Executive Assistant and Operations support professional with a track record of delivering reliable, results-driven work. I excel at managing calendars, coordinating communications, and delivering prompt customer service using tools like Zendesk and CRM systems. I thrive in fast-paced environments and take pride in organizing data and optimizing processes to keep teams moving smoothly. With experience across B2B and B2C communications, data tracking via Google Sheets and Data Studio, and creating client-ready presentations, I bring strong attention to detail and a collaborative approach to every project. I aim to strengthen communication channels, support leadership, and contribute to business growth through efficient operations and thoughtful client service.

Jessica Campos

Project Manager, Content Producer, Production Manager, +2

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I'm a proactive Executive Assistant and Operations support professional with a track record of delivering reliable, results-driven work. I excel at managing calendars, coordinating communications, and delivering prompt customer service using tools like Zendesk and CRM systems. I thrive in fast-paced environments and take pride in organizing data and optimizing processes to keep teams moving smoothly. With experience across B2B and B2C communications, data tracking via Google Sheets and Data Studio, and creating client-ready presentations, I bring strong attention to detail and a collaborative approach to every project. I aim to strengthen communication channels, support leadership, and contribute to business growth through efficient operations and thoughtful client service.…I'm a proactive Executive Assistant and Operations support professional with a track record of delivering reliable, results-driven work. I excel at managing calendars, coordinating communications, and delivering prompt customer service using tools like Zendesk and CRM systems. I thrive in fast-paced environments and take pride in organizing data and optimizing processes to keep teams moving smoothly. With experience across B2B and B2C communications, data tracking via Google Sheets and Data Studio, and creating client-ready presentations, I bring strong attention to detail and a collaborative approach to every project. I aim to strengthen communication channels, support leadership, and contribute to business growth through efficient operations and thoughtful client service.

Available to hire

I’m a proactive Executive Assistant and Operations support professional with a track record of delivering reliable, results-driven work. I excel at managing calendars, coordinating communications, and delivering prompt customer service using tools like Zendesk and CRM systems. I thrive in fast-paced environments and take pride in organizing data and optimizing processes to keep teams moving smoothly.

With experience across B2B and B2C communications, data tracking via Google Sheets and Data Studio, and creating client-ready presentations, I bring strong attention to detail and a collaborative approach to every project. I aim to strengthen communication channels, support leadership, and contribute to business growth through efficient operations and thoughtful client service.

Skills

CRM

Microsoft Excel

Email Marketing

Experience Level

CRM

Expert

Microsoft Excel

Expert

Email Marketing

Intermediate

Language

English

Fluent

Work Experience

Executive Assistant

January 1, 2018 - December 31, 2021

Managed B2B and B2C email communications with efficiency and professionalism. Scheduled meetings and coordinated appointments via calendar. Supported the CEO with ad hoc tasks and day-to-day operational needs. Addressed appointment issues and scheduling conflicts for clients and the CEO. Ensured smooth communication with clients and leadership through crisis management and proactive updates. Used Instant CRM to deliver effective customer service and manage client interactions.

Marketing and Operations Assistant at Next Gen

January 1, 2022 - December 31, 2025

Handled large volumes of email communication and optimized inbox processes to enhance response efficiency. Maintained and organized company data through Google Sheets and Data Studio, improving tracking and reporting accuracy. Provided prompt and precise customer assistance through Zendesk, effectively resolving inquiries. Proactive support with advanced experience in Email Management, Executive Assistance, and Customer Service. Adept at refining processes, strengthening communication channels, and maximizing productivity through CRM systems, Google Sheets, and Excel. Focused on maintaining strong organization, ensuring client satisfaction, and consistently delivering reliable, results-driven work.