I'm Li St.Dede Macaj, a versatile professional with a background in architecture, interior design, and customer service. I've been exploring different roles to discover what I love most and to expand my skill set. Helping people comes naturally to me; I'm dedicated to delivering great customer service and building positive relationships. I'm bilingual, fast-learning, and enjoy tackling new challenges, whether in design, administration, or project coordination.

Li St.Dede Macaj

I'm Li St.Dede Macaj, a versatile professional with a background in architecture, interior design, and customer service. I've been exploring different roles to discover what I love most and to expand my skill set. Helping people comes naturally to me; I'm dedicated to delivering great customer service and building positive relationships. I'm bilingual, fast-learning, and enjoy tackling new challenges, whether in design, administration, or project coordination.

Available to hire

I’m Li St.Dede Macaj, a versatile professional with a background in architecture, interior design, and customer service. I’ve been exploring different roles to discover what I love most and to expand my skill set.

Helping people comes naturally to me; I’m dedicated to delivering great customer service and building positive relationships. I’m bilingual, fast-learning, and enjoy tackling new challenges, whether in design, administration, or project coordination.

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Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

Albanian
Fluent
English
Advanced

Work Experience

Customer Service
January 1, 2017 - September 26, 2025
Teaching new arrivals colleagues the system and the multitasking skills. Addressing the problems to the right departments. Conducting communication courses to provide better quality assistance.
Secretary/Receptionist
January 1, 2022 - September 26, 2025
URP telephone service in the quality of customer care. Technical assistant. Solving different problems. Communication and relations with clients.
Junior Architect Intern at Balilaj Construction
October 1, 2020 - September 26, 2025
Internship as Junior Architect.
Architect at Irgen Sgt Group
July 31, 2022 - September 26, 2025
Doing different projects according to the clients desire. Managing the social media of the website.
Freelance Architect
August 1, 2022 - Present
INTERIOR DESIGN/HOUSES, RESTORANTS, OFFICES.
Customer Service
January 1, 2017 - September 26, 2025
Teaching new arrivals colleagues, the system and the multitasking skills; Addressing the problems to the right departments; Communication courses to provide better quality assistance.
Secretary/Receptionist
January 1, 2022 - September 26, 2025
URP telephone service in the quality of customer care; Technic assistant; Solving different problems; Communication and relations with clients.
Architect at Irgen Sgt Group
February 1, 2022 - Present
Doing different projects according to the clients desire; Managing the social media of the website.
Freelance Architect
August 1, 2022 - Present
INTERIOR DESIGN/HOUSES, RESTORANTS, OFFICES.
Internship - Junior Architect at Balilaj Construction
October 1, 2020 - September 26, 2025
Internship as Junior Architect, in Balilaj Construction, Tirana

Education

Master degree in Integrated Science at Faculty of Architecture and Urbanism, Tirana, Albania
October 1, 2015 - September 1, 2022
Master of Integrated Science at Faculty of Architecture and Urbanism, Tirana
October 1, 2015 - September 1, 2022

Qualifications

Certificate of Participation: Local politics, the influence the citylife
January 1, 2015 - December 31, 2020
Certificate of Participation: Youth Speak Forum, AISec Albania
July 1, 2017 - September 26, 2025
Certificate of Participation: Local politics, the influence the citylife
January 1, 2015 - December 31, 2020
Certificate of Participation: Youth Speak Forum, AISec Albania
July 1, 2017 - September 26, 2025
30 goals that the planet will reach until 2027
July 1, 2017 - September 26, 2025

Industry Experience

Real Estate & Construction, Professional Services, Education, Media & Entertainment, Software & Internet