Available to hire
I’m Li St.Dede Macaj, a versatile professional with a background in architecture, interior design, and customer service. I’ve been exploring different roles to discover what I love most and to expand my skill set.
Helping people comes naturally to me; I’m dedicated to delivering great customer service and building positive relationships. I’m bilingual, fast-learning, and enjoy tackling new challenges, whether in design, administration, or project coordination.
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Albanian
Fluent
English
Advanced
Work Experience
Customer Service
January 1, 2017 - September 26, 2025Teaching new arrivals colleagues the system and the multitasking skills. Addressing the problems to the right departments. Conducting communication courses to provide better quality assistance.
Secretary/Receptionist
January 1, 2022 - September 26, 2025URP telephone service in the quality of customer care. Technical assistant. Solving different problems. Communication and relations with clients.
Junior Architect Intern at Balilaj Construction
October 1, 2020 - September 26, 2025Internship as Junior Architect.
Architect at Irgen Sgt Group
July 31, 2022 - September 26, 2025Doing different projects according to the clients desire. Managing the social media of the website.
Freelance Architect
August 1, 2022 - PresentINTERIOR DESIGN/HOUSES, RESTORANTS, OFFICES.
Customer Service
January 1, 2017 - September 26, 2025Teaching new arrivals colleagues, the system and the multitasking skills; Addressing the problems to the right departments; Communication courses to provide better quality assistance.
Secretary/Receptionist
January 1, 2022 - September 26, 2025URP telephone service in the quality of customer care; Technic assistant; Solving different problems; Communication and relations with clients.
Architect at Irgen Sgt Group
February 1, 2022 - PresentDoing different projects according to the clients desire; Managing the social media of the website.
Freelance Architect
August 1, 2022 - PresentINTERIOR DESIGN/HOUSES, RESTORANTS, OFFICES.
Internship - Junior Architect at Balilaj Construction
October 1, 2020 - September 26, 2025Internship as Junior Architect, in Balilaj Construction, Tirana
Education
Master degree in Integrated Science at Faculty of Architecture and Urbanism, Tirana, Albania
October 1, 2015 - September 1, 2022Master of Integrated Science at Faculty of Architecture and Urbanism, Tirana
October 1, 2015 - September 1, 2022Qualifications
Certificate of Participation: Local politics, the influence the citylife
January 1, 2015 - December 31, 2020Certificate of Participation: Youth Speak Forum, AISec Albania
July 1, 2017 - September 26, 2025Certificate of Participation: Local politics, the influence the citylife
January 1, 2015 - December 31, 2020Certificate of Participation: Youth Speak Forum, AISec Albania
July 1, 2017 - September 26, 202530 goals that the planet will reach until 2027
July 1, 2017 - September 26, 2025Industry Experience
Real Estate & Construction, Professional Services, Education, Media & Entertainment, Software & Internet
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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