Utilized Amadeus and Selling platform to book, modify, and cancel airline reservations. Applied IATA fare rules, tax calculations, and commission structures for domestic and international routes, coordinating with airline partners to manage seat inventory, upgrades, and special service requests. Dedicated and detail-oriented airline ticketing and reservations specialist with one year of experience in inflight booking and fare calculations. Proficient in Amadeus and Galileo systems, committed to accuracy, compliance with IATA standards, and maximizing passenger satisfaction. Translation from English to any language Ui/ux design Customer support Secretary

KEZIA MAFOR ESEH

Utilized Amadeus and Selling platform to book, modify, and cancel airline reservations. Applied IATA fare rules, tax calculations, and commission structures for domestic and international routes, coordinating with airline partners to manage seat inventory, upgrades, and special service requests. Dedicated and detail-oriented airline ticketing and reservations specialist with one year of experience in inflight booking and fare calculations. Proficient in Amadeus and Galileo systems, committed to accuracy, compliance with IATA standards, and maximizing passenger satisfaction. Translation from English to any language Ui/ux design Customer support Secretary

Available to hire

Utilized Amadeus and Selling platform to book, modify, and cancel airline reservations. Applied IATA fare rules, tax calculations, and commission structures for domestic and international routes, coordinating with airline partners to manage seat inventory, upgrades, and special service requests.

Dedicated and detail-oriented airline ticketing and reservations specialist with one year of experience in inflight booking and fare calculations. Proficient in Amadeus and Galileo systems, committed to accuracy, compliance with IATA standards, and maximizing passenger satisfaction.
Translation from English to any language
Ui/ux design
Customer support
Secretary

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Experience Level

Language

English
Fluent
French
Fluent
German
Intermediate

Work Experience

Continental Travel - Travel Agent at Mik ing’s continental travel
January 20, 2026 - June 20, 2026
Handled continental travel planning and customer bookings for travel dates from January 2026 to June 2026, supporting itinerary planning and reservation management activities in a travel agency setting.
Global Wing Airlines - Ticketing & Reservations Agent at Global Wings Airl ines
August 1, 2020 - February 1, 2022
Booked, modified, and cancelled airline reservations using Amadeus and Galileo systems. Applied IATA fare rules, performed tax calculations, and managed ticketing processes for domestic and international routes. Coordinated with airline partners to handle seat inventory, upgrades, and special service requests while ensuring compliance with IATA standards and accurate itinerary handling.

Education

Bachelor degree at IUC
August 5, 2024 - August 5, 2024

Qualifications

Amadeus Certified Travel Professional
January 11, 2030 - August 5, 2026
IATA Foundation in Travel & Tourism
January 11, 2030 - August 5, 2026
IATA Air line Ticketing Specialist (CATS)
January 11, 2030 - August 5, 2026

Industry Experience

Transportation & Logistics, Travel & Hospitality