I am a Business & Technology Specialist with cross-functional experience in business analysis, IT support operations, digital marketing, and data-driven decision making. I translate complex business requirements into actionable solutions and drive data-informed decisions. I am proactive, organized, and thrive in fast-paced environments. I enjoy enhancing workflows, managing client relationships, and supporting digital transformation initiatives.

Irakli

I am a Business & Technology Specialist with cross-functional experience in business analysis, IT support operations, digital marketing, and data-driven decision making. I translate complex business requirements into actionable solutions and drive data-informed decisions. I am proactive, organized, and thrive in fast-paced environments. I enjoy enhancing workflows, managing client relationships, and supporting digital transformation initiatives.

Available to hire

I am a Business & Technology Specialist with cross-functional experience in business analysis, IT support operations, digital marketing, and data-driven decision making. I translate complex business requirements into actionable solutions and drive data-informed decisions.

I am proactive, organized, and thrive in fast-paced environments. I enjoy enhancing workflows, managing client relationships, and supporting digital transformation initiatives.

See more

Experience Level

Expert
Intermediate
Intermediate
Intermediate

Language

English
Fluent
German
Fluent
Russian
Advanced
Georgian
Fluent

Work Experience

Junior IT Support Specialist at TechSolution Ltd.
January 1, 2023 - January 1, 2025
Resolved technical incidents, including network troubleshooting, software installation, and system diagnostics. Monitored system performance and ensured continuity of IT operations. Implemented small-scale process improvements that enhanced support response efficiency. Supported internal teams in adopting new tools and technologies.
Junior Business Analyst at Georgia Business Consulting
January 1, 2022 - January 1, 2023
Analyzed operational workflows of SMEs and developed recommendations that improved efficiency and reduced operational bottlenecks. Prepared structured analytical reports using Excel and Google Sheets to support managerial decisions. Coordinated communication with clients and monitored the execution of proposed improvements. Provided analytical insights that contributed to strategic planning for small businesses.
Social Media Manager / Content Creator at Freelance Projects
January 1, 2021 - January 1, 2022
Developed social media strategies for small businesses, supporting brand visibility and customer acquisition. Produced visual content using Canva and managed posting calendars. Increased audience engagement and improved sales performance for clients through targeted content initiatives.

Education

Bachelor of Information Technologies at Business and Technology University, Tbilisi
January 1, 2021 - January 1, 2022

Qualifications

Microsoft Azure Fundamentals
January 11, 2030 - January 29, 2026
SQL for Data Analysis
January 11, 2030 - January 29, 2026
CCNA
January 11, 2030 - January 29, 2026

Industry Experience

Software & Internet, Professional Services, Media & Entertainment, Education, Other