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I’m KHALED AL KAWAS, a Regional Retail Operations Manager with 10+ years of experience leading multi-site retail operations across KSA and Lebanon. I focus on improving commercial performance, operational excellence, inventory control, cost management, and loss prevention while driving consistent standards across stores. I’ve delivered measurable results such as reducing operating costs by 20%, improving inventory accuracy by 25%, increasing regional sales growth by 30%, and raising customer feedback by 20%. I lead and develop teams through structured coaching and training, ensuring stronger execution, compliance, and an outstanding customer experience.…I’m KHALED AL KAWAS, a Regional Retail Operations Manager with 10+ years of experience leading multi-site retail operations across KSA and Lebanon. I focus on improving commercial performance, operational excellence, inventory control, cost management, and loss prevention while driving consistent standards across stores. I’ve delivered measurable results such as reducing operating costs by 20%, improving inventory accuracy by 25%, increasing regional sales growth by 30%, and raising customer feedback by 20%. I lead and develop teams through structured coaching and training, ensuring stronger execution, compliance, and an outstanding customer experience.

KHALED AL KAWAS

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I’m KHALED AL KAWAS, a Regional Retail Operations Manager with 10+ years of experience leading multi-site retail operations across KSA and Lebanon. I focus on improving commercial performance, operational excellence, inventory control, cost management, and loss prevention while driving consistent standards across stores. I’ve delivered measurable results such as reducing operating costs by 20%, improving inventory accuracy by 25%, increasing regional sales growth by 30%, and raising customer feedback by 20%. I lead and develop teams through structured coaching and training, ensuring stronger execution, compliance, and an outstanding customer experience.…I’m KHALED AL KAWAS, a Regional Retail Operations Manager with 10+ years of experience leading multi-site retail operations across KSA and Lebanon. I focus on improving commercial performance, operational excellence, inventory control, cost management, and loss prevention while driving consistent standards across stores. I’ve delivered measurable results such as reducing operating costs by 20%, improving inventory accuracy by 25%, increasing regional sales growth by 30%, and raising customer feedback by 20%. I lead and develop teams through structured coaching and training, ensuring stronger execution, compliance, and an outstanding customer experience.

Available to hire

I’m KHALED AL KAWAS, a Regional Retail Operations Manager with 10+ years of experience leading multi-site retail operations across KSA and Lebanon. I focus on improving commercial performance, operational excellence, inventory control, cost management, and loss prevention while driving consistent standards across stores.

I’ve delivered measurable results such as reducing operating costs by 20%, improving inventory accuracy by 25%, increasing regional sales growth by 30%, and raising customer feedback by 20%. I lead and develop teams through structured coaching and training, ensuring stronger execution, compliance, and an outstanding customer experience.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Beginner

Language

Arabic

Fluent

English

Advanced

Work Experience

Regional Operations Manager at Ganache (Riyadh)

January 1, 2024 - August 1, 2026

Led operations across eight retail locations, optimizing workflows and resource efficiency to reduce operating costs by 20%. Implemented an integrated inventory management system to improve stock accuracy and visibility, reducing inventory discrepancies by 25%. Delivered learning and development initiatives that increased workforce performance by 35% and elevated regional service standards. Strengthened cross-functional alignment and operational consistency across locations, contributing to a 30% increase in regional sales growth and successful execution of strategic objectives.

Area Operations Manager at Ganache (Jeddah)

March 1, 2023 - December 1, 2023

Improved operational performance across five retail locations by executing loss prevention strategies and reinforcing governance standards, reducing operational losses by 10%. Conducted operational reviews and compliance evaluations to ensure adherence to corporate policies, internal controls, and company standards. Coached and developed a workforce of 20+ employees through structured training and continuous development. Streamlined reporting and incident response workflows to enhance operational visibility and accelerate issue resolution for better business decisions.

Retail Store Manager at Ganache (Jeddah)

October 1, 2022 - March 1, 2023

Increased store performance by 50% by refining business processes, optimizing resource allocation, and strengthening cross-functional coordination in a high-performing retail environment. Enhanced customer experience through service excellence initiatives, raising positive customer feedback by 20% and strengthening loyalty. Led an eight-member team using coaching and performance-driven leadership to boost engagement and operational effectiveness. Rolled out a new POS system, reducing checkout efficiency time by 30% and streamlining the customer checkout journey.

Store Manager at Timberland (Beirut)

January 1, 2017 - June 1, 2022

Directed store operations end-to-end, achieving commercial targets while ensuring exceptional operational standards, customer satisfaction, and team effectiveness. Drove annual sales growth of 15% through commercial initiatives and promotional execution. Improved inventory performance by reducing shrinkage by 20% through robust stock control measures, systematic inventory audits, and stronger asset protection practices. Built and empowered high-performing teams by embedding operational best practices and elevating customer service standards to support sustained growth.