Available to hire
I am a highly motivated and dedicated professional with a diverse background in hospitality, customer service, and sales. I have worked in hotels, lounges, and aviation-related roles, delivering exceptional guest experiences, handling cash with accuracy, and supporting marketing and CRM efforts to drive customer engagement. I thrive in fast-paced environments and enjoy collaborating with teams to achieve targets.
I am currently pursuing a career in the airline industry, leveraging my diplomas in Business Management and Nursing, along with certificates in First Aid, Customer Service, and Microsoft Office, to contribute to operational excellence and outstanding service. I am fluent in Burmese, with strong English communication and a basic understanding of Thai.
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Burmese
Fluent
English
Advanced
Thai
Beginner
Work Experience
Sales and Marketing at Mann Yadanarpon Airlines, Myanmar
March 1, 2025 - PresentDeveloped and implemented targeted marketing strategies to boost brand visibility and customer engagement; coordinated with the sales team to identify new business opportunities and optimize sales channels; maintained relationships with clients; analyzed market trends and competitor activity to inform pricing and promotions; assisted in events and corporate communications; utilized CRM and marketing software to track performance and feedback.
Cashier & Customer Service Representative at Mingalar Sky Lounge, Myanmar
October 1, 2024 - February 28, 2025Greeted and assisted guests; processed cash, credit card, and digital payments; performed cash reconciliations; ensured security of transactions; resolved customer complaints; collaborated with team to ensure smooth operation during peak hours.
Cashier & Junior Accountant at Khaing Yadanar Hospital, Myanmar
September 1, 2023 - July 31, 2024Handled patient billing, insurance claims, and payments; maintained daily financial transactions; prepared monthly and quarterly financial reports; reconciled accounts; monitored cash flow; coordinated with medical and administrative departments for invoicing; updated financial records for audits; supported senior accountants with preparing budgets & forecasts; greeted patients and visitors; managed front desk duties and assisted with inquiries; managed and updated financial records.
Receptionist & Cashier at Royal Sofia Hotel, Myanmar
May 1, 2021 - July 31, 2023Greeted guests, handled check-in/check-out, cash handling; customer service excellence; skills in communication, time management, and MS Office; First Aid & Safety awareness.
Education
Diploma of Business Management at MRVT College, Myanmar
January 11, 2030 - June 29, 2026Diploma of Nursing at MRVT College, Myanmar
January 11, 2030 - June 29, 2026Certificate in First Aid & Water Safety Courses at MRVT College, Myanmar
January 11, 2030 - June 29, 2026Certificate in Communication & Mastering Customer Service at Strategic First University, Myanmar
January 11, 2030 - June 29, 2026Certificate in LCCI Level II at MRVT College, Myanmar
January 11, 2030 - June 29, 2026Certificate in Microsoft Office (Word, Excel & PowerPoint) at MRVT College
January 11, 2030 - June 29, 2026Diploma in Business Management at MRVT College, Yangon
January 11, 2030 - July 5, 2026Diploma in Nursing at MRVT College, Yangon
January 11, 2030 - July 5, 2026Certificate in First Aid & Water Safety at MRVT College, Yangon
January 11, 2030 - July 5, 2026Certificate in Communication & Mastering Customer Service at Strategic First University, Myanmar
January 11, 2030 - July 5, 2026Certificate in LCCI Level II at MRVT College, Yangon
January 11, 2030 - July 5, 2026Certificate in Microsoft Office (Word, Excel & PowerPoint) at MRVT College, Yangon
January 11, 2030 - July 5, 2026Diploma of Business Management at MRVT College, Yangon
January 11, 2030 - July 5, 2026Diploma of Nursing at MRVT College, Yangon
January 11, 2030 - July 5, 2026Certificate in First Aid & Water Safety at MRVT College, Yangon
January 11, 2030 - July 5, 2026Certificate in Communication & Mastering Customer Service at Strategic First University, Yangon
January 11, 2030 - July 5, 2026Certificate in LCCI Level I & II at MRVT College, Yangon
January 11, 2030 - July 5, 2026Certificate in Microsoft Office (Word, Excel & Power Point) at MRVT College, Yangon
January 11, 2030 - July 5, 2026Qualifications
First Aid & Water Safety Certificate
January 11, 2030 - June 29, 2026Communication & Mastering Customer Service Certificate
January 11, 2030 - June 29, 2026LCCI Level II Certificate
January 11, 2030 - June 29, 2026Microsoft Office Certificate (Word, Excel & PowerPoint)
January 11, 2030 - June 29, 2026First Aid & Water Safety
January 11, 2030 - July 5, 2026Communication & Mastering Customer Service
January 11, 2030 - July 5, 2026LCCI Level II
January 11, 2030 - July 5, 2026Microsoft Office
January 11, 2030 - July 5, 2026Diploma of Business Management
January 11, 2030 - July 5, 2026Diploma of Nursing
January 11, 2030 - July 5, 2026First Aid & Water Safety Certificate
January 11, 2030 - July 5, 2026Communication & Mastering Customer Service Certificate
January 11, 2030 - July 5, 2026LCCI Level I & II Certificate
January 11, 2030 - July 5, 2026Microsoft Office Certificate (Word, Excel & PowerPoint)
January 11, 2030 - July 5, 2026Industry Experience
Travel & Hospitality, Healthcare, Professional Services, Transportation & Logistics, Media & Entertainment
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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