I am an RPA & Automation Developer with hands-on experience in process automation, data integration, and AI-assisted tooling. I design scalable workflows and data pipelines using Power Automate, Python, SQL, Power BI, Azure, and Copilot technologies to turn manual tasks into reliable automations that improve accuracy and reduce effort. I bring a strong background in training, quality assurance, and cross-functional delivery. I excel at building dashboards for data-driven decision making, mentoring teams, and producing documentation to scale automation adoption while lowering support overhead. I thrive collaborating with stakeholders to translate business needs into practical automation solutions and data insights.

Kholoud Alsaady

I am an RPA & Automation Developer with hands-on experience in process automation, data integration, and AI-assisted tooling. I design scalable workflows and data pipelines using Power Automate, Python, SQL, Power BI, Azure, and Copilot technologies to turn manual tasks into reliable automations that improve accuracy and reduce effort. I bring a strong background in training, quality assurance, and cross-functional delivery. I excel at building dashboards for data-driven decision making, mentoring teams, and producing documentation to scale automation adoption while lowering support overhead. I thrive collaborating with stakeholders to translate business needs into practical automation solutions and data insights.

Available to hire

I am an RPA & Automation Developer with hands-on experience in process automation, data integration, and AI-assisted tooling. I design scalable workflows and data pipelines using Power Automate, Python, SQL, Power BI, Azure, and Copilot technologies to turn manual tasks into reliable automations that improve accuracy and reduce effort.

I bring a strong background in training, quality assurance, and cross-functional delivery. I excel at building dashboards for data-driven decision making, mentoring teams, and producing documentation to scale automation adoption while lowering support overhead. I thrive collaborating with stakeholders to translate business needs into practical automation solutions and data insights.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate

Language

English
Fluent
Arabic
Fluent

Work Experience

Operations Supervisor at Teleperformance
February 1, 2024 - September 22, 2025
Coordinated cross-functional teams and aligned day-to-day operations with process improvement objectives. Monitored KPIs and introduced data-driven adjustments to sustain service levels and accuracy. Served as liaison between business stakeholders and technical teams for automation initiatives.
RPA Developer at Teleperformance
February 1, 2024 - Present
Designed and delivered production automations using Power Automate, Python and SQL to remove repetitive tasks and improve process reliability. Built data pipelines and dashboards (Power BI) to surface process KPIs and support operational decisions. Implemented monitoring and exception handling, ensuring ongoing performance and continuous improvement. Trained teams and produced documentation to scale automation adoption and reduce support overhead.
Senior Trainer at Teleperformance
December 1, 2023 - September 22, 2025
Developed and delivered training for automation tools, customer service processes, and QA standards. Mentored staff to increase tool adoption and improve operational consistency. Produced standardized onboarding and training material used across teams.

Education

Bachelor of Languages and Translation at Luxor University, Faculty of Al-Alsun
September 1, 2016 - July 1, 2020

Qualifications

Yellow.ai Platform Fundamentals (YAIPF103)
January 11, 2030 - September 22, 2025
PixieBrix Professional Certification
January 11, 2030 - September 22, 2025
PixieBrix + AI Certification
January 11, 2030 - September 22, 2025
Lean Six Sigma Yellow Belt
January 11, 2030 - September 22, 2025

Industry Experience

Software & Internet, Professional Services, Media & Entertainment, Telecommunications