I am a motivated graduate with strong interpersonal and organisational skills, complemented by practical experience in university admissions, event coordination, customer service, and digital marketing. I thrive in team environments, delivering high-quality service, managing workflows, and supporting diverse colleagues to achieve shared goals. I am proficient in using CRM platforms and specialised software to manage data and applications, and I pride myself on problem-solving and clear communication with stakeholders. I am eager to contribute to dynamic, fast-paced roles across administration, communications, and public engagement.

Khusbu Subba

I am a motivated graduate with strong interpersonal and organisational skills, complemented by practical experience in university admissions, event coordination, customer service, and digital marketing. I thrive in team environments, delivering high-quality service, managing workflows, and supporting diverse colleagues to achieve shared goals. I am proficient in using CRM platforms and specialised software to manage data and applications, and I pride myself on problem-solving and clear communication with stakeholders. I am eager to contribute to dynamic, fast-paced roles across administration, communications, and public engagement.

Available to hire

I am a motivated graduate with strong interpersonal and organisational skills, complemented by practical experience in university admissions, event coordination, customer service, and digital marketing. I thrive in team environments, delivering high-quality service, managing workflows, and supporting diverse colleagues to achieve shared goals.

I am proficient in using CRM platforms and specialised software to manage data and applications, and I pride myself on problem-solving and clear communication with stakeholders. I am eager to contribute to dynamic, fast-paced roles across administration, communications, and public engagement.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Applicant Support Operator at University of Kent
August 1, 2025 - September 11, 2025
Support all admissions processes during Clearing to ensure seamless service delivery for applicants. Manage applications within the Kent Vision (SITS) system, ensuring compliance with UCAS, GDPR, UKVI, CMA, and university policies. Proactively liaise with applicants through outbound calls regarding application status, course changes, and next steps. Using Top Desk to log, track, and respond to enquiries, including replying to applicant emails and managing support tickets to ensure timely and accurate resolution. Assist with enrolment, Welcome Week activities, and Open Days, supporting event coordination and campus tours. Signpost applicants to relevant university teams, enhancing their overall experience. Collaborate closely with supervisors to resolve complex queries and ensure data accuracy.
Invigilator at University of Kent
June 1, 2025 - September 11, 2025
Supervise students during exams, ensuring compliance with exam rules and procedures. Monitor exam conditions, addressing any student queries and ensuring a quiet and controlled environment. Administer exam materials, manage exam timing, and assist with the distribution and collection of papers. Record any irregularities or incidents and report to senior staff, maintaining exam integrity.
Event Assistant (Volunteer) at Insurtech Insights
March 20, 2025 - September 11, 2025
Worked with the operations team on event materials and communication during the event from March 18 to 20, 2025. Welcomed attendees, handled registration, and guided guests. Served as a Stage Runner on the Main Stage, ensuring sessions ran smoothly and on time. Supported speakers, checked panellist attendance, and kept the stage clean and organized, demonstrating strong skills in stage management, event coordination, public speaking, leadership, and attention to detail.
Broadcast Journalism Intern (Academic Project) at KMTV, University of Kent
March 1, 2023 - September 11, 2025
Produced and hosted a live TV segment as part of a final-year project, gaining hands-on experience in both broadcast and digital media. Coordinated production schedules, managed show segments, and ensured timely delivery, meeting strict deadlines in a fast-paced, collaborative environment. Led a team of peers and guests, enhancing leadership, communication, and interpersonal skills. Developed expertise in journalistic writing, research analysis, reporting essentials, media law, feature writing, and applying digital tools in journalism.
Research Interviewer at Lords Cricket Ground, Millbrook, and Staplehurst
May 1, 2025 - September 11, 2025
Conducted public surveys on sustainable transport across diverse venues and demographics. Worked independently while adapting to new locations and environments.
Community Outreach Coordinator & Digital Marketing Assistant at Kent Invicta Chamber of Commerce - Canterbury
July 1, 2023 - September 11, 2025
Developed and executed initiatives to support independent businesses, increasing foot traffic and enhancing social media visibility. Implemented Google Shop strategies and managed Google listings to boost online presence and drive sales.
Campus Marketing Manager at Enterprise Rent-A-Car - Canterbury
November 1, 2022 - September 11, 2025
Represented Enterprise Rent-A-Car at campus career fairs, driving brand awareness and engagement through targeted marketing strategies.
Event Assistant at Searcys at Royal Institution of Chartered Surveyors
October 1, 2025 - October 1, 2025
Supported planning and execution of high-profile corporate and private events (breakfasts, lunches, and formal dinners); organized cloakroom and guest reception; collaborated with catering and event teams; ensured health and safety compliance; delivered outstanding guest service by anticipating needs and responding to requests.
Applicant Support Operator at University of Kent – Canterbury, UK
August 1, 2025 - August 1, 2025
Supported all admissions processes during Clearing; answered enquiries via phone, online, and in-person; processed applications; managed applications in Kent Vision (SITS); liaised with applicants regarding status, course changes, and next steps; used Top Desk to log, track, and respond to enquiries; assisted with enrolment, Welcome Week activities, and Open Days; signposted applicants to relevant university teams; collaborated with supervisors to resolve complex queries and ensure data accuracy.
Invigilator at University of Kent
June 1, 2025 - June 1, 2025
Supervised exams, ensuring compliance with exam rules and procedures; monitored exam conditions; administered exam materials, managed timing, and assisted with distribution and collection of papers; recorded irregularities or incidents and reported to senior staff to maintain exam integrity.
Event Assistant (Volunteer) at Insurtech Insights
March 20, 2025 - March 20, 2025
Worked with the operations team on event materials and communication; welcomed attendees, handled registration, and guided guests; served as Stage Runner on the Main Stage; supported speakers, checked panellist attendance, and kept the stage clean and organized; demonstrated stage management, event coordination, public speaking, leadership, and attention to detail.
Broadcast Journalism Intern (Academic Project) at KMTV, University of Kent
March 1, 2023 - March 1, 2023
Produced and hosted a live TV segment; coordinated production schedules, managed show segments, and ensured timely delivery under tight deadlines; led a team of peers and guests; developed journalism skills and applied digital tools in journalism.
Research Interviewer at Lords Cricket Ground, Millbrook, and Staplehurst MHTC
May 1, 2025 - May 1, 2025
Conducted public surveys on sustainable transport across diverse venues and demographics; worked independently and adapted to new locations and environments.
Community Outreach Coordinator & Digital Marketing Assistant at Kent Invicta Chamber of Commerce - Canterbury
July 1, 2023 - July 1, 2023
Developed and implemented initiatives to support independent businesses; increased foot traffic and enhanced social media visibility; implemented Google Shop strategies and managed Google listings to boost online presence and drive sales.
Campus Marketing Manager at Enterprise Rent-A-Car - Canterbury, Kent
November 1, 2022 - November 1, 2022
Represented Enterprise Rent-A-Car at campus career fairs; drove brand awareness and engagement through targeted marketing strategies.

Education

A Levels (Social Science) at New Light Academy Sikkim - India
March 1, 2018 - March 1, 2019
GCSEs at New Light Academy Sikkim - India
April 1, 2011 - March 1, 2017
Bachelor of Arts: Culture Studies And Media With Journalism at University Of Kent - Canterbury
September 1, 2020 - July 1, 2023
A Levels at New Light Academy Sikkim
March 1, 2018 - March 1, 2019
GCSEs at Army Public School Nehru Road Lucknow
April 1, 2011 - March 1, 2017
Bachelor of Arts: Culture Studies And Media With Journalism at University Of Kent - Canterbury
September 1, 2020 - July 1, 2023

Qualifications

Certificate of Volunteering — Insurtech Insights Conference
March 1, 2025 - September 11, 2025
Certificate of Volunteering — Europe Insurtech Insights Conference
March 1, 2025 - November 10, 2025

Industry Experience

Education, Media & Entertainment, Non-Profit Organization, Professional Services, Software & Internet, Other