Available to hire
Hi! I’m Khuzaima Adnan, a dynamic entrepreneur and professional with extensive experience in business development, writing, risk management, and voice acting. I enjoy crafting high-quality written and vocal content, and driving impactful solutions across various sectors.
As a freelance voice artist, I specialize in voiceovers, character voices, and AI voice cloning, collaborating with global clients through platforms like Voices.com. From engaging narration to cartoon-style performances, I bring characters and stories to life with precision and creativity.
I’ve built solid client relationships and excel at implementing risk management strategies, all while promoting natural personal care products through my brand, Lush Lather.
I take pride in enhancing operational efficiency and ensuring customer satisfaction, backed by strong communication, problem-solving, and creative expression. Fluent in English and Urdu, with a good command of Arabic, I’m passionate about combining strategic thinking, technical proficiency, and artistic skills to deliver outstanding results in everything I do.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Urdu
Fluent
Arabic
Advanced
Work Experience
Independent Writing And Editing Professional at IAPWE | International Association of Professional Writers and Editors
May 1, 2025 - PresentFocused on providing high-quality writing and editing services to enhance brand messaging and audience engagement. Produced persuasive marketing material and engaging articles for various industries. Executed detailed editing and proofreading to ensure accuracy and coherence in all written content. Transformed client ideas into compelling narratives that effectively communicate their messages. Maintained a strong commitment to quality and creativity in all writing and editing projects.
Freelance Writer at IAPWE | International Association of Professional Writers and Editors
May 1, 2022 - PresentFocused on producing high-quality written content tailored to diverse niches. Crafted SEO-optimized articles and blog posts, enhancing online visibility for clients. Produced website content that aligns with client specifications and industry standards. Worked directly with clients to ensure content met specific project objectives and timelines. Maintained precision and clarity across all written materials, elevating content quality. Delivered engaging and informative content that supports client goals and requirements.
Business Development Executive at NSOL BPO
March 1, 2025 - PresentFocused on business growth through engagement with real estate professionals. Scheduled meetings with potential clients to present service offerings and demonstrate their benefits. Engaged with realtors, brokers, and agency owners to assess needs and foster relationships. Coordinated onboarding processes to ensure smooth integration of services for new clients. Facilitated communication between clients and internal teams to align services with client expectations. Developed tailored solutions that support clients in enhancing their brand and increasing sales.
Founder at Lush Lather
September 1, 2024 - PresentOversaw operations and team management at Lush Lather, focusing on herbal shampoo and skincare products. Established and managed Lush Lather, emphasizing natural personal care solutions. Supervised daily operations and coordinated a team to ensure product quality. Maintained rigorous quality standards for all herbal shampoo and skincare offerings. Promoted the benefits of healthier lifestyles through effective product marketing.
Customer Service Representative at Apple Central Taxis
October 31, 2024 - July 22, 2025Focused on customer service and efficient operations in the taxi booking environment. Managed incoming calls for taxi bookings and payment processing, maintaining high levels of customer satisfaction. Operated payment terminals and efficiently processed customer refunds. Resolved customer inquiries and issues in a timely manner, ensuring a positive service experience. Gained proficiency in communication and problem-solving in a dynamic work setting.
Customer Service Specialist at Apple Central Taxis
April 30, 2024 - July 22, 2025Served as a Customer Service Specialist, focusing on handling customer inquiries and facilitating taxi bookings. Handled incoming customer service calls, aiding customers with their reservations and payment processing. Employed effective communication skills to deliver quality service and maintain customer satisfaction. Attained high levels of customer satisfaction by efficiently addressing inquiries and resolving issues.
Closer at Be Infinitives
June 30, 2023 - July 22, 2025Focused on facilitating communication between customers and sales agents to optimize sales processes.
Customer Service Team Lead at M Telemarketing
June 30, 2022 - July 22, 2025Oversaw a team in a high-pressure customer service environment, focusing on accuracy and satisfaction. Supervised a team, effectively managing a substantial volume of incoming calls to verify customer information accurately.
Risk Management Specialist at A.R. & Sons, Inc.
May 31, 2021 - July 22, 2025Oversaw credit systems and risk management initiatives to enhance financial security and regulatory compliance. Managed and improved credit systems while implementing fraud prevention measures. Reviewed calls from Customer Service Representatives and directed them to Licensed sales agents for various insurance projects including life, home security, and medical insurance. Maintained effective communication channels between clients and sales teams to enhance conversion outcomes. Attained a notable conversion rate, contributing to higher sales revenue. Addressed and resolved customer escalations to maintain satisfaction. Established training initiatives and coordinated with departments to refine processes and elevate customer experience. Assessed various risk factors to maintain financial integrity and adhere to regulations. Formulated and executed risk management policies aimed at reducing potential threats and financial losses.
Financial Analyst at T & T Supermarket
April 30, 2020 - July 22, 2025Served as a Financial Analyst focused on evaluating financial systems and providing analytical support for decision-making. Reviewed credit and banking systems to track and assess transaction flows. Performed detailed financial analysis to support informed decision-making. Worked alongside various teams to enhance financial processes and promote growth.
Founder at Lush Lather
September 1, 2024 - PresentOversaw operations and team management at Lush Lather, focusing on herbal shampoo and skincare products. Established and managed Lush Lather, emphasizing natural personal care solutions. Supervised daily operations and coordinated a team to ensure product quality. Maintained rigorous quality standards for all herbal shampoo and skincare offerings. Promoted the benefits of healthier lifestyles through effective product marketing.
Network Administrator at Gasive
September 30, 2019 - July 22, 2025Oversaw network administration operations, focusing on security and performance optimization. Handled the setup of computers and monitored website traffic to identify potential scams. Established security measures to protect client information and maintain network reliability. Performed routine maintenance on the network to enhance performance and resolve arising issues.
Independent Writing And Editing Professional at IAPWE | International Association of Professional Writers and Editors
May 1, 2025 - PresentFocused on providing high-quality writing and editing services to enhance brand messaging and audience engagement. Produced persuasive marketing material and engaging articles for various industries. Executed detailed editing and proofreading to ensure accuracy and coherence in all written content. Maintained a strong commitment to quality and creativity in all writing and editing projects.
Freelance Writer at IAPWE | International Association of Professional Writers and Editors
May 1, 2022 - PresentFocused on producing high-quality written content tailored to diverse niches. Crafted SEO-optimized articles and blog posts, enhancing online visibility for clients. Produced website content that aligns with client specifications and industry standards. Worked directly with clients to ensure content met specific project objectives and timelines. Delivered engaging and informative content supporting client goals.
Business Development Executive at NSOL BPO
March 1, 2025 - PresentFocused on business growth through engagement with real estate professionals. Scheduled meetings with potential clients to present service offerings and demonstrate benefits. Engaged with realtors, brokers, and agency owners to assess needs and foster relationships. Coordinated onboarding processes to ensure smooth integration of services. Developed tailored solutions to enhance client brands and increase sales.
Founder at Lush Lather
September 1, 2024 - PresentOversaw operations and team management, focusing on herbal shampoo and skincare products. Established and managed the company emphasizing natural personal care solutions. Supervised daily operations and coordinated a team to ensure product quality. Maintained rigorous quality standards and promoted benefits of healthier lifestyles through effective product marketing.
Customer Service Representative at Apple Central Taxis, Weston-Super-Mare
October 31, 2024 - July 22, 2025Managed incoming calls for taxi bookings and payment processing, maintaining high levels of customer satisfaction. Operated payment terminals and processed customer refunds efficiently. Resolved customer inquiries and issues promptly, ensuring positive service experiences. Gained proficiency in communication and problem-solving in a dynamic work setting.
Customer Service Specialist at Apple Central Taxis, Exeter
April 30, 2024 - July 22, 2025Handled incoming customer service calls for taxi reservations and payment processing. Delivered quality service using effective communication skills to maintain high customer satisfaction. Efficiently addressed inquiries and resolved customer issues.
Closer at Be Infinitives
June 30, 2023 - July 22, 2025Facilitated communication between customers and sales agents to optimize sales processes.
Customer Service Team Lead at M Telemarketing
June 30, 2022 - July 22, 2025Oversaw a team in a high-pressure environment focusing on accuracy and customer satisfaction. Managed a substantial volume of incoming calls and verified customer information accurately.
Risk Management Specialist at A.R. & Sons, Inc.
May 31, 2021 - July 22, 2025Managed credit systems and risk management initiatives to enhance financial security and regulatory compliance. Implemented fraud prevention measures.
Financial Analyst at T & T Supermarket
April 30, 2020 - July 22, 2025Evaluated financial systems and provided analytical support for decision-making. Reviewed credit and banking systems to track transactions. Collaborated with teams to improve financial processes and promote growth.
Network Administrator at Gasive
September 30, 2019 - July 22, 2025Administered network operations focusing on security and performance optimization. Set up computers and monitored website traffic to identify potential scams. Established security measures to protect client information and maintained network reliability.
Independent Writing And Editing Professional at IAPWE | International Association of Professional Writers and Editors
May 1, 2025 - PresentFocused on providing high-quality writing and editing services to enhance brand messaging and audience engagement. Produced persuasive marketing material and engaging articles for various industries. Executed detailed editing and proofreading to ensure accuracy and coherence in all written content. Transformed client ideas into compelling narratives that effectively communicate their messages. Maintained a strong commitment to quality and creativity in all writing and editing projects.
Freelance Writer at IAPWE | International Association of Professional Writers and Editors
May 1, 2022 - PresentFocused on producing high-quality written content tailored to diverse niches. Crafted SEO-optimized articles and blog posts, enhancing online visibility for clients. Produced website content that aligns with client specifications and industry standards. Worked directly with clients to ensure content met specific project objectives and timelines. Maintained precision and clarity across all written materials, elevating content quality. Delivered engaging and informative content that supports client goals and requirements.
Business Development Executive at NSOL BPO
March 1, 2025 - PresentFocused on business growth through engagement with real estate professionals. Scheduled meetings with potential clients to present service offerings and demonstrate their benefits. Engaged with realtors, brokers, and agency owners to assess needs and foster relationships. Coordinated onboarding processes to ensure smooth integration of services for new clients. Facilitated communication between clients and internal teams to align services with client expectations. Developed tailored solutions that support clients in enhancing their brand and increasing sales.
Founder at Lush Lather
September 1, 2024 - PresentOversaw operations and team management focusing on herbal shampoo and skincare products. Established and managed Lush Lather, emphasizing natural personal care solutions. Supervised daily operations and coordinated a team to ensure product quality. Maintained rigorous quality standards for all herbal shampoo and skincare offerings. Promoted the benefits of healthier lifestyles through effective product marketing.
Customer Service Representative at Apple Central Taxis, Weston-Super-Mare
October 31, 2024 - July 22, 2025Focused on customer service and efficient operations in the taxi booking environment. Managed incoming calls for taxi bookings and payment processing, maintaining high levels of customer satisfaction. Operated payment terminals and efficiently processed customer refunds. Resolved customer inquiries and issues in a timely manner, ensuring a positive service experience. Gained proficiency in communication and problem-solving in a dynamic work setting.
Customer Service Specialist at Apple Central Taxis, Exeter
April 30, 2024 - July 22, 2025Handled incoming customer service calls, aiding customers with taxi reservations and payment processing. Employed effective communication skills to deliver quality service and maintain customer satisfaction. Attained high levels of customer satisfaction by efficiently addressing inquiries and resolving issues.
Closer at Be Infinitives
June 30, 2023 - July 22, 2025Facilitated communication between customers and sales agents to optimize sales processes.
Customer Service Team Lead at M Telemarketing
June 30, 2022 - July 22, 2025Oversaw a team in a high-pressure customer service environment, focusing on accuracy and satisfaction. Supervised a team, effectively managing a substantial volume of incoming calls to verify customer information accurately.
Risk Management Specialist at A.R. & Sons, Inc.
May 31, 2021 - July 22, 2025Oversaw credit systems and risk management initiatives to enhance financial security and regulatory compliance. Managed and improved credit systems while implementing fraud prevention measures.
Financial Analyst at T & T Supermarket
April 30, 2020 - July 22, 2025Reviewed credit and banking systems to track and assess transaction flows. Performed detailed financial analysis to support informed decision-making. Worked alongside various teams to enhance financial processes and promote growth.
Network Administrator at Gasive
September 30, 2019 - July 22, 2025Oversaw network administration operations, focusing on security and performance optimization. Handled setup of computers and monitored website traffic to identify potential scams. Established security measures to protect client information and maintain network reliability. Performed routine maintenance on the network to enhance performance and resolve arising issues.
Network Administrator at Gasive
September 30, 2019 - July 22, 2025Oversaw network administration operations focusing on security and performance optimization. Handled the setup of computers and monitored website traffic to identify potential scams. Established security measures to protect client information and maintain network reliability. Performed routine maintenance on the network to enhance performance and resolve arising issues.
Independent Writing And Editing Professional at IAPWE | International Association of Professional Writers and Editors, New York, United States
May 1, 2025 - PresentFocused on providing high-quality writing and editing services to enhance brand messaging and audience engagement. Produced persuasive marketing material and engaging articles for various industries. Executed detailed editing and proofreading to ensure accuracy and coherence in all written content. Transformed client ideas into compelling narratives that effectively communicate their messages. Maintained a strong commitment to quality and creativity in all writing and editing projects.
Education
Associate's degree at Islamabad Model College for Boys H-9
January 11, 2030 - July 22, 2025High School Diploma at Computer Science
January 11, 2020 - July 22, 2025Qualifications
Business Analysis & Process Management
May 1, 2025 - May 31, 2025Sales Enablement
May 1, 2025 - May 31, 2025Investment Risk Management
May 1, 2025 - May 31, 2025Introduction to AI
May 1, 2025 - May 31, 2025What is the Metaverse?
May 1, 2025 - May 31, 2025Technical Support Fundamentals
May 1, 2025 - May 31, 2025Introduction to Philosophy
May 1, 2025 - May 31, 2025Business Analysis & Process Management
May 1, 2025 - May 31, 2025Sales Enablement
May 1, 2025 - May 31, 2025Investment Risk Management
May 1, 2025 - May 31, 2025Introduction to AI
May 1, 2025 - May 31, 2025What is the Metaverse?
May 1, 2025 - May 31, 2025Technical Support Fundamentals
May 1, 2025 - May 31, 2025Introduction to Philosophy
May 1, 2025 - May 31, 2025Business Analysis & Process Management
May 1, 2025 - May 31, 2025Sales Enablement
May 1, 2025 - May 31, 2025Investment Risk Management
May 1, 2025 - May 31, 2025Introduction to AI
May 1, 2025 - May 31, 2025What is the Metaverse?
May 1, 2025 - May 31, 2025Business Analysis & Process Management
May 1, 2025 - May 31, 2025Sales Enablement
May 1, 2025 - May 31, 2025Investment Risk Management
May 1, 2025 - May 31, 2025Introduction to AI
May 1, 2025 - May 31, 2025What is the Metaverse?
May 1, 2025 - May 31, 2025Technical Support Fundamentals
May 1, 2025 - May 31, 2025Introduction to Philosophy
May 1, 2025 - May 31, 2025Industry Experience
Professional Services, Financial Services, Retail, Real Estate & Construction, Consumer Goods, Transportation & Logistics
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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