I am a public relations and marketing professional with over seven years of experience driving media relations, branding campaigns, and content strategy. I have led multi-brand operations, orchestrated event marketing, and built strong relationships with journalists, influencers, and stakeholders to elevate brand visibility and reputation. I hold a Bachelor's degree in International Relations and have continuously expanded my skills in digital marketing, KOL management, and communications. I thrive in collaborative environments, enjoy public speaking, and am passionate about delivering thoughtful, results-driven communications that align with a company’s mission.

Rizki Rahmannisa

I am a public relations and marketing professional with over seven years of experience driving media relations, branding campaigns, and content strategy. I have led multi-brand operations, orchestrated event marketing, and built strong relationships with journalists, influencers, and stakeholders to elevate brand visibility and reputation. I hold a Bachelor's degree in International Relations and have continuously expanded my skills in digital marketing, KOL management, and communications. I thrive in collaborative environments, enjoy public speaking, and am passionate about delivering thoughtful, results-driven communications that align with a company’s mission.

Available to hire

I am a public relations and marketing professional with over seven years of experience driving media relations, branding campaigns, and content strategy. I have led multi-brand operations, orchestrated event marketing, and built strong relationships with journalists, influencers, and stakeholders to elevate brand visibility and reputation.

I hold a Bachelor’s degree in International Relations and have continuously expanded my skills in digital marketing, KOL management, and communications. I thrive in collaborative environments, enjoy public speaking, and am passionate about delivering thoughtful, results-driven communications that align with a company’s mission.

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Experience Level

Language

English
Advanced
Malay
Advanced

Work Experience

Head of Administration and Manager at Small Business | KIA
March 1, 2020 - Present
Managed three businesses (Kintamani Kitchen, Kia Beauty Bar, HolaKia) and directed operations, improving overall efficiency by up to 30% within a year. Led a team of under 5 permanent staff and freelancers, ensuring alignment with the company vision. Developed and implemented marketing content for Instagram accounts @heykintamani, @beautybar.kia, and @holakia.official, achieving a 50% follower growth in one year.
Public Relations Specialist at OMDC Group
August 1, 2024 - May 1, 2025
Responsible for monthly branding activity planning across sponsorships, ads, and social channels. Invited a minimum of 50 KOLs per month for branch campaigns. Organized field trips and branding events to support sales; managed events, public figures, and media support. Built and maintained relationships with journalists and media outlets; developed PR strategies, handled crisis communications, and organized press conferences and promotional events. Oversaw the organization’s social media presence and ensured consistent messaging and cross-departmental communication.
Operations Executive | Customer Service Specialist (User Champion) at Rushwol Singapore PTE LTD
January 1, 2023 - March 1, 2024
Delivered exceptional service through issue resolution and continuous improvement, achieving a customer satisfaction rate of 95%. Met call and email turnaround targets, maintaining 24-hour response times. Collaborated with multiple departments to resolve customer needs, exceeding service targets by up to 10%. Assisted partner drivers with service and maintenance requests, ensuring 100% on-time completion. Monitored journeys via chat and Chatwoot, providing actionable feedback to the team.
Travel Consultant & Service Quality Control at PT Garuda Indonesia
November 1, 2017 - December 1, 2019
Provided information and guidance on Garuda Indonesia services, increasing customer satisfaction by up to 20%. Served as a service standards role model, ensuring high-quality interactions. Managed airline operation documents and archives, including flight crew schedules, and supported invoice processing, payments tracking, and other administrative needs across units.
PIC Direct Dialogue Campaigner (Intern) at Greenpeace Indonesia
November 1, 2016 - March 1, 2017
Interacted with key decision-makers and influential thought leaders in campaigns, identifying synergies between community-driven campaigns and supporter engagement. Collaborated with teams to align fundraising strategies and coordinate International Programs.
Teacher (Volunteer) at Rumah Belajar Kita
September 1, 2014 - February 1, 2015
Assisted with school programs, events, and activities (10+), provided academic guidance to students, and contributed to weekly student development reports with feedback for teachers and parents.

Education

Bachelor of Social International Relations at Institute of Social and Political Sciences Jakarta
January 1, 2012 - January 1, 2016
Airline Business Training at Garuda Indonesia Training Center Airline Business Training School
January 1, 2017 - January 1, 2017

Qualifications

Full Stack Digital Marketing and Product Management
January 1, 2024 - December 5, 2025
HR Staff Readiness Training
January 1, 2024 - December 5, 2025
Workshop for Future Flight Attendants
January 1, 2022 - December 5, 2025
HR Introduction Online Training
January 1, 2020 - December 5, 2025
Self Makeup Training
January 1, 2020 - December 5, 2025
Democracy, Human Rights and Freedom in Southeast Asia Workshop
January 1, 2015 - December 5, 2025
Table Manner Course
January 1, 2014 - December 5, 2025
English Training
January 1, 2014 - December 5, 2025
Short Diplomatic Programme
January 1, 2014 - December 5, 2025

Industry Experience

Media & Entertainment, Professional Services, Travel & Hospitality