Available to hire
Strategic and values-driven professional with over a decade of international experience in Higher Education administration and student experience leadership across the UK and Europe. Holds a Master’s degree in Educational Leadership & Management, with a proven track record in building community, leading cross-functional projects, and executing high-impact communication campaigns for global student audiences. Recognised for combining creativity with operational rigour, stakeholder management with student-centred innovation, and cross-cultural insight with organisational alignment. Known for integrity, adaptability, and excellence in student engagement, programme delivery, and digital transformation in education.
Skills
Experience Level
Expert
Expert
Language
English
Fluent
Dutch
Fluent
German
Fluent
Greek, Modern
Fluent
Work Experience
Student Experience Manager at University of London Worldwide
February 1, 2020 - September 7, 2025Led global student experience initiatives for 50,000+ students with cross-functional teams; implemented cross-team student communications alignment using Office 365 (Groups and Planner); editorial oversight of the official student blog with 100,000+ views annually; launched and promoted digital services (virtual student card, Nightline confidential listening service); chaired monthly interdepartmental meetings to align stakeholders and drive student-focused initiatives; grew social media reach (Twitter from 15k to 60k; Instagram from 2k to 20k) and ensured brand consistency across platforms.
Student Communications Manager at University of London Worldwide
January 1, 2017 - September 7, 2025Award-winning social media strategy; managed large-scale email campaigns (Dotdigital) reaching 50,000+ students; led Selfie Video Big Idea campaign and Digital Student Experience Survey communications to gather insights and foster engagement.
SIM-HSG Manager & Executive Assistant at University of St.Gallen
February 1, 2016 - September 7, 2025Focused on programme management, student-facing responsibilities, and FT ranking support; trained new staff as the team expanded; oversaw marketing materials and coordination for the globally ranked Master in Strategy and International Management programme.
Office Manager & Executive Assistant to Managing Director at University of St.Gallen
June 1, 2015 - September 7, 2025Coordinated internal and external stakeholders for the #1 Master’s in Management programme; served as Executive Assistant to the Managing Director; managed programme administration, admissions, alumni community development, marketing and corporate engagement; recruited and supervised 27 student assistants; led FT ranking data coordination and marketing production.
MEL Programme Coordinator & PA to Director at Erasmus University Rotterdam
November 1, 2011 - September 7, 2025Coordinated all aspects of the MSc MEL programme; main contact for students, faculty and external partners; organised the Decennial Celebration and international company visits; supported accreditation processes; standardized workflows and trained new staff.
Administrative Assistant & PA to Director at Erasmus University Rotterdam
December 1, 2009 - September 7, 2025Provided executive support to the Director, including travel planning, meeting management, and correspondence; assisted with programme administration and stakeholder coordination.
Student Experience Manager at University of London Worldwide
February 1, 2020 - September 7, 2025Led global initiatives to enhance the student experience for 50,000+ students across 9 departments, driving inclusive and engaging communications. Chaired monthly interdepartmental meetings with senior stakeholders to align teams and streamline messaging. Oversaw the official student blog (100,000+ views annually) and managed 13 student bloggers. Designed and implemented an Office 365-based cross-team communications system (Groups and Planner). Created and executed social media campaigns that significantly grew engagement and follower counts; launched multilingual greetings and study-tip campaigns; supported launches of digital services (virtual student card, Nightline). Ensured brand consistency across communications and authored articles for the London Connection online magazine.
Student Communications Manager at University of London Worldwide
January 1, 2017 - September 7, 2025Led award-winning social media campaigns (Edurank Social Media Performance of the Year Award, 2017, International Profiles). Managed large-scale email campaigns (Dotdigital) to 50,000+ students focused on engagement and retention. Initiated the Selfie Video Big Idea campaign to amplify brand identity. Coordinated the Digital Student Experience Survey communications and supported the launch of the first international job placement programme; produced all communication templates for the Global MBA Programme, aligning institutional branding and tone of voice.
SIM-HSG Manager & Executive Assistant at University of St.Gallen
February 1, 2016 - September 7, 2025Promoted to focus on programme management and FT ranking work as the team expanded; trained and supervised 27 student assistants. Coordinated detailed FT Master in Management ranking data collection, and led the production of marketing materials (brochure, community magazine, social media, website). Managed the academic calendar, admissions processes, alumni/community engagement, and corporate partnerships. Established a new alumni and student community structure and provided executive support to the Managing Director, including international travel planning and correspondence.
Office Manager & Executive Assistant to Managing Director at University of St.Gallen
June 1, 2015 - September 7, 2025Central point of coordination for internal and external stakeholders; supported the Managing Director with admin, travel planning, meetings, and correspondence. Recruited, trained, and supervised 27 student assistants; oversaw programme administration, admissions, alumni engagement, marketing and corporate engagement. Managed the programme calendar and major events, including the 10-year anniversary celebration with alumni, faculty, and corporate guests.
Programme Coordinator & PA to Director at Erasmus University Rotterdam
November 1, 2011 - September 7, 2025Managed operational organisation of the Master in Maritime Economics and Logistics (MEL); main point of contact for prospective students, current students, faculty and external partners; coordinated the academic calendar, events, and visits. Supported accreditation/quality assurance tasks and aligned admissions and communications with the Director’s office.
Administrative Assistant & PA to Director at Erasmus University Rotterdam
December 1, 2009 - September 7, 2025Worked directly with the Director to complete administrative tasks for the Office and MEL Programme, including scheduling meetings, preparing Advisory Board agendas, and taking minutes; supported office operations and executive tasks.
Student Experience Manager at University of London Worldwide
February 1, 2020 - September 7, 2025Led projects and collaborated within a cross-functional team to enhance the global student experience for 50,000+ students. Chaired interdepartmental meetings to align messaging, oversaw the official student blog (100,000+ views/year) and managed a team of 13 bloggers. Implemented a cross-team communications system using Office 365 to coordinate messaging across 9 departments; led social media campaigns that expanded reach and follower growth across platforms; supported the launch of key digital services to increase student uptake.
Student Communications Manager at University of London Worldwide
January 31, 2017 - September 7, 2025Award-winning social media strategy and large-scale email campaigns reaching 50,000+ students; led the Digital Student Experience Survey and wellbeing/employability content; coordinated communications for international programs and new digital services; contributed articles to the university’s online magazine.
SIM-HSG Manager & Executive Assistant at University of St.Gallen
February 29, 2016 - September 7, 2025Promoted to programme management and student-facing responsibilities within the top-ranked Master in Strategy and International Management; supported executive-level operations and stakeholder engagement, ensuring smooth delivery of programme activities.
Office Manager & Executive Assistant to Managing Director at University of St.Gallen
June 30, 2015 - September 7, 2025Coordinated internal and external stakeholder communications; managed the programme calendar, admissions inquiries, alumni and corporate engagement, and 10-year anniversary celebrations; supervised 27 student assistants and contributed to marketing/output materials.
Programme Coordinator & PA to Director at Erasmus University Rotterdam (MEL Centre)
November 30, 2011 - September 7, 2025Organised all aspects of the MEL programme, served as primary contact for prospective students and faculty, coordinated admissions, visas, and arrivals; supported accreditation processes and managed the academic calendar and events for 50+ students and 9 faculty members.
Administrative Assistant & PA to Director at Erasmus University Rotterdam (MEL Centre)
December 31, 2009 - September 7, 2025Provided executive-level support to the Director, handled travel planning, meeting management, and correspondence; contributed to process improvements and coordinated stakeholder communications.
Education
Master in Applied Educational Leadership and Management at University of London
January 1, 2017 - January 1, 2021BA in Arts Management & Dance at De Montfort University Leicester
January 1, 2006 - January 1, 2009International Baccalaureate & American High School Diploma at Pinewood International School, Thessaloniki, Greece
January 1, 1992 - January 1, 2005Master in Applied Educational Leadership and Management at University of London
January 1, 2017 - January 1, 2021BA in Arts Management & Dance at De Montfort University Leicester
January 1, 2006 - January 1, 2009International Baccalaureate & American High School Diploma at Pinewood International School, Thessaloniki
January 1, 1992 - January 1, 2005Master in Applied Educational Leadership and Management at University of London
January 1, 2017 - December 31, 2021Master in Maritime Economics and Logistics (MEL) at Erasmus University Rotterdam
July 1, 2009 - November 30, 2011BA in Arts Management & Dance at De Montfort University Leicester
January 1, 2006 - January 1, 2009International Baccalaureate & American High School Diploma at Pinewood International School
January 1, 1992 - December 31, 2005Master in Strategy and International Management at University of St.Gallen, Switzerland
January 11, 2030 - September 7, 2025Qualifications
PRINCE2 Practitioner Certificate
January 11, 2030 - September 7, 2025PRINCE2 Practitioner Certificate
January 11, 2030 - September 7, 2025PRINCE2 Practitioner Certificate
January 11, 2030 - September 7, 2025Industry Experience
Education, Professional Services, Media & Entertainment, Software & Internet, Other
Skills
Experience Level
Expert
Expert
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