Administrative Support III - Registration at Chinook Regional Hospital (Alberta Health Services)

Processed admissions and registrations for inpatients and outpatients across registration areas; maintained professional image and calm, empathetic communication; proficient with Outlook, Word, Excel, Netcare, Medi-tech, ROCA, and Connect Care; knowledgeable about FOIP/HIACT privacy and disclosure of patient information; capable of working independently or in a team and prioritizing tasks amidst interruptions.

Administrative Support III - Switchboard Operator at Chinook Regional Hospital (Alberta Health Services)

Managed hospital switchboard and nurse call systems; monitored emergency panels; received and directed calls; performed a variety of administrative duties; served as key point of contact for public, patients, staff, visitors, and physicians; provided reception for patients, visitors, and vendors; handled cash transactions and privacy-compliant information dissemination.

Administrative Support III - CDC Administrative Team at Alberta Health Services – Alberta Provincial Health – Southport Tower

Processed COVID-19 labs; answered toll-free COVID line; triaged caller requests; redirected information to appropriate COVID lines; triaged labs to departments by urgency; data entry for community and facility outbreaks; identified priorities and followed department processes.

Medical Administrative Specialist at Dr. Balderston Professional Corp

Reception coverage; importation of documents; appointment scheduling; filing; using Med Access (EMR) to create files; answering phones; preparing paperwork and scheduling investigative procedures (CT, MRI, X-ray, labs); medical billing and transcription; coordinating with other clinics; preparing GP referrals.

Office Manager at AgeCare Colombia

Human Resources – recruiting and onboarding; attending medical care conferences; scheduling and payroll (ESP/Kronos); admissions and discharges, internal moves (PointClickCare); accounts payable/receivable; bank and petty cash reconciliation; government program registrations for qualified residents; medical, finance, and budget records keeping.

Scheduler at St. Therese Villa/St. Michael’s Health Center (Covenant Health)

Kronos/ESP data entry for sick codes; scheduling nurses, resident assistants, health care aides, nutrition, housekeeping; processing vacation requests; covering sick shifts; arranging schedules for employee education.

Administrative Assistant at St. Therese Villa (Covenant Health)

Greeted clients and visitors; managed access permissions; prepared and distributed board meeting packages; maintained office supplies; assigned and tracked administrative projects; transcribed and prepared reports for senior managers; ensured confidentiality; pre-admission meeting setup; admission and discharge processing; OH&S safety inspections; organized interviews and background checks.

Administrative Support - FM&E at Chinook Regional Hospital (Alberta Health Services)

Typed documents and forms; demonstrated strong interpersonal and public relations skills; planned and prioritized tasks; inputted purchase requisitions into Oracle; triaged service requests; closed work orders; answered phones and took meeting minutes at FM&E meetings.

Administrative Support III at Alberta Health Services-Chinook Regional Hospital

In my current role, I support the team with various administrative tasks, such as scheduling, processing requests, and assisting with patient inquiries. I also manage the registration area and help ensure a smooth operation by collaborating with team members.

Medical Administrative Specialist at Dr. Balsam Professional Corp

Performed reception duties, managed scheduling, and facilitated communication between physicians, staff, and patients. My role involved assisting with medical records and support for various medical procedures.

Office Manager at A & A Tax Services

Oversaw daily operations, managed office supplies and administrative functions, and provided support to clients. I ensured efficient workflow and coordinated staff schedules.

Karaoke Host at Entertainment Karaoke Inc.

Organized events, managed equipment, and ensured a fun atmosphere for all singers and patrons. I collaborated with other organizers and facilitated a seamless entertainment experience.

Administrative Support III-Registration at Chinook Regional Hospital - Alberta Health Services

Processed admissions and registrations for inpatients and outpatients; maintained professional image; managed sensitive information per FOIP/HIACT; operated Netcare, Medi-tech, ROCA, and Connect Care; prioritized work and adapted to interruptions; worked independently and as part of a team.

Administrative Support III-Switchboard Operator at Chinook Regional Hospital - Alberta Health Services

Handled complex clerical tasks; operated hospital switchboard and nurse call systems; monitored emergency panels; answered inquiries from public, patients, staff, visitors, and physicians; managed reception and cash transactions.

Administrative Support III-CDC Administrative Team at Alberta Health Services – Alberta Provincial Health – Southport Tower

Processed COVID-19 labs; answered toll-free COVID lines; triaged caller requests; transferred information to appropriate lines; directed lab results to departments; entered outbreak data.

Scheduler at St. Therese Villa/St. Michael’s Health Center - Covenant Health

Kronos/ESP data entry for sick codes; scheduling of nurses, resident assistants, health care aides, nutrition, housekeeping; processing vacation requests; covering sick shifts; arranging employee education.

Administrative Assistant at St. Therese Villa - Covenant Health

Greeted clients and managed access to residents; prepared and distributed board meeting packages; maintained office supplies; managed administrative projects and confidentiality; transcription and reporting for senior managers; pre-admission and admission/discharge processing.

Administrative Support at Chinook Regional Hospital - FM&E (Alberta Health Services)

Typed documents and forms; supported FM&E meetings; input purchase requisitions into Oracle; triaged service requests; closed work orders; answered phones; took meeting minutes.

Administrative Support III-Registration at Chinook Regional Hospital - Alberta Health Services (Casual)

Performed admission and registration of inpatients and outpatients across multiple registration areas; operated Netcare, Medi-tech, ROCA (Regional On Call Application), Connect Care; ensured FOIP and HIACT privacy compliance; maintained professional image and calm demeanor; prioritized tasks and communicated effectively.

Administrative Support III - Switchboard Operator at Chinook Regional Hospital - Alberta Health Services (Casual)

Managed hospital switchboard and nurse call systems; responded to inquiries from the public, patients, staff, visitors, and physicians; provided reception services; processed cash receipts; supported general administrative duties; acted as key point of contact.

Administrative Support III - CDC Administrative Team at Alberta Health Services – Alberta Provincial Health – Southport Tower, Calgary

Processed labs for Covid-19; answered toll-free Covid line; triaged requests; transferred information to Covid lines; triaged labs to appropriate departments; entered data for outbreaks in facilities and the community; prioritized issues per process.

Medical Administrative Specialist at Dr Balderston Professional Corp

Reception coverage; import documents for patient files; scheduling and preparation for investigational procedures; medical billing and transcription; coordination with other clinics; EMR management (Med Access).

Administrative Support - FM&E at Chinook Regional Hospital – FM&E (Casual)

Typed documents and forms; strong interpersonal and public relations skills; planning and prioritizing tasks; inputting purchase requisitions into Oracle; triaging service requests; closing work orders; answering calls; taking meeting minutes.

Administrative Support III-Registration at Chinook Regional Hospital (Alberta Health Services)

Processed admissions and registrations for inpatients/outpatients across registration areas. Proficient with Microsoft Outlook, Word, Excel; Netcare, Medi-tech, ROCA, and Connect Care. Knowledge of FOIP and HIACT privacy legislation. Capable of working independently or in a team, with the ability to prioritize tasks and manage frequent interruptions.

Administrative Support III-Switchboard Operator at Chinook Regional Hospital (Alberta Health Services)

Handled complex clerical tasks; operated hospital switchboard and nurse call systems; monitored emergency panels; received and responded to inquiries from public, patients, staff, visitors, and physicians; provided reception services and processed cash transactions; maintained confidentiality and served as key point of contact.

Medical Administrative Specialist (Temporary Contract) at Dr. Balderston Professional Corp

Reception coverage; importing documents for patient files; appointment scheduling; filing; using Med Access (EMR) for file creation; answering phones; preparing paperwork for investigative procedures; medical billing; transcription; coordinating referrals and communications with other clinics.

Office Manager at AgeCare Colombia - Lethbridge, AB

Human Resources – recruiting and onboarding; attendance at medical care conferences; scheduling and payroll (ESP/Kronos); admissions and discharges, internal moves; accounts payable/receivable; bank and petty cash reconciliation; government program registrations; records management.

Scheduler at St. Therese Villa / St. Michael’s Health Center – Covenant Health

Kronos/ESP data entry for sick codes; scheduling for Nurses, Resident Assistants, Health Care Aides, Nutrition, Housekeeping; processing vacation requests; covering sick shifts; arranging education for employees.

Administrative Assistant at St. Therese Villa – Covenant Health

Greeted clients and controlled access to residents; prepared and distributed board meeting materials; maintained office supplies; coordinated administrative projects; transcription and preparation of reports for senior managers; maintained confidentiality; pre-admission setup; admissions and discharges.

Administrative Support at Chinook Regional Hospital – FM&E (Alberta Health Services)

Typed documents and forms; supported service requests; inputted Purchase Requisitions into Oracle; triaged e-facilities requests; answered phones; took meeting minutes; closed work orders.

Administrative Support III-Registration at Chinook Regional Hospital / Alberta Health Services

Processed admission and registration of inpatients and outpatients; maintained professional image and calm demeanor; operated Netcare, Medi-tech, ROCA, and Connect Care; applied FOIP/HIACT privacy requirements; ability to work independently or in a team; prioritized workload and managed interruptions.