From the high-energy studios of New York City to digital operations in Greece, I’ve spent my career mastering the art of sound. I provide professional recording, editing, and mixing services, with a specialized focus on advertising and educational content. My Expertise Includes: VO & Narration: Professional voice services for e-learning and marketing. Audio Engineering: Precise editing and mixing for digital platforms. Live Sound: On-site audio management for events and seminars. Strategic Insight: Audio solutions backed by a background in Customer Experience and Digital Operations.

Kimon Papakostas

From the high-energy studios of New York City to digital operations in Greece, I’ve spent my career mastering the art of sound. I provide professional recording, editing, and mixing services, with a specialized focus on advertising and educational content. My Expertise Includes: VO & Narration: Professional voice services for e-learning and marketing. Audio Engineering: Precise editing and mixing for digital platforms. Live Sound: On-site audio management for events and seminars. Strategic Insight: Audio solutions backed by a background in Customer Experience and Digital Operations.

Available to hire

From the high-energy studios of New York City to digital operations in Greece, I’ve spent my career mastering the art of sound. I provide professional recording, editing, and mixing services, with a specialized focus on advertising and educational content.

My Expertise Includes:

VO & Narration: Professional voice services for e-learning and marketing.

Audio Engineering: Precise editing and mixing for digital platforms.

Live Sound: On-site audio management for events and seminars.

Strategic Insight: Audio solutions backed by a background in Customer Experience and Digital Operations.

See more

Experience Level

Expert
Intermediate
Intermediate
Intermediate

Language

French
Beginner
Greek, Modern
Beginner
English
Fluent

Work Experience

Digital Operations Specialist at Multi-brand local retail group
December 1, 2025 - Present
Owned end-to-end digital operations across websites, CRM, and EMS, encompassing platform configuration, website delivery, customer data workflows, marketing systems, and cross-functional digital communications. Built, launched, and maintained company websites using web builder platforms with responsive design and content accuracy. Configured and operated CRM and EMS systems, supporting customer data management, segmentation, and ongoing marketing activities. Took ownership of digital and system-related communications, coordinating with internal stakeholders and external vendors to ensure reliable platform usage.
Self-employed Audio Engineer at Self-employed
September 1, 2023 - Present
Delivered high-quality audio production and engineering services across diverse projects, collaborating with advertising firms on marketing initiatives. Provided voice, sound, and music services for e-learning courses, enhancing corporate educational experiences. Recorded, edited, and mixed audio content with precision, balancing technical accuracy and creative expression. Operated live sound services at events, significantly improving audience engagement.
Manager - Learning & Development at TP
August 1, 2019 - July 1, 2023
Managed large-scale learning and development initiatives for global B2B & B2C market leaders, delivering engaging sessions to employees supporting over 14 European languages. Led high-impact programs that strengthened employee capability, boosted performance, and elevated customer satisfaction across multiple regions. Introduced innovative coaching methodologies and re-skilling pathways that increased engagement and improved key performance metrics. Designed and delivered onboarding, upskilling, and leadership development programs aligned with business strategy and talent goals. Supervised, coached, and developed a team of trainers to ensure consistent learning quality and excellence in delivery. Established Quality Assurance (QA) and operational frameworks that streamlined learning processes and enhanced overall efficiency.
Learning & Development Trainer at TP
November 1, 2018 - August 1, 2019
Played a key role in strengthening onboarding and employee development initiatives, ensuring alignment with organizational goals and performance standards. Delivered engaging, interactive classroom sessions for new hires, fostering confidence, capability, and a positive learning culture. Designed, updated, and optimized training materials to meet evolving business needs and enhance knowledge retention. Collected and analyzed training feedback and performance data, producing actionable insights that informed continuous program improvement.
Customer Service Representative
January 1, 2018 - November 1, 2018
Delivered exceptional front-line support in a dynamic B2B environment, ensuring prompt and accurate resolution of customer inquiries. Consistently achieved high customer satisfaction scores through proactive problem-solving and empathy-driven communication. Managed complex inquiries across multiple channels (phone, email, and chat), maintaining prompt and accurate communication with customers. Diagnosed and resolved complex product-related issues, escalating efficiently to ensure minimal disruption and maintain quality standards. Strengthened client relationships through active listening, empathy, and clear communication, contributing to improved customer satisfaction scores.
Freelance Independent Educator
March 1, 2015 - December 1, 2017
Provided personalized instruction, ensuring students received tailored support for their learning journey. Created comprehensive lesson plans that addressed individual student goals and progress. Developed engaging training materials that enhanced the overall learning experience. Conducted one-on-one coaching sessions to build confidence in their skills.
Tutor & Laboratory Coordinator at Institute of Audio Research
September 1, 2014 - January 1, 2015
Coordinated laboratory activities while mentoring students in their projects and assignments. Supervised students to create a collaborative and engaging learning atmosphere. Provided live examples to clarify complex topics, enhancing student comprehension. Maintained laboratory equipment, ensuring all tools were safe and functional for educational use.
Laboratory Assistant at LaGuardia Community College
August 1, 2012 - January 1, 2013
Supported educational activities at LaGuardia Community College through hands-on assistance and technical expertise. Assisted students with Digital Audio Workstation (DAW) inquiries, fostering a collaborative learning environment. Maintained and assembled classroom and studio equipment, ensuring readiness for classes and events. Installed audio equipment for seminars and student concerts, enhancing the overall experience for attendees.

Education

Master of Science (MSc) at Hellenic American University
January 1, 2019 - January 1, 2020
Diploma of Education at Sales Management Institute of Audio Research
January 1, 2013 - January 1, 2014
Associate of Arts and Sciences at The City University of New York
January 1, 2012 - January 1, 2014

Qualifications

Diploma of Education
January 1, 2013 - January 1, 2014
Code Institute's 5 Day Coding Challenge
January 11, 2030 - February 18, 2026

Industry Experience

Education, Media & Entertainment, Professional Services, Retail, Software & Internet

Experience Level

Expert
Intermediate
Intermediate
Intermediate

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