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Hi, I'm Kiran! I'm interested in branding, communication and customer experience. My background combines studies and practical projects focused on brand strategy, communication and digital environments, where I explored how brands interact with people across different touchpoints. Through my work, I focus on helping brands build clearer identities and more coherent customer experiences, connecting brand messaging with real interactions. I currently work as a freelancer on projects related to branding strategy, communication and customer experience design.…Hi, I'm Kiran! I'm interested in branding, communication and customer experience. My background combines studies and practical projects focused on brand strategy, communication and digital environments, where I explored how brands interact with people across different touchpoints. Through my work, I focus on helping brands build clearer identities and more coherent customer experiences, connecting brand messaging with real interactions. I currently work as a freelancer on projects related to branding strategy, communication and customer experience design.

Kiran Romeo

Brand Designer, Project Manager, Content Designer, +6

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Hi, I'm Kiran! I'm interested in branding, communication and customer experience. My background combines studies and practical projects focused on brand strategy, communication and digital environments, where I explored how brands interact with people across different touchpoints. Through my work, I focus on helping brands build clearer identities and more coherent customer experiences, connecting brand messaging with real interactions. I currently work as a freelancer on projects related to branding strategy, communication and customer experience design.…Hi, I'm Kiran! I'm interested in branding, communication and customer experience. My background combines studies and practical projects focused on brand strategy, communication and digital environments, where I explored how brands interact with people across different touchpoints. Through my work, I focus on helping brands build clearer identities and more coherent customer experiences, connecting brand messaging with real interactions. I currently work as a freelancer on projects related to branding strategy, communication and customer experience design.

Available to hire

Lugano, Switzerland

Hi, I’m Kiran!

I’m interested in branding, communication and customer experience. My background combines studies and practical projects focused on brand strategy, communication and digital environments, where I explored how brands interact with people across different touchpoints.

Through my work, I focus on helping brands build clearer identities and more coherent customer experiences, connecting brand messaging with real interactions.

I currently work as a freelancer on projects related to branding strategy, communication and customer experience design.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

DaVinci Resolve Studio

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Italian

Fluent

French

Advanced

English

Advanced

German

Intermediate

Work Experience

Intern – Recruitment Assistant at Clickjob Meyer AG

August 1, 2025 - December 1, 2025

Maintained and updated candidate records in CRM systems; Coordinated communication with clients and candidates; Supported consultants in daily operational tasks; Managed scheduling and email correspondence.

Customer Success – E-Banking at BancaStato

December 1, 2021 - July 1, 2024

Managed client requests related to digital banking services, ensuring accurate and timely resolution. Delivered multichannel support (phone, email, client lounge). Opened and tracked operational tickets in coordination with the e-banking provider. Collaborated with internal teams to maintain service continuity and quality. Handled sensitive cases including phishing-related incidents.