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Kirsten Barbara Sainio

Available to hire

Service designer and user experience researcher working across complex business ecosystems and internal system communications, applying visual systems thinking to clarify and orchestrate stakeholder interactions and…

About

Service designer and user experience researcher working across complex business ecosystems and internal system communications, applying visual systems thinking to clarify and orchestrate stakeholder interactions and service models.

Experienced in living environments, inclusive community living concepts, and co-creation processes for social housing and elderly-care contexts—translating user research insights into strong visual storytelling, design manuals, and concept development.

  • 19 years' experience
  • Joined July 2026

Industry experience

  • Education
  • Non-Profit Organization
  • Real Estate & Construction
  • Professional Services
  • Government
  • Manufacturing

Work experience· 6 roles

Visual-and service designer · SynocusOyJan 2019 – Mar 2026 · 7 yrs 3 mos

Orchestrates business ecosystems including the World Alliance for Low-Carbon Cities (WALCC), the Intralogistixx Ecosystem (IXX) and the Manufacturing Excellence Ecosystem (MEX Finland). Applies visual systems thinking to conceptualize business ecosystems and to clarify internal system communications. Translates complex ecosystem dynamics into structured visual and service design outputs that support understanding, alignment, and communication across stakeholders.

Service and concept designer · Setlementtiasunnot OyJan 2015 – Jan 2019 · 4 yrs 1 mo

Conceptualized new forms of community living for Finland’s social housing sector and developed inclusive living concepts for people with disabilities. Used user-centered and co-creation approaches to develop apartment building concepts and produced a Design Manual for Community Building. Achieved multiple design awards with the Co-op City team (Nordic Built Cities Kera challenge 2016, Nordic Built City Awards 2016) and recognized participation in Generations block Jätkäsaari and the Hervannanpohjoisakselinkortteleidenideakilpailu 2017.

Self-employed (consultancy) · Sainio WorksJan 2014 – Jan 2015 · 1 yr 1 mo

Consultancy for concept design, future strategies, and creative problem solving. Worked with clients including Rinnekotisäätiö, the Housing Finance and Development Center of Finland (ara), the Ministry of the Environment Finland, and the City of Oulu—supporting concept and strategy development for housing and public-sector initiatives.

Project specialist (introducing user-centered design) · Metropolia University of Applied SciencesNov 2012 – Aug 2013 · 10 mos
Design consultant / service designer (part-time) · MovenseOyJan 2009 – Dec 2013 · 5 yrs
Research assistant / Project designer / Project researcher · Aalto University, School of Arts, Design and Architecture (Living Places research group; former Future Home Institute)Jan 2007 – Nov 2012 · 5 yrs 11 mos

Education

Master of Arts (Industrial and Strategic Design) · University of Arts and Design Helsinki (TaiK)2002 – 2005
Vordiplom (German interim diploma, pre-Bologna) · Kunsthochschule Berlin Weißensee (KHB)1998 – 2002
Apprenticeship as Cabinet maker (Journeyman certificate) · Tischlerei Kaiser-Kellner GbR, Hanover / Berufsbildende Schule Burgdorf/Lehrte1993 – 1997
Abitur (German university entrance qualification) · Gymnasium Großburgwedel1987 – 1993

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