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I'm a QA Engineer with over 8+ years of experience across telecommunications, SaaS, CRM, e-commerce, gaming, and fundraising platforms. I began my career at Albtelecom, managing customer technical issues and performing basic functional testing of internal systems, service activations, and billing workflows. Over the years, I have grown into full-cycle QA roles, delivering functional, integration, regression, and payment gateway testing across web, mobile, and Smart TV platforms. I enjoy designing detailed test cases, planning and executing thorough test strategies, tracking and reporting bugs, and collaborating in Agile teams to ensure high-quality, stable software releases.…I'm a QA Engineer with over 8+ years of experience across telecommunications, SaaS, CRM, e-commerce, gaming, and fundraising platforms. I began my career at Albtelecom, managing customer technical issues and performing basic functional testing of internal systems, service activations, and billing workflows. Over the years, I have grown into full-cycle QA roles, delivering functional, integration, regression, and payment gateway testing across web, mobile, and Smart TV platforms. I enjoy designing detailed test cases, planning and executing thorough test strategies, tracking and reporting bugs, and collaborating in Agile teams to ensure high-quality, stable software releases.

Klodian Kushe

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I'm a QA Engineer with over 8+ years of experience across telecommunications, SaaS, CRM, e-commerce, gaming, and fundraising platforms. I began my career at Albtelecom, managing customer technical issues and performing basic functional testing of internal systems, service activations, and billing workflows. Over the years, I have grown into full-cycle QA roles, delivering functional, integration, regression, and payment gateway testing across web, mobile, and Smart TV platforms. I enjoy designing detailed test cases, planning and executing thorough test strategies, tracking and reporting bugs, and collaborating in Agile teams to ensure high-quality, stable software releases.…I'm a QA Engineer with over 8+ years of experience across telecommunications, SaaS, CRM, e-commerce, gaming, and fundraising platforms. I began my career at Albtelecom, managing customer technical issues and performing basic functional testing of internal systems, service activations, and billing workflows. Over the years, I have grown into full-cycle QA roles, delivering functional, integration, regression, and payment gateway testing across web, mobile, and Smart TV platforms. I enjoy designing detailed test cases, planning and executing thorough test strategies, tracking and reporting bugs, and collaborating in Agile teams to ensure high-quality, stable software releases.

Available to hire

I’m a QA Engineer with over 8+ years of experience across telecommunications, SaaS, CRM, e-commerce, gaming, and fundraising platforms. I began my career at Albtelecom, managing customer technical issues and performing basic functional testing of internal systems, service activations, and billing workflows.

Over the years, I have grown into full-cycle QA roles, delivering functional, integration, regression, and payment gateway testing across web, mobile, and Smart TV platforms. I enjoy designing detailed test cases, planning and executing thorough test strategies, tracking and reporting bugs, and collaborating in Agile teams to ensure high-quality, stable software releases.

Skills

JIRA

Figma

GitHub

Experience Level

JIRA

Expert

Figma

Expert

GitHub

Expert

Language

Albanian

Fluent

English

Fluent

Greek, Modern

Advanced

Work Experience

Senior QA Engineer at RELA-TECH

January 1, 2022 - Present

Project: Substrata – AI Sales Intelligence Platform: Designed and executed comprehensive test cases for AI-driven dashboards and analytics; validated accuracy of predictive models and data aggregation; performed integration testing for CRM connectors and communication platforms; created regression and sanity tests for each release; conducted exploratory testing for edge cases; logged defects and collaborated on fixes; coordinated with developers to prioritize bug fixes and validate improvements; created Confluence documentation based on product perspective; collaborated with Designers to keep Figma up to date and provide improvements suggestions. Project: Wager – Online Betting Platform: Tested betting logic, odds calculations, and bet placement workflows on iOS and Android; validated real-time updates across markets and dashboards; ensured pixel-perfect UI per Figma; designed and executed test cases in ClickUp; performed regression and edge-case testing for high-risk scenarios; co

Software Test Engineer (Freelance) at Freelance

January 1, 2021 - January 1, 2022

Project: Streaming App (Mobile, Web, Smart TV): Tested authentication and subscription flows; navigation menu and search functionality; interstitials (VOD, Series/Season); playback for VOD, live, and catch-up; ads and promos; tested OTT features including interstitials, season/series structures, and playlist logic; validated streaming quality metrics (buffering, latency, ABR, A/V sync); tested DRM and entitlements; performed ad tech testing; validated cross-device/cross-browser compatibility; assisted in creating regression and sanity test suites; conducted weekly sanity testing.

QA Engineer at Albtelecom

January 1, 2017 - January 1, 2020

Customer Support / Junior QA: Handled customer technical issues for internet, TV, and telephony services; logged, tracked, and escalated incidents; performed basic functional testing of internal systems and service platforms; tested service activation flows and system updates; verified billing accuracy and service configurations; reported issues and collaborated with technical teams on fixes; re-tested resolved issues to ensure proper functionality.

Software Test Engineer (Freelance) at Freelance

January 1, 2020 - January 1, 2021

Project: E-Commerce (Shopify & Magento): Tested product catalogs, cart workflows, checkout processes, and payment integrations; validated usability, form validation, and purchase workflows across devices and browsers; conducted Sanity and Regression test plans for each release.