Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Hello! I'm Komal Zaheer, a results-oriented professional with a knack for public dealing, project coordination, and customer service. I thrive in challenging environments, maintain excellent communication, and keep meticulous records to ensure smooth operations. Over the years I have worked as a freelancer and with teams on campaigns and client relationships, mentoring new staff, outreach to customers, and developing solutions that fit their needs and budgets. I am looking to bring my organizational and people skills to roles such as Project Manager, Studio Manager, or Content Producer in a dynamic organization.…Hello! I'm Komal Zaheer, a results-oriented professional with a knack for public dealing, project coordination, and customer service. I thrive in challenging environments, maintain excellent communication, and keep meticulous records to ensure smooth operations. Over the years I have worked as a freelancer and with teams on campaigns and client relationships, mentoring new staff, outreach to customers, and developing solutions that fit their needs and budgets. I am looking to bring my organizational and people skills to roles such as Project Manager, Studio Manager, or Content Producer in a dynamic organization.

Komal Zaheer

Project Manager, Studio Manager, Social Media Manager, +3





Hello! I'm Komal Zaheer, a results-oriented professional with a knack for public dealing, project coordination, and customer service. I thrive in challenging environments, maintain excellent communication, and keep meticulous records to ensure smooth operations. Over the years I have worked as a freelancer and with teams on campaigns and client relationships, mentoring new staff, outreach to customers, and developing solutions that fit their needs and budgets. I am looking to bring my organizational and people skills to roles such as Project Manager, Studio Manager, or Content Producer in a dynamic organization.…Hello! I'm Komal Zaheer, a results-oriented professional with a knack for public dealing, project coordination, and customer service. I thrive in challenging environments, maintain excellent communication, and keep meticulous records to ensure smooth operations. Over the years I have worked as a freelancer and with teams on campaigns and client relationships, mentoring new staff, outreach to customers, and developing solutions that fit their needs and budgets. I am looking to bring my organizational and people skills to roles such as Project Manager, Studio Manager, or Content Producer in a dynamic organization.

Available to hire

Hello! I’m Komal Zaheer, a results-oriented professional with a knack for public dealing, project coordination, and customer service. I thrive in challenging environments, maintain excellent communication, and keep meticulous records to ensure smooth operations.

Over the years I have worked as a freelancer and with teams on campaigns and client relationships, mentoring new staff, outreach to customers, and developing solutions that fit their needs and budgets. I am looking to bring my organizational and people skills to roles such as Project Manager, Studio Manager, or Content Producer in a dynamic organization.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Project Manager at Pivot Point IKP

June 1, 2023 - October 1, 2023

Led project management activities, coordinating teams across assigned campaigns and ensuring compliance with occupational health and safety regulations; oversaw customer service initiatives and staff training. Supported recruitment, screening, and onboarding of salon staff; managed daily communications and mail flow.

CSR Freelancer at FUUAST Islamabad

October 1, 2021 - January 1, 2026

Outreach to potential customers and communicated Medicare campaign benefits; developed effective communications and tailored approaches to individual needs; helped customers select Medicare plans within their budgets.

CSE & Mentor at Ibex Global / Food Panda

November 1, 2020 - August 31, 2021

Handled customer support via chat; responded to inquiries and resolved issues; mentored new customer support executives.

Business Development Officer at Metroplex Realtors and Builders

March 1, 2023 - June 1, 2023

Identified, developed and potentially closed new revenue and profit streams; managed customer relationships.

Project Manager at Pivot Point IK

June 1, 2023 - October 1, 2023

Led project activities; oversaw hiring and training staff; managed screening and forwarding of incoming calls; mail handling; ensured compliance with occupational health and safety regulations; promoted high levels of customer service.

CSR Freelancer - Medical Campaign at Freelancer Medical Care (CSR)

June 1, 2022 - January 1, 2023

Reached out to potential customers to inform them about the Medical Care campaign; developed effective communication; tailored approach to individual needs; helped customers find a Medical care plan that met their needs and budget.

Chat Support Executive / Mentor at Ibex Global Food Panda (CSR)

November 1, 2020 - August 1, 2021

Chat-based customer support; responded to customer inquiries and resolved issues; mentored and trained new customer support executives.

Freelance Medicare CSR at Medicare Campaign

June 1, 2022 - January 1, 2023

Reached out to potential customers to inform them about the Medicare campaign and the benefits it could offer. Quickly developed effective communication skills and learned to tailor approach to each customer's individual needs.

CSR & Mentor at Ibex Global / Food Panda

November 1, 2020 - August 1, 2021

Handled CSR support and mentored customer support executives; provided chat-based customer service.

IK Project Manager at Pivot Point IK

June 1, 2023 - October 1, 2023

Managed IK Project, coordinating tasks and liaising with stakeholders to ensure timely delivery.

Project Manager at Pivot Point

June 1, 2023 - October 1, 2023

Led project coordination activities and supported staff with training and hiring processes; managed project workflows and client communications.

Freelance Medical Care (CSR) at FUUAST Islamabad

October 1, 2021 - January 1, 2026

Reached out to potential customers about medical care campaigns, developed clear communications, tailored approaches to customer needs, and supported market outreach.

Customer Support Executive at Ibex Global (Food Panda)

November 1, 2020 - August 1, 2021

Handled customer inquiries via chat; reached out to customers, guided them through campaigns, and mentored junior support staff.