I am a data analyst with proven expertise in operational analytics, business intelligence, and predictive modeling. Proficient in SQL, Python, R, Qlik Sense, IBM Cognos, Tableau, and Power BI, I transform complex datasets into actionable insights that drive business decisions. I am recognized for driving process improvements, mentoring new hires, and delivering data-driven strategies that enhance operational efficiency and business performance. I am eager to contribute analytic expertise and strategic insight to a forward-looking organization in Singapore.

Kong Sheng Kai

I am a data analyst with proven expertise in operational analytics, business intelligence, and predictive modeling. Proficient in SQL, Python, R, Qlik Sense, IBM Cognos, Tableau, and Power BI, I transform complex datasets into actionable insights that drive business decisions. I am recognized for driving process improvements, mentoring new hires, and delivering data-driven strategies that enhance operational efficiency and business performance. I am eager to contribute analytic expertise and strategic insight to a forward-looking organization in Singapore.

Available to hire

I am a data analyst with proven expertise in operational analytics, business intelligence, and predictive modeling. Proficient in SQL, Python, R, Qlik Sense, IBM Cognos, Tableau, and Power BI, I transform complex datasets into actionable insights that drive business decisions.

I am recognized for driving process improvements, mentoring new hires, and delivering data-driven strategies that enhance operational efficiency and business performance. I am eager to contribute analytic expertise and strategic insight to a forward-looking organization in Singapore.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate

Language

English
Fluent
Malay
Advanced

Work Experience

Data Analyst at Big Dutchman (M) Sdn Bhd
July 1, 2025 - Present
Led data integration and warehousing, improving data accessibility and optimizing business operations for enhanced decision-making. Designed and implemented ER models to track relationships between customers (hosts/guests), listings, and experiences. Developed predictive analytics to improve forecasting and revenue strategies. Automated ETL processes and data pipelines for real-time BI. Conducted exploratory data analysis to extract insights and deliver actionable recommendations. Built and deployed machine learning models for customer segmentation and fraud detection, increasing retention and reducing financial risk. Implemented AI models to verify business documentation, detect fraud trends, and provide real-time dashboard insights.
Data Analyst Intern at PestMaster (M) Sdn Bhd
January 1, 2023 - April 1, 2023
Performed data cleaning, transformation, and mining for company service reports to ensure data accuracy and integrity. Developed interactive dashboards and KPI reports using Power BI to reveal operational insights. Assisted in building predictive models to analyze trends and optimize resource allocation. Created Excel-based analytical tools to support stakeholders. Documented data-driven strategies to improve business performance.

Education

Master of Science in Data Science at INTI International University
January 11, 2030 - January 1, 2028
Bachelor's Degree in Computer Science (Business Analytics) at INTI International University
January 11, 2030 - March 6, 2026
Diploma in Information Communication and Technology at INTI International University
January 11, 2030 - March 6, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services, Media & Entertainment, Education, Other

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate