KM

Kosar Moghanian

Available to hire

I’m Kosar Moghanian, a UX & Service Designer based in Berlin with 4+ years of global, cross-industry experience.

About

I’m Kosar Moghanian, a UX & Service Designer based in Berlin with 4+ years of global, cross-industry experience. I apply data-driven design to simplify complex user flows, boost conversion, and balance user needs with business goals. I thrive on turning insights from quantitative research into practical design strategies—creating cohesive journeys, design systems, and engaging multi-channel experiences across touchpoints. In my spare time, I write poetry, teach, and photograph urban scenes.

I’m passionate about translating research into actionable design, leading with empathy and curiosity to improve product experiences and customer delight. I enjoy collaborating across teams, sharing knowledge through blogs and workshops, and continually refining value propositions to unlock new market opportunities.

  • 6 years' experience
  • Joined December 2025

Languages

  • PersianFluent
  • EnglishAdvanced
  • GermanBeginner

Industry experience

  • Software & Internet
  • Professional Services
  • Education
  • Retail
  • Media & Entertainment

Work experience· 4 roles

UX & Service Designer · KonecranesJun 2024 – Sep 2025 · 1 yr 4 mos

Full-time; prototyped design system components (e.g., asset management cards for equipment health visualization), aligned design and CX teams to create maintenance journey maps (increasing CSAT), designed and tested a cohesive multi-touchpoint UX for a futuristic crane concept, and developed a customer segmentation framework to enhance future product positioning.

UX Designer · Digikala.comSep 2021 – Jan 2024 · 2 yrs 5 mos

Full-time role focused on conversion rate optimization through consistent microcopies, effective wireframing based on quantitative user research, and contributing to a refined site-map. Developed the UX Writing style guide for the fashion venture.

Freelance UX & Service DesignerSep 2020 – Present · 6 yrs 3 mos

Part-time; enhanced task completion rates and service offerings through market research for a startup incubator, organized career design activities at Aalto Career Design Lab, and authored weekly blog articles on UX writing, design thinking, and soft skills for UX magazines, reaching a 5K+ audience.

Instructional Designer · Design For ChangeAug 2020 – Sep 2021 · 1 yr 2 mos

Education

Bachelor of Arts, Industrial and Product Design · University of Tehran2030 – 2025
Master of Arts, International Design Business Management · Aalto University2023 – 2025

Certifications and awards· 5

Human Centered Design2030 – 2025
Accessibility: How to design for all2030 – 2025
Data Driven Design2030 – 2025
Journey Mapping2030 – 2025

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