I’m Kosar Moghanian, a UX & Service Designer based in Berlin with 4+ years of global, cross-industry experience. I apply data-driven design to simplify complex user flows, boost conversion, and balance user needs with business goals. I thrive on turning insights from quantitative research into practical design strategies—creating cohesive journeys, design systems, and engaging multi-channel experiences across touchpoints. In my spare time, I write poetry, teach, and photograph urban scenes. I’m passionate about translating research into actionable design, leading with empathy and curiosity to improve product experiences and customer delight. I enjoy collaborating across teams, sharing knowledge through blogs and workshops, and continually refining value propositions to unlock new market opportunities.

Kosar Moghanian

I’m Kosar Moghanian, a UX & Service Designer based in Berlin with 4+ years of global, cross-industry experience. I apply data-driven design to simplify complex user flows, boost conversion, and balance user needs with business goals. I thrive on turning insights from quantitative research into practical design strategies—creating cohesive journeys, design systems, and engaging multi-channel experiences across touchpoints. In my spare time, I write poetry, teach, and photograph urban scenes. I’m passionate about translating research into actionable design, leading with empathy and curiosity to improve product experiences and customer delight. I enjoy collaborating across teams, sharing knowledge through blogs and workshops, and continually refining value propositions to unlock new market opportunities.

Available to hire

I’m Kosar Moghanian, a UX & Service Designer based in Berlin with 4+ years of global, cross-industry experience. I apply data-driven design to simplify complex user flows, boost conversion, and balance user needs with business goals. I thrive on turning insights from quantitative research into practical design strategies—creating cohesive journeys, design systems, and engaging multi-channel experiences across touchpoints. In my spare time, I write poetry, teach, and photograph urban scenes.

I’m passionate about translating research into actionable design, leading with empathy and curiosity to improve product experiences and customer delight. I enjoy collaborating across teams, sharing knowledge through blogs and workshops, and continually refining value propositions to unlock new market opportunities.

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Language

Persian
Fluent
English
Advanced
German
Beginner

Work Experience

UX Designer at Digikala.com
September 1, 2021 - January 1, 2024
Full-time role focused on conversion rate optimization through consistent microcopies, effective wireframing based on quantitative user research, and contributing to a refined site-map. Developed the UX Writing style guide for the fashion venture.
Instructional Designer at Design For Change
August 1, 2020 - September 1, 2021
Part-time; developed design thinking courses for teenagers and youth, facilitated more than 5 workshops for over 200 students, and organized multinational soft skill workshops across 5+ countries.
UX & Service Designer at Konecranes
June 1, 2024 - September 1, 2025
Full-time; prototyped design system components (e.g., asset management cards for equipment health visualization), aligned design and CX teams to create maintenance journey maps (increasing CSAT), designed and tested a cohesive multi-touchpoint UX for a futuristic crane concept, and developed a customer segmentation framework to enhance future product positioning.
Freelance UX & Service Designer
September 1, 2020 - Present
Part-time; enhanced task completion rates and service offerings through market research for a startup incubator, organized career design activities at Aalto Career Design Lab, and authored weekly blog articles on UX writing, design thinking, and soft skills for UX magazines, reaching a 5K+ audience.

Education

Bachelor of Arts, Industrial and Product Design at University of Tehran
January 11, 2030 - December 29, 2025
Master of Arts, International Design Business Management at Aalto University
September 1, 2023 - May 31, 2025

Qualifications

Human Centered Design
January 11, 2030 - December 29, 2025
Accessibility: How to design for all
January 11, 2030 - December 29, 2025
Data Driven Design
January 11, 2030 - December 29, 2025
Journey Mapping
January 11, 2030 - December 29, 2025
Toy Design
January 11, 2030 - December 29, 2025

Industry Experience

Software & Internet, Professional Services, Education, Retail, Media & Entertainment