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I am a motivated and detail-oriented Virtual Assistant with strong organizational and communication skills.

About

I am a motivated and detail-oriented Virtual Assistant with strong organizational and communication skills.

I have hands-on experience in customer support, social media management, and handling administrative tasks with accuracy and efficiency. I am eager to contribute to fast-growing companies by providing reliable support and ensuring smooth daily operations.

  • 2 years' experience
  • Joined September 2025

Languages

  • AlbanianFluent
  • EnglishFluent

Industry experience

  • Retail
  • Software & Internet
  • Professional Services
  • Media & Entertainment
  • Other

Work experience· 6 roles

Customer Service & Sales Representative – Call Center · Call CenterDec 2025 – Sep 2025

Handled daily customer inquiries and provided professional solutions, maintaining high satisfaction by resolving issues quickly. Demonstrated strong communication and multitasking skills under pressure.

Customer Service & Sales Representative · Call CenterJan 2025 – Sep 2025 · 9 mos

Handled daily customer inquiries and provided professional solutions. Maintained high satisfaction rates by resolving issues quickly. Gained strong communication and multitasking skills under pressure.

Customer Service & Sales Representative · Call CenterJan 2025 – Sep 2025 · 9 mos

Handled daily customer inquiries and provided professional solutions. Maintained high satisfaction by resolving issues quickly. Gained strong communication and multitasking skills under pressure.

Founder, E-commerce & Dropshipping · Self-EmployedJan 2024 – Present · 2 yrs 11 mos
Founder · Self-Employed - E-commerce & Dropshipping BusinessJan 2024 – Present · 2 yrs 11 mos
Founder – E-commerce & Dropshipping · Self-EmployedJan 2024 – Present · 2 yrs 11 mos

Education

Bachelor's degree in Law · Faculty of Law – University of Tirana2024 – 2025
Bachelor’s degree in Law · Faculty of Law – University of Tirana2024 – 2025
Bachelor's degree in Law · Faculty of Law – University of Tirana2024 – 2025

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