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I am a dynamic digital marketing and social media professional with proven experience driving engagement and optimizing online presence across multiple platforms. As a Travel Agent with Wondermakers Travel, I design and execute tailored campaigns that boost client retention, enhance service quality, and streamline booking processes. With expertise in Facebook, Instagram, TikTok, Threads, LinkedIn, and X, I create engaging, on-brand content while leveraging analytics to refine strategies and maximize conversions. My background includes hands-on experience in copywriting, brand voice development, campaign management, and cross-platform content strategy. Skilled in tools such as Canva, Meta Business Suite, and ChatGPT, I consistently deliver creative solutions that align with business goals and resonate with target audiences. I bring a collaborative spirit from years of cross-functional teamwork—partnering with designers, copywriters, and client teams—to ensure cohesive, impactful marketing initiatives. In addition to content creation, I excel in analytics and optimization, using feedback and data insights to improve conversion rates and campaign performance. My career reflects a strong ability to balance creativity with strategy, from building trust and community engagement online to analyzing trends and implementing scalable marketing systems. Self-motivated, organized, and results-driven, I am eager to bring my skills to Twine to help creators and businesses thrive in today’s AI-driven, freelance-first world.…I am a dynamic digital marketing and social media professional with proven experience driving engagement and optimizing online presence across multiple platforms. As a Travel Agent with Wondermakers Travel, I design and execute tailored campaigns that boost client retention, enhance service quality, and streamline booking processes. With expertise in Facebook, Instagram, TikTok, Threads, LinkedIn, and X, I create engaging, on-brand content while leveraging analytics to refine strategies and maximize conversions. My background includes hands-on experience in copywriting, brand voice development, campaign management, and cross-platform content strategy. Skilled in tools such as Canva, Meta Business Suite, and ChatGPT, I consistently deliver creative solutions that align with business goals and resonate with target audiences. I bring a collaborative spirit from years of cross-functional teamwork—partnering with designers, copywriters, and client teams—to ensure cohesive, impactful marketing initiatives. In addition to content creation, I excel in analytics and optimization, using feedback and data insights to improve conversion rates and campaign performance. My career reflects a strong ability to balance creativity with strategy, from building trust and community engagement online to analyzing trends and implementing scalable marketing systems. Self-motivated, organized, and results-driven, I am eager to bring my skills to Twine to help creators and businesses thrive in today’s AI-driven, freelance-first world.

Samantha Kriger

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I am a dynamic digital marketing and social media professional with proven experience driving engagement and optimizing online presence across multiple platforms. As a Travel Agent with Wondermakers Travel, I design and execute tailored campaigns that boost client retention, enhance service quality, and streamline booking processes. With expertise in Facebook, Instagram, TikTok, Threads, LinkedIn, and X, I create engaging, on-brand content while leveraging analytics to refine strategies and maximize conversions. My background includes hands-on experience in copywriting, brand voice development, campaign management, and cross-platform content strategy. Skilled in tools such as Canva, Meta Business Suite, and ChatGPT, I consistently deliver creative solutions that align with business goals and resonate with target audiences. I bring a collaborative spirit from years of cross-functional teamwork—partnering with designers, copywriters, and client teams—to ensure cohesive, impactful marketing initiatives. In addition to content creation, I excel in analytics and optimization, using feedback and data insights to improve conversion rates and campaign performance. My career reflects a strong ability to balance creativity with strategy, from building trust and community engagement online to analyzing trends and implementing scalable marketing systems. Self-motivated, organized, and results-driven, I am eager to bring my skills to Twine to help creators and businesses thrive in today’s AI-driven, freelance-first world.…I am a dynamic digital marketing and social media professional with proven experience driving engagement and optimizing online presence across multiple platforms. As a Travel Agent with Wondermakers Travel, I design and execute tailored campaigns that boost client retention, enhance service quality, and streamline booking processes. With expertise in Facebook, Instagram, TikTok, Threads, LinkedIn, and X, I create engaging, on-brand content while leveraging analytics to refine strategies and maximize conversions. My background includes hands-on experience in copywriting, brand voice development, campaign management, and cross-platform content strategy. Skilled in tools such as Canva, Meta Business Suite, and ChatGPT, I consistently deliver creative solutions that align with business goals and resonate with target audiences. I bring a collaborative spirit from years of cross-functional teamwork—partnering with designers, copywriters, and client teams—to ensure cohesive, impactful marketing initiatives. In addition to content creation, I excel in analytics and optimization, using feedback and data insights to improve conversion rates and campaign performance. My career reflects a strong ability to balance creativity with strategy, from building trust and community engagement online to analyzing trends and implementing scalable marketing systems. Self-motivated, organized, and results-driven, I am eager to bring my skills to Twine to help creators and businesses thrive in today’s AI-driven, freelance-first world.

Available to hire

I am a dynamic digital marketing and social media professional with proven experience driving engagement and optimizing online presence across multiple platforms. As a Travel Agent with Wondermakers Travel, I design and execute tailored campaigns that boost client retention, enhance service quality, and streamline booking processes. With expertise in Facebook, Instagram, TikTok, Threads, LinkedIn, and X, I create engaging, on-brand content while leveraging analytics to refine strategies and maximize conversions.

My background includes hands-on experience in copywriting, brand voice development, campaign management, and cross-platform content strategy. Skilled in tools such as Canva, Meta Business Suite, and ChatGPT, I consistently deliver creative solutions that align with business goals and resonate with target audiences. I bring a collaborative spirit from years of cross-functional teamwork—partnering with designers, copywriters, and client teams—to ensure cohesive, impactful marketing initiatives.

In addition to content creation, I excel in analytics and optimization, using feedback and data insights to improve conversion rates and campaign performance. My career reflects a strong ability to balance creativity with strategy, from building trust and community engagement online to analyzing trends and implementing scalable marketing systems.

Self-motivated, organized, and results-driven, I am eager to bring my skills to Twine to help creators and businesses thrive in today’s AI-driven, freelance-first world.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Travel Agent at Wondermakers Travel

January 1, 2024 - Present

Designs custom travel plans, negotiates vendor rates, implements digital systems to cut booking time, analyzes feedback to refine services, and coordinates group travel to ensure smooth logistics and memorable experiences.

Customer Service Agent at Liberty Mutual

December 1, 2020 - September 27, 2025

Served as primary point of contact for employers regarding workers’ compensation claims and policies; responded to inquiries regarding procedures and required documentation; provided information on timelines and next steps; maintained confidentiality and clear communication.

Legal Assistant at GEICO

December 1, 2019 - September 27, 2025

Scheduled Examination Under Oaths (EUOs) for the Orlando legal team across multiple counties; reviewed and organized large volumes of legal documents; provided day-to-day administrative support for attorneys and paralegals.

Commercial Service Insurance Agent at GEICO

January 1, 2019 - September 27, 2025

Created training materials to enhance onboarding efficiency and team performance; tailored insurance solutions to increase customer satisfaction and retention; introduced a real-time feedback system; collaborated with underwriting to streamline policy approvals; analyzed claims data to develop risk management strategies.

Loss Prevention Officer at Marriott Grande Vista

January 1, 2017 - September 27, 2025

Reduced theft by 18% with improved security protocols; enhanced guest satisfaction through safety measures; trained staff in loss prevention; collaborated with law enforcement to address crime trends; provided management with detailed breach reports.

Guest Service Agent at Marriott Grande Vista

January 1, 2014 - September 27, 2025

Managed guest check-ins, reducing wait times and enhancing satisfaction; resolved guest concerns promptly; collaborated with teams to streamline operations; optimized room allocation using booking software.

Administrative Assistant at Kriger Consulting

January 1, 2009 - September 27, 2025

Provided administrative support, fostering collaboration and enhancing team morale; streamlined document processes, reducing retrieval times and improving workflow; optimized inventory management, resulting in cost savings and reduced waste.

Travel Agent at Wondermakers Travel, Orlando

January 1, 2024 - Present

Designs custom travel plans to boost client retention and satisfaction; negotiates vendor rates to improve profitability and service quality; implements digital systems to cut booking time and increase efficiency; analyzes feedback to refine services; coordinates group travel ensuring smooth logistics and memorable experiences.

Customer Service Agent at Liberty Mutual, Orlando, FL

December 1, 2020 - September 27, 2025

Served as the primary point of contact for employers regarding workers’ compensation claims and policies; responded to inquiries about procedures, forms, and required documentation; provided information on timelines and general policy guidelines without claim determinations; directed employers to appropriate departments; maintained professionalism and confidentiality while ensuring clear communication.

Legal Assistant at GEICO, Orlando

December 1, 2019 - September 27, 2025

Scheduled examinations (EUOs) for the Orlando GEICO legal team across multiple counties; reviewed and organized large volumes of legal documents for accuracy; provided day-to-day administrative support for attorneys and paralegals; supported high-volume clerical tasks.

Commercial Service Insurance Agent at GEICO, Orlando

January 1, 2019 - September 27, 2025

Created training materials to enhance onboarding efficiency and team performance; tailored insurance solutions increasing customer satisfaction; introduced a feedback system for real-time service adjustments; collaborated with underwriting to streamline policy approvals; analyzed claims data to develop risk management strategies.

Loss Prevention Officer at Marriott Grande Vista, Orlando

January 1, 2017 - September 27, 2025

Reduced theft by 18% through improved security protocols; enhanced guest satisfaction through safety measures; trained staff in loss prevention; collaborated with law enforcement to address crime trends; provided management with detailed breach reports.

Guest Service Agent at Marriott Grande Vista, Orlando

January 1, 2014 - September 27, 2025

Managed guest check-ins, reducing wait times and enhancing satisfaction; resolved guest concerns promptly, boosting service ratings; collaborated with teams to streamline operations; optimized room allocation using booking software to improve guest experience.

Administrative Assistant at Kriger Consulting, Burlington

January 1, 2009 - September 27, 2025

Travel Agent at Wondermakers Travel

January 1, 2024 - Present

Designs custom travel plans, enhancing client retention and satisfaction; Negotiates vendor rates, boosting profitability and service quality; Implements digital systems, cutting booking time and improving efficiency; Analyzes feedback, refining services and increasing client satisfaction; Coordinates group travel, ensuring smooth logistics and memorable experiences

Customer Service Agent at Liberty Mutual

December 1, 2020 - September 27, 2025

Served as primary point of contact for employers regarding workers’ compensation claims and policies; Responded to employer inquiries regarding workers’ compensation procedures, forms, and required documentation; Provided information on timelines, next steps, and general policy guidelines without giving claim determination; Directed employers to the appropriate department or specialist for claims-related questions; Maintained professionalism and confidentiality while ensuring employers received clear and consistent communication

Legal Assistant at GEICO

December 1, 2019 - September 27, 2025

Scheduled all Examination Under Oaths (EUOs) for the Orlando GEICO legal team, managing all EUO scheduling for over 4 counties; Reviewed and organized large volumes of legal documents for accuracy and completeness; Handled day-to-day administrative support for attorneys and paralegals; Supported attorneys with high-volume administrative and clerical tasks

Commercial Service Insurance Agent at GEICO

January 1, 2019 - September 27, 2025

Created training materials enhancing onboarding efficiency and team performance; Tailored insurance solutions increasing customer satisfaction and retention; Introduced feedback system for real-time service adjustments, boosting client trust; Collaborated with underwriting to streamline policy approvals, enhancing client experience; Analyzed claims data to develop risk management strategies, reducing claim cost

Loss Prevention Officer at Marriott Grande Vista

January 1, 2017 - September 27, 2025

Reduced theft by 18% with improved security protocols; Enhanced guest satisfaction through safety measures; Trained staff in loss prevention, boosting vigilance; Collaborated with law enforcement to address crime trends; Provided management with detailed breach reports

Guest Service Agent at Marriott Grande Vista

January 1, 2014 - September 27, 2025

Managed guest check-ins, reducing wait times and enhancing satisfaction; Resolved guest concerns promptly, boosting service ratings; Collaborated with teams to streamline operations, improving efficiency; Optimized room allocation using booking software, enhancing guest experience

Administrative Assistant at Kriger Consulting

January 1, 2009 - September 27, 2025

Provided administrative support, fostering collaboration and enhancing team morale; Streamlined document processes, reducing retrieval times and improving workflow; Optimized inventory management, resulting in cost savings and reduced waste

Customer Service Agent at Liberty Mutual

December 1, 2020 - September 27, 2025

Served as primary point of contact for employers regarding workers’ compensation claims and policies; answered inquiries about procedures and documentation; provided timelines and next steps without claim determinations; maintained professional communication and confidentiality.

Legal Assistant at GEICO

December 1, 2019 - September 27, 2025

Scheduled EUOs for the Orlando legal team; reviewed and organized large volumes of legal documents; provided day-to-day administrative support for attorneys and paralegals; supported high-volume clerical tasks.

Commercial Service Insurance Agent at GEICO

January 1, 2019 - September 27, 2025

Created training materials to improve onboarding efficiency; tailored insurance solutions to increase satisfaction and retention; introduced a real-time feedback system; collaborated with underwriting to streamline policy approvals; analyzed claims data to inform risk management.

Loss Prevention Officer at Marriott Grande Vista

January 1, 2017 - September 27, 2025

Reduced theft by 18% through improved security protocols; enhanced guest safety; trained staff in loss prevention; collaborated with law enforcement on trends; produced breach reports for management.

Guest Service Agent at Marriott Grande Vista

January 1, 2014 - September 27, 2025

Managed guest check-ins, reduced wait times, and resolved concerns to improve service ratings; worked cross-functionally to streamline operations; optimized room allocation through booking software.

Administrative Assistant at Kriger Consulting

December 31, 2008 - September 26, 2025

Provided administrative support, streamlined document processes, improved workflow, and optimized inventory management to achieve cost savings and reduced waste.