Hello! I am a hospitality professional with a passion for delivering exceptional service across borders. I bring multilingual communication, client relations, and marketing know-how to luxury environments, and I excel at leading teams, solving problems quickly, and building lasting guest relationships. In my past roles, I spearheaded Chinese marketing efforts, provided real-time translation, and coordinated high-profile events, earning recognition as Best Employee of the Month. I am now seeking opportunities in Switzerland or internationally where I can combine hospitality, marketing, and cross-cultural communication to drive memorable experiences.

Krisha KC

Hello! I am a hospitality professional with a passion for delivering exceptional service across borders. I bring multilingual communication, client relations, and marketing know-how to luxury environments, and I excel at leading teams, solving problems quickly, and building lasting guest relationships. In my past roles, I spearheaded Chinese marketing efforts, provided real-time translation, and coordinated high-profile events, earning recognition as Best Employee of the Month. I am now seeking opportunities in Switzerland or internationally where I can combine hospitality, marketing, and cross-cultural communication to drive memorable experiences.

Available to hire

Hello! I am a hospitality professional with a passion for delivering exceptional service across borders. I bring multilingual communication, client relations, and marketing know-how to luxury environments, and I excel at leading teams, solving problems quickly, and building lasting guest relationships.

In my past roles, I spearheaded Chinese marketing efforts, provided real-time translation, and coordinated high-profile events, earning recognition as Best Employee of the Month. I am now seeking opportunities in Switzerland or internationally where I can combine hospitality, marketing, and cross-cultural communication to drive memorable experiences.

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Experience Level

Expert
Intermediate

Language

English
Fluent
Nepali
Fluent
Chinese
Fluent
Hindi
Fluent
French
Beginner

Work Experience

Chinese Host Translator & Marketing Associate at The Millionaire's Club & Casino
October 1, 2019 - October 1, 2019
Spearheaded all Chinese marketing efforts, increasing engagement among international clientele. Provided seamless, real-time translation (Chinese/English) for multiple departments. Cultivated and maintained strong relationships with high-value Chinese guests, significantly enhancing guest retention. Recognized with the Best Employee of the Month award in April 2019.
Special Project Head at MIND
September 30, 2018 - September 30, 2018
Managed and executed new organizational projects and events, delivering three major events during tenure. Coordinated cross-functional teams and external vendors to meet milestones on time and within budget.
Foreign Guests Relations Officer (Internship) at The Ritz-Carlton, Sanya
December 31, 2016 - December 31, 2016
Guardian Angel for VIP guests; proactively managed all requests and complex complaints from check-in to check-out. Executed in-room check-ins for foreign VIPs using Opera, delivering highly personalized and efficient service. Collaborated with Front Office and Guest Services to ensure a 100% personalized service experience. Achieved a 100% score on the Fitness Centre BSA audit and earned multiple recognitions (Gallup Superstar 10 times; Five-Star Best Trainee Quarter 2 Award).

Education

Higher Diploma in Tourism and Hospitality Management at International School of Tourism and Hotel Management
January 11, 2030 - January 1, 2017
Higher Secondary Management Studies at Golden Gate Higher Secondary School
January 11, 2030 - January 1, 2012
High School at St. Joseph's Secondary School
January 11, 2030 - January 1, 2010

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Professional Services, Media & Entertainment