I am a delivery-focused technical leader and Microsoft Dynamics CRM certified professional with over 11 years of experience in MS Dynamics CRM implementation. My expertise lies in driving enterprise CRM programs, managing multidisciplinary teams, and ensuring high-quality, on-time delivery across global clients. I am currently pursuing a postgraduate program in Artificial Intelligence and Machine Learning at the University of Texas at Austin's McCombs School of Business.…

Krishna Bhanushali

I am a delivery-focused technical leader and Microsoft Dynamics CRM certified professional with over 11 years of experience in MS Dynamics CRM implementation. My expertise lies in driving enterprise CRM programs, managing multidisciplinary teams, and ensuring high-quality, on-time delivery across global clients. I am currently pursuing a postgraduate program in Artificial Intelligence and Machine Learning at the University of Texas at Austin's McCombs School of Business.…

Available to hire

I am a delivery-focused technical leader and Microsoft Dynamics CRM certified professional with over 11 years of experience in MS Dynamics CRM implementation. My expertise lies in driving enterprise CRM programs, managing multidisciplinary teams, and ensuring high-quality, on-time delivery across global clients. I am currently pursuing a postgraduate program in Artificial Intelligence and Machine Learning at the University of Texas at Austin’s McCombs School of Business.

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Skills

Experience Level

SQL
Expert
C#
Expert

Language

English
Advanced
Hindi
Advanced
Marathi (Marāṭhī)
Advanced
Gujarati
Intermediate

Work Experience

Lead Development at Standard Chartered Bank (Singapore) via DAPL Services Ltd
September 1, 2024 - Present
Leading the development of Dynamics CRM sales module to enhance user engagement for fundraising, mergers, and client interactions.
Lead Development at Standard Chartered Bank (Singapore) via Optimum Solutions
July 1, 2023 - January 31, 2025
Decommissioning older Java-based systems and migrating to Dynamics CRM to improve client relationship management.
Senior Specialist at L&T Infotech (India)
October 1, 2021 - June 30, 2023
Contributing to CRM implementations and custom configurations for various projects.
IT Analyst at Tata Consultancy Services (India)
March 1, 2019 - September 30, 2021
Supporting IT projects focused on customer engagement and service management.
Dynamics 365 Developer at CloudFront Technology (India)
June 1, 2015 - January 31, 2019
Developed custom applications to support various HR functionalities using Microsoft Dynamics CRM.

Education

Post Graduate Program in Artificial Intelligence and Machine Learning at University of Texas at Austin's McCombs School of Business
January 1, 2023 - April 12, 2026
Bachelor's Degree in Engineering - Information Technology at University of Mumbai
January 1, 2011 - January 1, 2015

Qualifications

Microsoft Power Platform Fundamentals
January 11, 2030 - April 12, 2026
Microsoft Azure Fundamentals
January 11, 2030 - April 12, 2026
Microsoft Certified: MCSA: Dynamics 365
January 11, 2030 - April 12, 2026
Microsoft Certified: MCSE: Business Applications
January 11, 2030 - April 12, 2026

Industry Experience

Financial Services, Healthcare, Manufacturing, Professional Services

Skills

Experience Level

SQL
Expert
C#
Expert

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