Adaptive and motivated leader with a passion for people and growth. My career began in beauty and wellness, where I advanced from administrator to manager by fostering collaboration, driving operational success, and delivering exceptional client care. With international experience and a natural curiosity for learning, I bring energy and commitment to every challenge. Direct and coordinate day-to-day business operations to ensure efficiency and compliance. Oversee recruitment, onboarding, training, and performance management of staff. Manage stakeholder and client relationships while resolving operational challenges. Control procurement, scheduling, and reporting to support strategic business objectives. Coordinate and promote events to drive engagement and enhance customer experience. Deliver high-quality service while leveraging strong product knowledge and attention to detail. Oversee cash handling, register reconciliation, and end-of-day closing procedures with accountability. Supervised and supported staff, fostering teamwork and ensuring operational efficiency.

Kristin Frayne

Adaptive and motivated leader with a passion for people and growth. My career began in beauty and wellness, where I advanced from administrator to manager by fostering collaboration, driving operational success, and delivering exceptional client care. With international experience and a natural curiosity for learning, I bring energy and commitment to every challenge. Direct and coordinate day-to-day business operations to ensure efficiency and compliance. Oversee recruitment, onboarding, training, and performance management of staff. Manage stakeholder and client relationships while resolving operational challenges. Control procurement, scheduling, and reporting to support strategic business objectives. Coordinate and promote events to drive engagement and enhance customer experience. Deliver high-quality service while leveraging strong product knowledge and attention to detail. Oversee cash handling, register reconciliation, and end-of-day closing procedures with accountability. Supervised and supported staff, fostering teamwork and ensuring operational efficiency.

Available to hire

Adaptive and motivated leader with a passion for people and growth. My career began in beauty and wellness, where I advanced from administrator to manager by fostering collaboration, driving operational success, and delivering exceptional client care.

With international experience and a natural curiosity for learning, I bring energy and commitment to every challenge. Direct and coordinate day-to-day business operations to ensure efficiency and compliance. Oversee recruitment, onboarding, training, and performance management of staff. Manage stakeholder and client relationships while resolving operational challenges. Control procurement, scheduling, and reporting to support strategic business objectives. Coordinate and promote events to drive engagement and enhance customer experience. Deliver high-quality service while leveraging strong product knowledge and attention to detail. Oversee cash handling, register reconciliation, and end-of-day closing procedures with accountability. Supervised and supported staff, fostering teamwork and ensuring operational efficiency.

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Language

English
Fluent
Portuguese
Beginner
Afrikaans
Beginner

Work Experience

Manager at Skincare Clinic (name not specified)
January 1, 2024 - Present
Oversee all aspects of daily operations—including recruitment, onboarding, training, scheduling, procurement, stock take and brand partnerships. Lead a motivated team of therapists and administrators, focusing on their development while fostering a supportive, collaborative workplace.
Manager Bartender at The Face-Only
January 1, 2024 - Present
Overseeing operations in hospitality; managed recruitment, onboarding, training, and performance management; procurement, scheduling and reporting to support strategic business objectives; coordinated events to drive engagement and enhance customer experience; ensured cash handling, end-of-day closings, and accountability. Supervised and supported staff to promote teamwork and operational efficiency.

Education

Bachelor of Arts; Major: Psychology and Philosophy; Minor: Sociology at Stellenbosch University
January 1, 2014 - December 31, 2018
Bachelor of Arts at Stellenbosch University
January 1, 2014 - January 1, 2018
Honours (post-graduate degree) at FEDISA Fashion School
January 1, 2022 - February 6, 2026
TEFL Certification (120 hours) at TEFL Certification Program
January 1, 2026 - February 6, 2026

Qualifications

Honours degree in Fashion and Trend Research
January 1, 2019 - December 31, 2021
TEFL Certification
January 11, 2030 - February 6, 2026
TEFL Certification
January 1, 2026 - February 6, 2026

Industry Experience

Healthcare, Professional Services, Retail, Consumer Goods, Media & Entertainment, Education, Travel & Hospitality