Available to hire
Hi, I’m Kristina Romenskaya, a bilingual product designer and data annotator with a background in UX design, product management, and customer-focused support. I’m currently contributing to AI data labeling projects at Primepoint Lab in the San Francisco Bay Area and shaping UX solutions for medical devices and enterprise software as a contract designer.
I enjoy turning complex requirements into intuitive interfaces, precise documentation, and clear backlogs. I thrive in cross-functional teams, value user research and testing, and aim to deliver practical improvements that align with business goals and user needs.
Language
English
Fluent
Russian
Fluent
Japanese
Advanced
Work Experience
Data Annotator (contractor, part-time) at Primepoint Lab Inc. (AI for construction)
May 1, 2025 - PresentAnnotated elements on construction blueprints for AI model training. Ensured accuracy and consistency in labeling architectural and structural components. Collaborated with the team to refine annotation guidelines and improve data quality.
UX Design (contractor, part-time) at LEADOPT Inc. (Medical device)
May 1, 2024 - April 1, 2025Developed comprehensive user flows and designed the user interface for the OCTICA system. Managed and prioritized the backlog in Jira, created detailed developer documentation and instructional materials, and prepared development tickets. Designed a new website for LEADOPTIK and created product packaging graphics, plus drafted IFU documents in collaboration with the team.
Associate Product Manager – full time at Omni:R (HR Software)
October 1, 2021 - May 1, 2022Spearheaded feature delivery in a startup Agile/Scrum environment for a B2B SaaS platform. Conducted competitive and market research, produced wireframes and user stories, and collaborated with designers and developers to ensure smooth implementation. Created developer documentation, backlogs, and test scenarios; tracked quality and alignment with requirements; produced Jira tickets and contributed to QA.
Product Support Specialist (Tier 1/2) – contract at Meta
September 1, 2019 - June 1, 2021Managed and resolved support tickets (T1/T2) for Japanese and English speakers; escalated to engineers as needed, guided API integrations and identity provider issues, and trained T1 agents. Maintained service continuity and quality, tracked with SLAs, and contributed to pilot reseller support initiatives.
Product Support Training Specialist (promotion) – contract at Meta
December 1, 2017 - October 1, 2018Led onboarding and training for new hires, delivering sessions online and in-person, refining materials to reflect product updates, and achieving substantial quality improvements.
Client Solutions Analyst (Japanese and English) – contract at Meta
March 1, 2016 - December 1, 2017Provided support for advertisements on Facebook and Instagram, managed a diverse set of advertiser tickets, performed in-depth product troubleshooting, and used Salesforce to manage advertiser data.
Customer Service Representative (Russian and English) – full time at Booking.com
June 1, 2014 - November 1, 2015Provided exceptional customer service to travellers and partners via phone and email, addressed inquiries and changes, and collaborated with internal teams to resolve complex cases.
Education
Bachelor's degree in Socio-Cultural Services and Education at University of Tourism and Service
January 1, 2006 - January 1, 2011Qualifications
Product Management Professional Certificate (Bootcamp)
October 1, 2023 - March 1, 2024UX Design Immersive Professional Certificate (Bootcamp)
June 1, 2021 - August 1, 2021Industry Experience
Software & Internet, Healthcare, Education, Professional Services, Manufacturing, Media & Entertainment
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