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I am a graduated in international business and marketing gen-z, with some affiliate marketing experience behind her back (1.5years). I am looking to use my creativity into a source of income.…

Kristiyana Markova

Marketing Strategist, Growth Marketer, Product Marketer, +2

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I am a graduated in international business and marketing gen-z, with some affiliate marketing experience behind her back (1.5years). I am looking to use my creativity into a source of income.…

Available to hire

I am a graduated in international business and marketing gen-z, with some affiliate marketing experience behind her back (1.5years). I am looking to use my creativity into a source of income.

Skills

Leadership

Microsoft Excel

Experience Level

Leadership

Expert

Microsoft Excel

Expert

Language

Bulgarian

Fluent

English

Fluent

Spanish; Castilian

Intermediate

Work Experience

Account Manager at Ads and More

January 1, 2024 - Present

Account management and client liaison in a remote setup, overseeing campaigns, coordinating with partners, tracking performance, and delivering timely reports. Built strong client relationships, provided strategic guidance, and ensured campaign success.

Customer Success Specialist at Pontica Solutions

January 1, 2022 - December 31, 2022

Oversee customer success initiatives, campaign optimization, and client communications; supported onboarding, tracked KPIs, and delivered strategic feedback to improve performance.

Customer Service Representative at Sitel

January 1, 2020 - December 31, 2021

Managed customer inquiries via phone, chat, and email; provided timely support, troubleshooting, and ensured a positive customer experience; maintained accurate records and followed processes to resolve cases efficiently.