Kristy Valdemar

Oversee vendor relationships and a monthly budget to maintain throughput of 1,000+ vehicles while meeting regional cost targets. Monitor vehicle dwell time across wholesale and recon inventory to keep cars under a 3-day threshold, supporting North region performance. Organize dealership appointments and vehicle scheduling to control intake/returns and ensure vehicles are ready for customers on time. Built the site’s first 1-on-1 program and performance evaluation process from scratch, and designed onboarding/orientation that became the location standard. Supervise 30+ associates across scheduling, cross-training, coaching, and morale, including team events and recognition programs.

Managed end-to-end client website build within defined scope, creating timelines and driving deliverables to completion. Led a 5-person cross-functional team spanning cybersecurity and web development, keeping workstreams on schedule and within budget. Acted as single point of contact between client and project team by translating requirements into actionable plans and maintaining clear communication throughout.

Oversaw daily operations for a multi-service organization supporting 200+ students and families. Served as primary point of contact for visitors, families, and leadership, setting the tone for interactions. Supervised staff across departments, resolving competing priorities and maintaining continuity. Implemented process improvements that increased team efficiency and enhanced the day-to-day experience for staff and families.