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I am Kritika Shrestha, a Business Information Systems graduate with strengths in data analysis, business process improvement, and digital marketing communication. I support operations, interpret user and business insights, and use digital tools to enhance decision-making and engagement. I am known for clear communication, problem-solving, and translating data into practical, audience-focused actions. I am seeking a role that integrates business analysis and marketing to contribute to system optimization, digital growth, and informed strategy.…I am Kritika Shrestha, a Business Information Systems graduate with strengths in data analysis, business process improvement, and digital marketing communication. I support operations, interpret user and business insights, and use digital tools to enhance decision-making and engagement. I am known for clear communication, problem-solving, and translating data into practical, audience-focused actions. I am seeking a role that integrates business analysis and marketing to contribute to system optimization, digital growth, and informed strategy.

Kritika Shrestha

UX Designer, Brand Designer, Graphic Designer, +2

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I am Kritika Shrestha, a Business Information Systems graduate with strengths in data analysis, business process improvement, and digital marketing communication. I support operations, interpret user and business insights, and use digital tools to enhance decision-making and engagement. I am known for clear communication, problem-solving, and translating data into practical, audience-focused actions. I am seeking a role that integrates business analysis and marketing to contribute to system optimization, digital growth, and informed strategy.…I am Kritika Shrestha, a Business Information Systems graduate with strengths in data analysis, business process improvement, and digital marketing communication. I support operations, interpret user and business insights, and use digital tools to enhance decision-making and engagement. I am known for clear communication, problem-solving, and translating data into practical, audience-focused actions. I am seeking a role that integrates business analysis and marketing to contribute to system optimization, digital growth, and informed strategy.

Available to hire

I am Kritika Shrestha, a Business Information Systems graduate with strengths in data analysis, business process improvement, and digital marketing communication. I support operations, interpret user and business insights, and use digital tools to enhance decision-making and engagement.

I am known for clear communication, problem-solving, and translating data into practical, audience-focused actions. I am seeking a role that integrates business analysis and marketing to contribute to system optimization, digital growth, and informed strategy.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Marketing Communications Coordinator at Spazii

March 1, 2015 - Present

Designed, executed, and monitored targeted email campaigns using Brevo, leveraging automation and segmentation to engage the platform’s community. Tracked metrics such as open rates, click-through rates, and conversions to optimise campaigns. Produced engaging social media content and visuals to drive platform awareness and user engagement. Collected user insights and feedback, ensuring timely responses and maintaining high satisfaction. Automated repetitive marketing tasks and integrated workflows between CRM, email, and form submissions using Zapier. Analyzed campaign performance data to generate actionable insights and recommended improvements. Developed internal guides and templates to standardise procedures for email campaigns, social media content, and automation workflows. Collaborated with product, operations, and events teams to align communications with platform initiatives.

Administrative Assistant at St Vincent’s Care Services

February 1, 2022 - November 1, 2025

Managed resident meal records, schedules, and documentation ensuring accuracy and compliance. Coordinated stock control, inventory tracking, and ordering processes. Provided queries and administrative support to staff and residents, maintaining high levels of service. Contributed to process improvements by documenting procedures and streamlining daily workflows.

Student Tutor at Victoria University

January 1, 2023 - October 1, 2025

Provided one-on-one and group academic support, clarified course content, and organized tutorials and study materials. Maintained regular communication with students to address questions and encourage participation in collaborative learning activities via Zoom. Developed guides and resources to streamline tutoring sessions and support consistent teaching practices.