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Hi, I’m Kendra Carter, a Software Quality Assurance professional with over 10 years of experience across all phases of the Software Development Life Cycle. I excel in manual testing, functional and regression testing, end-to-end testing, user acceptance testing, and accessibility testing for web-based, client-server, and SOA applications. I thrive in collaborating with cross-functional teams to ensure the software meets both functional and technical business requirements. I am proficient with Agile, SCRUM, and Waterfall methodologies, and I routinely implement QA standards and processes, track defects, prepare detailed test plans, and generate actionable metrics. I enjoy turning complex requirements into testable scenarios and helping deliver high-quality software that users love.…Hi, I’m Kendra Carter, a Software Quality Assurance professional with over 10 years of experience across all phases of the Software Development Life Cycle. I excel in manual testing, functional and regression testing, end-to-end testing, user acceptance testing, and accessibility testing for web-based, client-server, and SOA applications. I thrive in collaborating with cross-functional teams to ensure the software meets both functional and technical business requirements. I am proficient with Agile, SCRUM, and Waterfall methodologies, and I routinely implement QA standards and processes, track defects, prepare detailed test plans, and generate actionable metrics. I enjoy turning complex requirements into testable scenarios and helping deliver high-quality software that users love.

Kendra Carter

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Hi, I’m Kendra Carter, a Software Quality Assurance professional with over 10 years of experience across all phases of the Software Development Life Cycle. I excel in manual testing, functional and regression testing, end-to-end testing, user acceptance testing, and accessibility testing for web-based, client-server, and SOA applications. I thrive in collaborating with cross-functional teams to ensure the software meets both functional and technical business requirements. I am proficient with Agile, SCRUM, and Waterfall methodologies, and I routinely implement QA standards and processes, track defects, prepare detailed test plans, and generate actionable metrics. I enjoy turning complex requirements into testable scenarios and helping deliver high-quality software that users love.…Hi, I’m Kendra Carter, a Software Quality Assurance professional with over 10 years of experience across all phases of the Software Development Life Cycle. I excel in manual testing, functional and regression testing, end-to-end testing, user acceptance testing, and accessibility testing for web-based, client-server, and SOA applications. I thrive in collaborating with cross-functional teams to ensure the software meets both functional and technical business requirements. I am proficient with Agile, SCRUM, and Waterfall methodologies, and I routinely implement QA standards and processes, track defects, prepare detailed test plans, and generate actionable metrics. I enjoy turning complex requirements into testable scenarios and helping deliver high-quality software that users love.

Available to hire

Hi, I’m Kendra Carter, a Software Quality Assurance professional with over 10 years of experience across all phases of the Software Development Life Cycle. I excel in manual testing, functional and regression testing, end-to-end testing, user acceptance testing, and accessibility testing for web-based, client-server, and SOA applications. I thrive in collaborating with cross-functional teams to ensure the software meets both functional and technical business requirements.

I am proficient with Agile, SCRUM, and Waterfall methodologies, and I routinely implement QA standards and processes, track defects, prepare detailed test plans, and generate actionable metrics. I enjoy turning complex requirements into testable scenarios and helping deliver high-quality software that users love.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Manual QA Analyst at Razor Talent / Booz Allen Hamilton

February 1, 2025 - April 1, 2026

Contributes to a long-term government contract for the Department of Veterans Affairs by executing comprehensive manual testing on web-based applications; collaborates with developers and stakeholders to interpret user stories, create test plans and test cases, and perform manual testing across the SDLC; conducts defect tracking in JIRA; validates functionality, performance, and accessibility (Section 508/WCAG); performs accessibility testing using assistive technologies such as JAWS; maintains test documentation and reporting for VA audits and QA metrics.

Sr. Software Quality Engineer at P2 Energy/IFS

July 1, 2023 - January 1, 2025

Created and executed detailed test cases from user stories; performed manual functional, regression, and UAT testing for BOLO and related applications; deployed code via PUTTY for functional/regression testing; created and executed automated regression tests; documented defects and testing results in Azure DevOps; participated in SCRUM ceremonies.

Sr. Quality Assurance Analyst at W Energy Software

February 1, 2021 - May 1, 2023

Responsible for software quality testing for an upstream and midstream ERP suite; created/updated test plans, authored/tested detailed cases and scenarios; conducted manual functional, regression, and UAT; tracked defects in Pivotal/JIRA; developed SQL queries to analyze test results; executed code deployments and configuration changes.

Software Quality Assurance Analyst at FILA-MAR ENERGY SERVICES

December 1, 2020 - February 1, 2021

Studied and documented software functionality; prepared test plans and test cases for TaliPay; performed manual functional and mobile testing on iOS and Android; logged defects in Monday.com; participated in weekly status meetings.

IT QA Analyst/ Implementation Specialist at MATTRESS FIRM

November 1, 2018 - April 1, 2020

Collaborated with cross-functional teams on requirements and solution design; prepared test plans and test cases; executed test scripts for Kronos Workforce Dimensions, BazaarVoice, and Demand Forecasting; logged defects in Azure DevOps, JIRA, TFS, and Open Project; participated in daily stand-ups and project status updates.

QA Analyst at RAPTOR TECHNOLOGIES

August 1, 2016 - August 1, 2018

Responsible for test planning and implementing QA processes based on FRS and quality standards; performed functional, negative, positive, mobile, regression, end-to-end, and UAT testing; baseline and regression testing for releases; tracked results in TFS; collaborated with project management and development teams to prioritize bug fixes and resolve issues.

QA Analyst Lead at CAPITAL ONE

July 1, 2007 - July 1, 2008

Led testing for SmartSwitch and Online Banking Rebranding; analyzed requirements, developed test plans and cases; performed functional, regression, and UAT testing; reported defects via Rational ClearQuest; produced testing results and status updates; participated in project meetings.

UAT Tester at SERVICE CORPORATION INTERNATIONAL

October 1, 2006 - June 1, 2007

Created and executed manual test cases for Functional and UAT testing; tested client-server applications; documented defects and reported to developers using Extraview; compiled defect reports and provided status updates.