Jana
Trilingual specialist with extensive experience in administration, process optimisation, and operations.
About
Trilingual specialist with extensive experience in administration, process optimisation, and operations. In my free time, I like to shoot videos for my personal Instagram accounts, and would like to take that to the next level as a UGC creator.
- 7 years' experience
- Joined October 2025
Languages
- EstonianFluent
- RussianFluent
- EnglishAdvanced
- Spanish; CastilianIntermediate
Industry experience
- Education
- Healthcare
- Professional Services
- Media & Entertainment
- Software & Internet
More experts in Tallinn, Estonia
Work experience· 4 roles
Lead operations for two locations; improved operational efficiency by 20% through process optimization and automation; reduced errors by streamlining workflows and eliminating unnecessary pipeline stages; liaison between doctors, sales, customer support, and management to ensure accurate information flow; managed office operations, supplies, mail distribution, and front desk support; assisted HR and management with documentation, staff communication, and event organization; oversaw office space, travel arrangements, and vendor relationships; prepared and processed medical contracts and government reports; implemented a digital contract management system, reducing manual errors and improving compliance; maintained systems, records, and training registrations.
Freelance mental health coaching; created Burnout Recovery Guide (June 2025).
Provided translations support (Russian–Estonian) for academic systems.
Education· 6
Certifications and awards
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