Available to hire
I am a creative designer and photographer with experience across UX/UI design, image editing, customer service, and administrative support. I combine strong visual design skills with technical tools to deliver polished, professional outputs for marketing, media, fashion, and personal branding.
I am focused on improving my professional capabilities and taking on responsibilities that reward smart work, commitment, and reliability. I’m also skilled in client support, data handling, and computer operations, ensuring smooth service delivery and positive customer experiences.
Skills
Experience Level
Expert
Expert
Expert
Expert
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Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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Intermediate
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Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Hausa
Advanced
Work Experience
Customer Service Representative & Photographer at STUDIO24 NIGERIA
January 1, 2024 - PresentManage end-to-end client relationships by leveraging HubSpot CRM to track booking journeys, streamline inquiries, and maintain high retention rates for over 200+ monthly clients. Respond to inbound service inquiries across omnichannel support platforms, providing prompt and accurate resolutions to ensure a premium customer experience. Maintain frictionless remote collaboration via SharePoint to organize and secure 1,000+ digital media assets for stakeholder review. Provide high-end visual asset retouching using Adobe Photoshop and Lightroom, ensuring 100% adherence to corporate brand standards and quality benchmarks.
Photographer / Image Retoucher at Studio 24 Nigeria
January 1, 2023 - January 1, 2024Manage photography assignments and post-production image retouching to ensure final images are visually compelling and professionally polished for marketing, media, fashion, publications, and personal branding. Provide customer support, resolve issues, and maintain a positive experience for clients. Support business growth through effective customer relationship management and improved satisfaction/retention.
UI/UX & Graphic Designer (Virtual Assistant / Freelance) at STONEBRIDGE DESIGN & PHOTOGRAPHY
January 1, 2023 - January 1, 2024Assisted as a remote virtual assistant by combining creative direction with technical UI/UX methodologies to build intuitive digital interfaces and user flows. Provided clean and readable visual layouts for digital content by optimizing typography and image placement for high-visibility marketing assets. Maintained brand consistency by engineering bespoke iconography and visual elements tailored to specific corporate client specifications. Collaborated via remote tools to deliver project milestones on time, achieving a 95% client satisfaction rating for freelance design deliverables.
Photographer / Graphic / UI-UX Designer (Stonebridge Design) at Stonebridge Design
January 1, 2018 - January 1, 2023Design custom illustrations, icons, and visuals for digital and print content. Organize visual elements (text and images) for aesthetics and readability. Enhance and alter images using Adobe Photoshop to align with overall design direction. Combine creativity with technical design and user experience skills.
Indoor/Outdoor Photographer & Image Editor at G-DIGITAL ARENA LTD (A DIVISION OF CYBERMUL NIG. LTD)
January 1, 2018 - January 1, 2023Responded to client scheduling needs and managed complex booking calendars to execute photography sessions under strict deadlines. Provided exceptional client service and post-production workflows, resulting in a 30% increase in repeat studio bookings. Maintained accurate records of client preferences and asset delivery dates to ensure consistent service quality. Assisted in the maintenance of studio equipment and digital storage systems to prevent operational downtime.
Office Assistant / Computer Operator at Living Faith Church, Mkp an ak Ibeno, LGA, AKS
January 1, 2016 - January 1, 2016Provide administrative and clerical support for church operations including typing, correspondence, filing, and record maintenance. Serve as receptionist by greeting visitors and handling phone calls/inquiries. Assist with event scheduling and coordination. Manage emails/newsletters/bulletins communication. Maintain membership databases and track attendance/donations. Support bookkeeping tasks such as petty cash tracking and expenses monitoring. Order and manage office supplies and equipment inventory. Assist in coordinating volunteers and supporting church programs.
Computer Operator at Cyber Sam Systems
January 1, 2010 - January 1, 2012Monitor and manage computer systems to ensure smooth operation. Perform regular backups of critical data, help secure data, and restore lost data when necessary. Assist with installation, configuration, and updating of computer systems and software, and support hardware maintenance and repairs.
Virtual Support & Office Assistant at LIVING FAITH CHURCH, MKPANAK
January 1, 2010 - January 1, 2012Managed administrative operations including email management, digital filing, and high-accuracy data entry for membership records. Maintained master calendars and booking logs to coordinate logistics for large-scale events and daily operational workflows. Provided weekly operational reports based on contribution databases, ensuring 100% data integrity for financial and administrative logs. Assisted as the primary remote touchpoint for inbound phone calls and communications, screening inquiries for executive leadership.
Indoor/Outdoor Photographer / Image Editor at G-Digital Arena Ltd (Division of Cybermul Nigeria Ltd)
January 1, 2009 - January 1, 2010Capture and enhance indoor/outdoor images and complete post-production edits to meet different purposes and visual standards. Apply photography skills alongside editing techniques to produce quality images for organizational use.
Computer Operator & Systems Support at CYBER SAM SYSTEMS
January 1, 2009 - January 1, 2010Maintained network system health through routine data backups and recovery protocols, demonstrating high computer proficiency. Provided tier-1 technical support by configuring software packages and troubleshooting hardware defects for remote users. Assisted in the installation of critical system updates to ensure secure data entry and processing environment. Responded to user technical issues promptly, maintaining a high standard of system availability and performance.
Education
National Diploma (ND) at AKWA IBOM STATE POLYTECHNIC, IKOT OSURUA
January 11, 2030 - January 1, 2016West African Senior School Certificate (WAEC) at COMPREHENSIVE SECONDARY SCHOOL, ABAK
January 11, 2030 - January 1, 2008First School Leaving Certificate (FSLC) at CARDINAL EKANEM NURSERY/PRIMARY SCHOOL, ABAK
January 11, 2030 - January 1, 2002National Diploma (ND) at AKWA IBOM STATE POLYTECHNIC, IKOT OSURUA
January 11, 2030 - January 1, 2016West African Senior School Certificate (WAEC) at COMPREHENSIVE SECONDARY SCHOOL, ABAK
January 11, 2030 - January 1, 2008First School Leaving Certificate (FSLC) at CARDINAL EKANEM NURSERY/PRIMARY SCHOOL, ABAK
January 11, 2030 - January 1, 2002ND at AKWA IBOM STATE POLYTECHNIC, IKOT OSURUA
January 11, 2030 - January 1, 2016West African Senior School Certificate (WAEC) at COMPREHENSIVE SECONDARY SCHOOL, ABAK
January 11, 2030 - January 1, 2008First School Leaving Certificate (FSLC) at CARDINAL EKANEM NURSERY/PRIMARY SCHOOL, ABAK
January 11, 2030 - January 1, 2002National Diploma at Akwa Ibom State Polytechnic, Ikot Osura, Ikot Ekpene, AKS
January 1, 2010 - January 1, 2012FSL C (Comprehensive Secondary School) at Wid ened Abak, AKS
January 1, 2009 - January 1, 2010Nurse/Pr i School (Cardinal/Primary) at Eka n em Nur/Pri School Abak, AKS
January 1, 2002 - January 1, 2008UI/UX Design Studio 24 at Start Innovation Hub, Uyo, AKS
January 1, 2023 - January 1, 2024Qualifications
Customer Service Excellence & CRM Architect - Professional Development Institute
January 1, 2023 - June 24, 2026UI/UX Design Certification - Start Innovation Hub, Uyo
January 1, 2023 - June 24, 2026Customer Service Excellence & CRM
January 1, 2023 - June 24, 2026UI/UX Design Certification
January 1, 2023 - June 24, 2026Customer Service Excellence & CRM Architect - Professional Development Institute
January 1, 2023 - June 24, 2026UI/UX Design Certification - Start Innovation Hub, Uyo
January 1, 2023 - June 24, 2026Industry Experience
Media & Entertainment, Travel & Hospitality, Professional Services, Education, Non-Profit Organization, Computers & Electronics
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Intermediate
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