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Hi, I’m Kusum Normoyle—a content designer and UX writer with a background spanning digital government, academia, and creative technology education. I lead content governance, UX content, and strategy initiatives across NSW Government portfolios, universities and public sector projects, delivering accessible, scalable solutions. Over the years I’ve developed self-service templates, writing guidelines and governance processes, while expanding knowledge production and improving collaboration across teams. I’m always happy to share more on request.…Hi, I’m Kusum Normoyle—a content designer and UX writer with a background spanning digital government, academia, and creative technology education. I lead content governance, UX content, and strategy initiatives across NSW Government portfolios, universities and public sector projects, delivering accessible, scalable solutions. Over the years I’ve developed self-service templates, writing guidelines and governance processes, while expanding knowledge production and improving collaboration across teams. I’m always happy to share more on request.

Kusum Normoyle

Content Designer, UX Writer, Content Producer, +2

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Hi, I’m Kusum Normoyle—a content designer and UX writer with a background spanning digital government, academia, and creative technology education. I lead content governance, UX content, and strategy initiatives across NSW Government portfolios, universities and public sector projects, delivering accessible, scalable solutions. Over the years I’ve developed self-service templates, writing guidelines and governance processes, while expanding knowledge production and improving collaboration across teams. I’m always happy to share more on request.…Hi, I’m Kusum Normoyle—a content designer and UX writer with a background spanning digital government, academia, and creative technology education. I lead content governance, UX content, and strategy initiatives across NSW Government portfolios, universities and public sector projects, delivering accessible, scalable solutions. Over the years I’ve developed self-service templates, writing guidelines and governance processes, while expanding knowledge production and improving collaboration across teams. I’m always happy to share more on request.

Available to hire

Sydney, Australia

Language

English

Fluent

Work Experience

Senior Content Designer at Government Technology Platforms, Digital NSW, NSW Government

March 1, 2024 - December 31, 2025

Led NSW Government content governance initiatives, developed self-service templates, writing guidelines and automated governance processes; centralized knowledge production; improved collaboration; led development of online transaction flows, content templates, and design critiques; supported UX designers to deliver high-impact public services.

Education Support Officer at TAFE NSW Ultimo – Music and Sound Production

April 1, 2021 - November 30, 2022

Provided education support for music and sound production; contributed to academic writing workshops; designed and delivered learning resources and tutorials; managed Moodle LMS and standardized assessment templates; supported communications and guest lectures.

Sessional Academic Lecturer at UNSW Art & Design; University of Sydney; University of Wollongong

January 1, 2014 - December 31, 2020

Developed and delivered lectures, tutorials and workshops for higher education students. Subjects included Graphic Design for the Web, Experiments in Video Art, Media Art Core Units, Sound Design, and Art History and Theory (Modernism).

Administrator and STEM Educator at Thinkspace, Museum of Applied Arts and Sciences

January 1, 2006 - December 31, 2013

Developed commercially successful science, technology, engineering and arts education programs; managed bookings, CMS, administration and a small team of educators.