I'm a freelancer who specializes in customer satisfaction my role as a Reservation Manager at Mango Mist Resort, I was responsible for overseeing guest reservations, ensuring accurate bookings, and managing room availability through reservation software. I coordinated closely with departments such as front desk and housekeeping to ensure rooms were ready and guest needs were met. Additionally, I handled customer inquiries, special requests, and resolved any booking issues to ensure a seamless experience. I managed group reservations and special events, tailored services to guests' needs, and ensured timely payment processing and accurate billing, contributing to both guest satisfaction and efficient resort operations. What makes me stand out is my ability to manage multiple aspects of reservation operations with precision and a strong focus on customer service. My attention to detail, particularly in handling bookings, coordinating across departments, and addressing special guest requests, demonstrates my commitment to ensuring a smooth and memorable experience for every guest. My proactive problem-solving skills, along with my ability to maintain calm under pressure, allow me to resolve issues quickly and effectively.…I'm a freelancer who specializes in customer satisfaction my role as a Reservation Manager at Mango Mist Resort, I was responsible for overseeing guest reservations, ensuring accurate bookings, and managing room availability through reservation software. I coordinated closely with departments such as front desk and housekeeping to ensure rooms were ready and guest needs were met. Additionally, I handled customer inquiries, special requests, and resolved any booking issues to ensure a seamless experience. I managed group reservations and special events, tailored services to guests' needs, and ensured timely payment processing and accurate billing, contributing to both guest satisfaction and efficient resort operations. What makes me stand out is my ability to manage multiple aspects of reservation operations with precision and a strong focus on customer service. My attention to detail, particularly in handling bookings, coordinating across departments, and addressing special guest requests, demonstrates my commitment to ensuring a smooth and memorable experience for every guest. My proactive problem-solving skills, along with my ability to maintain calm under pressure, allow me to resolve issues quickly and effectively.WWWW…