Hi, I’m Oussama Hamdani. I am a customer-support professional with a proven track record of delivering high-quality assistance across telecom and airline industries. I excel at helping customers via phone, email, chat, and face-to-face interactions, and I’m known for my calm, patient approach under pressure. I’m seeking a long-term Customer Support / Service Desk role with opportunities to grow, collaborate with technical teams, and contribute to ongoing service-quality improvements.

Oussama Hamdani

Hi, I’m Oussama Hamdani. I am a customer-support professional with a proven track record of delivering high-quality assistance across telecom and airline industries. I excel at helping customers via phone, email, chat, and face-to-face interactions, and I’m known for my calm, patient approach under pressure. I’m seeking a long-term Customer Support / Service Desk role with opportunities to grow, collaborate with technical teams, and contribute to ongoing service-quality improvements.

Available to hire

Hi, I’m Oussama Hamdani. I am a customer-support professional with a proven track record of delivering high-quality assistance across telecom and airline industries. I excel at helping customers via phone, email, chat, and face-to-face interactions, and I’m known for my calm, patient approach under pressure.

I’m seeking a long-term Customer Support / Service Desk role with opportunities to grow, collaborate with technical teams, and contribute to ongoing service-quality improvements.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate

Language

Arabic
Fluent
French
Fluent
English
Advanced

Work Experience

Add your work experience history here.

Education

Civil Engineering at Silesian University of Technology
October 1, 2025 - February 10, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Telecommunications, Software & Internet, Professional Services