Tanya Jenkins

Provide pre-launch QA testing for web and mobile applications, identify critical bugs before release; test real user flows to uncover functional and usability gaps; deliver clear, prioritized bug reports with actionable recommendations; partner with product, engineering, and release teams to improve release readiness and reduce risk.

Led a cross-functional QA organization (manual, automation, and production support); implemented hybrid QA methodology (Agile + Waterfall) to accelerate delivery; modernized automation by migrating to a Java/Spring + Playwright + Cucumber framework with GitHub CI; reduced manual regression hours by ~40%; enabled nightly production synthetic monitoring; established Release Management and Incident Management processes; improved deployment success and RCA/MTTR metrics.

Led QA integration for global billing and payment platforms supporting billions in monthly revenue across 50+ currencies and regions; oversaw regression, UAT, data validation, and conversion testing for large-scale financial system migrations; defined test plans, cases, and verification checklists; tracked and resolved defects; ensured data integrity via SQL validation and end-to-end testing; coordinated with product, finance, and external banking partners to validate ledgers and achieve UAT sign-off.