I am a customer-focused and empathetic professional with experience in sales, promotion, and client communication. I excel at handling inquiries, resolving issues, and building positive relationships with customers. I am passionate about teamwork and delivering outstanding service in every interaction. Through my roles at Nestlé Nespresso, JTI, and Enel, I have developed strong client relationships, demonstrated products, and supported marketing initiatives while pursuing a Bachelor's degree in Law in Craiova.

Gavrila Larisa-Valentina

I am a customer-focused and empathetic professional with experience in sales, promotion, and client communication. I excel at handling inquiries, resolving issues, and building positive relationships with customers. I am passionate about teamwork and delivering outstanding service in every interaction. Through my roles at Nestlé Nespresso, JTI, and Enel, I have developed strong client relationships, demonstrated products, and supported marketing initiatives while pursuing a Bachelor's degree in Law in Craiova.

Available to hire

I am a customer-focused and empathetic professional with experience in sales, promotion, and client communication. I excel at handling inquiries, resolving issues, and building positive relationships with customers.

I am passionate about teamwork and delivering outstanding service in every interaction. Through my roles at Nestlé Nespresso, JTI, and Enel, I have developed strong client relationships, demonstrated products, and supported marketing initiatives while pursuing a Bachelor’s degree in Law in Craiova.

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Experience Level

Intermediate
Intermediate
Intermediate
Intermediate

Language

Romanian, Moldavian, Moldovan
Fluent
English
Fluent
Spanish; Castilian
Intermediate
German
Beginner

Work Experience

Coffee Specialist (Sales & Customer Service) at Nestlé (Nespresso Department)
December 9, 2024 - September 19, 2025
Provided expert product demonstrations and recommendations to enhance customer experience; developed strong relationships with clients to encourage repeat business; supported marketing and promotional campaigns in-store.
Brand Ambassador (Field Promoter) at JTI (Japan Tobacco International)
April 1, 2021 - January 20, 2023
Promoted new product launches and encouraged trial and purchase; collected customer data and feedback to support marketing and sales decisions; ensured compliance with brand guidelines and legal requirements during interactions.
Field Sales Agent (Door-to-Door) at Enel
May 1, 2020 - November 1, 2020
Proactively approached potential customers, explaining the benefits of switching their energy provider; processed customer documentation and ensured data accuracy in CRM; worked independently to meet daily targets while maintaining a customer-focused approach.

Education

Bachelor’s degree at Faculty of Law
October 10, 2021 - September 10, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Consumer Goods, Energy & Utilities, Retail, Manufacturing, Professional Services

Experience Level

Intermediate
Intermediate
Intermediate
Intermediate

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