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I am a customer-focused and empathetic professional with experience in sales, promotion, and client communication. I excel at handling inquiries, resolving issues, and building positive relationships with customers. I am passionate about teamwork and delivering outstanding service in every interaction. Through my roles at Nestlé Nespresso, JTI, and Enel, I have developed strong client relationships, demonstrated products, and supported marketing initiatives while pursuing a Bachelor's degree in Law in Craiova.…I am a customer-focused and empathetic professional with experience in sales, promotion, and client communication. I excel at handling inquiries, resolving issues, and building positive relationships with customers. I am passionate about teamwork and delivering outstanding service in every interaction. Through my roles at Nestlé Nespresso, JTI, and Enel, I have developed strong client relationships, demonstrated products, and supported marketing initiatives while pursuing a Bachelor's degree in Law in Craiova.

Gavrila Larisa-Valentina

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I am a customer-focused and empathetic professional with experience in sales, promotion, and client communication. I excel at handling inquiries, resolving issues, and building positive relationships with customers. I am passionate about teamwork and delivering outstanding service in every interaction. Through my roles at Nestlé Nespresso, JTI, and Enel, I have developed strong client relationships, demonstrated products, and supported marketing initiatives while pursuing a Bachelor's degree in Law in Craiova.…I am a customer-focused and empathetic professional with experience in sales, promotion, and client communication. I excel at handling inquiries, resolving issues, and building positive relationships with customers. I am passionate about teamwork and delivering outstanding service in every interaction. Through my roles at Nestlé Nespresso, JTI, and Enel, I have developed strong client relationships, demonstrated products, and supported marketing initiatives while pursuing a Bachelor's degree in Law in Craiova.

Available to hire

I am a customer-focused and empathetic professional with experience in sales, promotion, and client communication. I excel at handling inquiries, resolving issues, and building positive relationships with customers.

I am passionate about teamwork and delivering outstanding service in every interaction. Through my roles at Nestlé Nespresso, JTI, and Enel, I have developed strong client relationships, demonstrated products, and supported marketing initiatives while pursuing a Bachelor’s degree in Law in Craiova.

Skills

Experience Level

Intermediate

Intermediate

Intermediate

Intermediate

Language

Romanian, Moldavian, Moldovan

Fluent

English

Fluent

Spanish; Castilian

Intermediate

German

Beginner

Work Experience

Coffee Specialist (Sales & Customer Service) at Nestlé (Nespresso Department)

December 9, 2024 - September 19, 2025

Provided expert product demonstrations and recommendations to enhance customer experience; developed strong relationships with clients to encourage repeat business; supported marketing and promotional campaigns in-store.

Brand Ambassador (Field Promoter) at JTI (Japan Tobacco International)

April 1, 2021 - January 20, 2023

Promoted new product launches and encouraged trial and purchase; collected customer data and feedback to support marketing and sales decisions; ensured compliance with brand guidelines and legal requirements during interactions.

Field Sales Agent (Door-to-Door) at Enel

May 1, 2020 - November 1, 2020

Proactively approached potential customers, explaining the benefits of switching their energy provider; processed customer documentation and ensured data accuracy in CRM; worked independently to meet daily targets while maintaining a customer-focused approach.