Detail-oriented and motivated professional with experience in software testing, team-work-driven environments, and fast-paced operations. Skilled in identifying issues, collaborating across teams, using digital tools, and maintaining high-quality standards under pressure. Adaptable and organized with strong communication, problem-solving, and time-management skills. Developed technical testing abilities, including documenting bugs/glitches and working across multiple game builds, while also supporting customer needs and service activities.

Elena Marin

Detail-oriented and motivated professional with experience in software testing, team-work-driven environments, and fast-paced operations. Skilled in identifying issues, collaborating across teams, using digital tools, and maintaining high-quality standards under pressure. Adaptable and organized with strong communication, problem-solving, and time-management skills. Developed technical testing abilities, including documenting bugs/glitches and working across multiple game builds, while also supporting customer needs and service activities.

Available to hire
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Work Experience

Customer Service Representative at Booking.com
March 1, 2026 - August 1, 2026
Provided clear and professional customer communication. Addressed customer needs with helpful and positive support, managed multiple interactions efficiently, and handled difficult situations calmly. Applied problem-solving and time-management practices to resolve concerns effectively.
Game Tester (Console/Platform testing) at Game/QA projects (portfolio context)
October 1, 2024 - June 1, 2025
Conducted platform-focused testing using tools and workflows suitable for console and PC environments. Validated gameplay behavior, features, and mechanics, and recorded findings with attention to detail. Supported reproduction and verification of issues with QA team members to help ensure a stable user experience.
Game Tester (PC) at Horeca School / Music / Multimedia (listed as skills/portfolio context)
October 1, 2022 - October 1, 2024
Identified and documented bugs, glitches, and gameplay issues across multiple game builds. Tested different game features, mechanics, and environments. Worked with various testing tools and internal programs, and navigated multiple gaming consoles and platforms. Collaborated with QA team members to reproduce and verify issues, supporting consistent quality throughout releases.

Education

High School Diploma (Mathematics and Informatics) at “Alexandru Ioan Cuza” Bucharest
January 1, 2021 - June 1, 2025

Qualifications

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Industry Experience

Gaming, Education, Travel & Hospitality, Retail

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