I'm Laura Raveggi, a curious and energetic professional with significant experience in management, admin, events, and face-to-face interaction. I'm highly organized, versatile, and always looking to improve both acquired and new skills. In my current role as Centre Manager at the Arthur Conan Doyle Centre in Edinburgh, I lead community activities, manage room hires, recruit and support staff, and ensure health and safety compliance. I've previously held roles including Assistant Manager at High Street Hostel and Customer Service Supervisor at Site L in Kingston. I excel at liaising with tenants, customers, and event organizers, coordinating with head offices and contractors, and delivering reliable financial reporting and customer service.

Laura Raveggi

I'm Laura Raveggi, a curious and energetic professional with significant experience in management, admin, events, and face-to-face interaction. I'm highly organized, versatile, and always looking to improve both acquired and new skills. In my current role as Centre Manager at the Arthur Conan Doyle Centre in Edinburgh, I lead community activities, manage room hires, recruit and support staff, and ensure health and safety compliance. I've previously held roles including Assistant Manager at High Street Hostel and Customer Service Supervisor at Site L in Kingston. I excel at liaising with tenants, customers, and event organizers, coordinating with head offices and contractors, and delivering reliable financial reporting and customer service.

Available to hire

I’m Laura Raveggi, a curious and energetic professional with significant experience in management, admin, events, and face-to-face interaction. I’m highly organized, versatile, and always looking to improve both acquired and new skills. In my current role as Centre Manager at the Arthur Conan Doyle Centre in Edinburgh, I lead community activities, manage room hires, recruit and support staff, and ensure health and safety compliance.

I’ve previously held roles including Assistant Manager at High Street Hostel and Customer Service Supervisor at Site L in Kingston. I excel at liaising with tenants, customers, and event organizers, coordinating with head offices and contractors, and delivering reliable financial reporting and customer service.

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Language

English
Fluent
Spanish; Castilian
Fluent
Italian
Fluent

Work Experience

Centre Manager at Arthur Conan Doyle Centre
July 1, 2023 - November 10, 2025
Building and Centre activities manager, handling community events, room hire, staff recruitment/management, and facilities maintenance. Health & safety compliance. Main point of contact with contractors and suppliers. Liaison with tenants, customers and event organizers, ensuring a smooth running of business. Financial management, payments, reconciliations and reports.
Assistant Manager at High Street Hostel, Edinburgh
November 1, 2020 - November 1, 2020
Acting general manager, prioritizing tasks to handle customers, staff and facilities needs. Data entry and updating using different booking systems and Microsoft Office. Manage reservations and queries (email, phone calls, face to face). Liaison with head office, handyman department, and external contractors. Cash management and keeping records/reports up to date. Staff recruitment, supervising and teaching of procedures.
Customer Service Supervisor at Site L, Kingston (London)
November 1, 2015 - November 1, 2015
Assisting the team manager, supervising the team to achieve business targets. Involved in the process of selection and recruitment of new staff members. Social media and Facebook management, customer service (email and phone calls).
Office Volunteer at Salisbury Centre, Edinburgh
December 31, 2023 - December 31, 2023
Data entry, monitoring emails and booking process. Compliance with health and safety checks, including fire alarm.
Volunteer at Quentin Blake Centre for Illustration (HoI), London
January 1, 2014 - January 1, 2014
Monitoring rooms, carrying out regular temperature checks. Front of house and gift shop assistance.

Education

Holistic Practitioner: Reflexology and Sound at Om Resonance
January 1, 2022 - January 1, 2022
BA in Communication and Media Studies at Florence, Italy
January 1, 2009 - January 1, 2009

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Travel & Hospitality, Professional Services