Freelance Social Media Manager and Content Creator with over three years’ experience supporting a national charity with content planning, copywriting, Canva graphics, scheduling and community-focused social media content. I help charities, small businesses and purpose-led brands create consistent, engaging content without the overwhelm. My work includes social media strategy, captions, carousels, reels, content planning and simple website support using Canva and Wix. I am known for creating warm, relatable content that helps organisations connect with their audience while keeping social media manageable and sustainable. I work remotely, communicate clearly and pride myself on being reliable, organised and easy to work with.

Laura Bailey

Freelance Social Media Manager and Content Creator with over three years’ experience supporting a national charity with content planning, copywriting, Canva graphics, scheduling and community-focused social media content. I help charities, small businesses and purpose-led brands create consistent, engaging content without the overwhelm. My work includes social media strategy, captions, carousels, reels, content planning and simple website support using Canva and Wix. I am known for creating warm, relatable content that helps organisations connect with their audience while keeping social media manageable and sustainable. I work remotely, communicate clearly and pride myself on being reliable, organised and easy to work with.

Available to hire

Freelance Social Media Manager and Content Creator with over three years’ experience supporting a national charity with content planning, copywriting, Canva graphics, scheduling and community-focused social media content.

I help charities, small businesses and purpose-led brands create consistent, engaging content without the overwhelm. My work includes social media strategy, captions, carousels, reels, content planning and simple website support using Canva and Wix.

I am known for creating warm, relatable content that helps organisations connect with their audience while keeping social media manageable and sustainable. I work remotely, communicate clearly and pride myself on being reliable, organised and easy to work with.

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Work Experience

Social Media Manager (Freelance / Part-time) at Ileostomy & Internal Pouch Association (IA)
January 1, 2022 - Present
Contribute to campaign planning and deliver content across key organisational initiatives. Deliver consistent daily content across multiple platforms, including Facebook, Instagram and X. Plan, schedule and repurpose content to support campaigns, awareness days and organisational objectives. Create engaging, accessible content using Canva, aligned with IA's tone of voice and values. Maintain consistency across multiple accounts, ensuring brand alignment at all times. Monitor engagement and support community interaction, responding to comments and messages. Use scheduling tools to organise and deliver structured weekly content plans. Work collaboratively with the communications team to support wider organisational goals. Operate independently within a remote working environment, managing workload and deadlines effectively.
Social Media Manager | Business Coach at Serious about Social
January 1, 2013 - Present
Support small businesses with social media strategy and content planning. Create engaging content including posts, blogs, and email campaigns. Design branded visuals aligned with client identity. Identify target audiences and develop tailored messaging. Manage online engagement and build relationships with audiences. Create and distribute email newsletters using platforms such as MailChimp. Analyse performance and suggest improvements to increase visibility and engagement. Monthly strategy support meetings (online).
Assessor & Apprentice Coach (Part-time) at Weston College
January 1, 2021 - January 1, 2022
Supported and assessed learners studying Digital Marketing apprenticeships. Delivered guidance on marketing principles, social media, and content creation. Provided one-to-one support, feedback, and progress reviews. Demonstrated strong communication, organisation, and mentoring skills.
Trainer at Pop Up Business School
January 1, 2012 - January 1, 2013
Delivered workshops to groups of up to 50 participants across the UK. Provided practical training on marketing, social media, and business start-up. Supported individuals in developing clear, actionable business plans.
Administrative Assistant (Group Procurement) at Lloyds Banking Group
January 1, 1996 - January 1, 2012
Managed supplier relationships and contract administration. Processed invoices, raised credit notes and maintained accurate records. Communicated with internal and external stakeholders. Provided administrative support and customer service via phone and email.

Education

NVQ Level 2 at Chartered Institute of Purchasing and Supply
January 11, 2030 - May 9, 2026
NVQ Level 3 at Chartered Institute of Purchasing and Supply
January 11, 2030 - May 9, 2026

Qualifications

Ongoing professional development in social media, marketing, and digital tools
January 11, 2030 - May 9, 2026
NVQ Level 2
January 11, 2030 - May 9, 2026
NVQ Level 3
January 11, 2030 - May 9, 2026
Ongoing professional development in social media, marketing, and digital tools
January 11, 2030 - May 9, 2026

Industry Experience

Media & Entertainment, Education, Professional Services, Software & Internet, Other

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