I’m Rachel LANGEVIN, a dynamic and motivated professional from Mauritius with around 10 years of experience across office support, operations, claims processing, and project coordination. Over the years, I’ve developed strong organization habits, attention to detail, and a customer-focused approach—whether I’m handling payments and documentation, processing insurance policies, or supporting daily administrative needs. I also bring creative experience as an artist, having worked on performance and presentation tasks, and I enjoy contributing ideas that make work more engaging and effective. I’m fully computer literate and comfortable with Microsoft Office and common business software, and I take pride in being reliable, multi-tasking, and quick to learn—always aiming to deliver accurate work and smooth communication with clients and teams.

Rachel LANGEVIN

I’m Rachel LANGEVIN, a dynamic and motivated professional from Mauritius with around 10 years of experience across office support, operations, claims processing, and project coordination. Over the years, I’ve developed strong organization habits, attention to detail, and a customer-focused approach—whether I’m handling payments and documentation, processing insurance policies, or supporting daily administrative needs. I also bring creative experience as an artist, having worked on performance and presentation tasks, and I enjoy contributing ideas that make work more engaging and effective. I’m fully computer literate and comfortable with Microsoft Office and common business software, and I take pride in being reliable, multi-tasking, and quick to learn—always aiming to deliver accurate work and smooth communication with clients and teams.

Available to hire

I’m Rachel LANGEVIN, a dynamic and motivated professional from Mauritius with around 10 years of experience across office support, operations, claims processing, and project coordination. Over the years, I’ve developed strong organization habits, attention to detail, and a customer-focused approach—whether I’m handling payments and documentation, processing insurance policies, or supporting daily administrative needs.

I also bring creative experience as an artist, having worked on performance and presentation tasks, and I enjoy contributing ideas that make work more engaging and effective. I’m fully computer literate and comfortable with Microsoft Office and common business software, and I take pride in being reliable, multi-tasking, and quick to learn—always aiming to deliver accurate work and smooth communication with clients and teams.

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Language

English
Advanced
French
Advanced

Work Experience

Policy Processing Assistant at Swan
August 1, 2023 - Present
Process home, motor, and insurance items including renewals and new policies. Allocate and manage incoming work. Answer client and internal queries.
Claims Handler at Mauritius Union LTD
November 1, 2020 - August 31, 2023
Handle claims processing tasks, including processing payments for suppliers, preparing and maintaining necessary documents, and completing filing and related administrative duties to support claims workflows.
Project Officer at SAIM Ltd
September 1, 2019 - November 30, 2020
Perform data entry and support the preparation of documents for projects, ensuring information is accurate and organized for follow-up and implementation.
Administrative Assistant at Vertical World Ltd (Outdoor and Leadership school Ltd)
March 1, 2019 - August 31, 2019
Answer phones and greet clients, assist with filing, compile financial records, help organize office activities, take and deliver messages, perform data entry, handle reservations for activities, and respond to inquiries about the company.
Administrative Assistant at Diadeis Packaging ltd (Branding And Packaging Company)
June 1, 2018 - February 28, 2019
Review information provided on PDF files for operators, archive required information, and work with office software such as Word and Excel as well as Flowr and Mediabox (Mccormick).
Polyvalent Clerk at Clinic Muller
July 1, 2016 - May 31, 2018
Provide front-desk support by answering phones and greeting clients, assist with filing, carry out basic bookkeeping tasks, compile financial records, route calls to the right people, answer company inquiries, organize office activities, insert bills into envelopes and mail, operate office machines (photocopiers/scanners), manage voice mail and computer tasks, retrieve files for personnel, and take/deliver messages; also perform data entry.
Tele Agent at Multi-Contact
November 1, 2015 - July 31, 2016
Collect client information through telephone interviews and verification, assess eligibility based on requirements, enter client information and confirm pricing to establish policies, explain procedures and answer questions to inform clients, report communication equipment problems, and maintain quality by adhering to standards and improving knowledge about new products.
Artist at Pierre Poivre Entertainment
November 1, 2013 - June 30, 2014
Perform as an artist by memorizing musical selections and routines, singing or following printed text and musical notation or customer instructions. Interpret or modify music using knowledge of harmony, melody, rhythm, and voice production to engage audiences. Create choreography and rehearse performances, and interact with the audience.

Education

School Certificate (Cambridge University) at Cambridge University
January 11, 2030 - September 11, 2026
Universal ICT Education Program – Internet and Computing core certification (IC3) at Universal ICT Education Program
January 1, 2012 - January 1, 2012
Alliance française Certificate at Alliance française
January 1, 2008 - January 1, 2009

Qualifications

School Certificate (Cambridge University) - subjects and grades
January 11, 2030 - September 11, 2026
IC3 (Internet and Computing core certification)
January 1, 2012 - January 1, 2012
Alliance française Certificate
January 1, 2008 - January 1, 2009

Industry Experience

Financial Services, Retail, Education, Healthcare, Manufacturing, Media & Entertainment, Professional Services, Other