I'm a versatile virtual assistant with 2+ years of experience supporting executives and managing operations in fast-paced remote environments. My psychology background helps me anticipate needs, communicate effectively, and build strong working relationships across diverse stakeholders. I excel in calendar management, executive correspondence, project coordination, and process optimization. I’m proficient with Microsoft 365, ClickUp, Trello, and Monday.com, and I regularly leverage AI tools like ChatGPT, Gamma AI, and Gemini to boost efficiency and accuracy.

Lawrence T. Zhou

I'm a versatile virtual assistant with 2+ years of experience supporting executives and managing operations in fast-paced remote environments. My psychology background helps me anticipate needs, communicate effectively, and build strong working relationships across diverse stakeholders. I excel in calendar management, executive correspondence, project coordination, and process optimization. I’m proficient with Microsoft 365, ClickUp, Trello, and Monday.com, and I regularly leverage AI tools like ChatGPT, Gamma AI, and Gemini to boost efficiency and accuracy.

Available to hire

I’m a versatile virtual assistant with 2+ years of experience supporting executives and managing operations in fast-paced remote environments. My psychology background helps me anticipate needs, communicate effectively, and build strong working relationships across diverse stakeholders.

I excel in calendar management, executive correspondence, project coordination, and process optimization. I’m proficient with Microsoft 365, ClickUp, Trello, and Monday.com, and I regularly leverage AI tools like ChatGPT, Gamma AI, and Gemini to boost efficiency and accuracy.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Advanced

Work Experience

Independent AI Exploration at Self-Directed Study
January 1, 2024 - Present
Personal study exploring AI behavior evaluation using psychology-based assessment frameworks (e.g., Big Five, emotional intelligence, situational judgment tests) across LLMs including ChatGPT-4, Claude, Deepseek, Gemini; designing prompts and evaluating consistency in emotional reasoning, empathy, theory of mind, and adaptive behavior.
Personal Assistant to Director & Interim Administrator at T&T Enterprises
February 1, 2025 - Present
Engineered and iteratively refined prompts across multiple AI platforms to generate executive correspondence; applied criteria-based evaluation to select outputs for accuracy, tone, and appropriateness; created process documentation and guidelines; managed workflows and meeting synthesis.
Executive Assistant at Silverspring Psychology Centre
October 1, 2023 - February 1, 2025
AI-enabled synthesis of clinical psychology literature; condensed sources into coherent summaries and recommendations; supported executive presentations and content creation.
Sales Agent at YouPro Contact
June 1, 2023 - August 1, 2023
Managed customer relationships and leads; refined tele-sales scripts; improved response rates; utilized VoIP for client interactions.
Personal Assistant at T&T Enterprises
February 1, 2025 - Present
Managed executive calendar across multiple time zones, coordinated international travel, and prepared visa documentation. Acted as primary liaison between the Director and stakeholders via email, phone, and virtual platforms. Created confidential documents, presentations, and reports using Microsoft 365; organized and minuted meetings with action tracking in Monday.com. Implemented digital systems in ClickUp and Excel, improving information retrieval time by 40%. Leveraged productivity tools (ChatGPT, Gemini, Gamma AI) to optimize correspondence efficiency; oversaw fleet operations reducing unauthorized usage by 10%.
Executive Assistant at Silver Spring Psychology Centre
October 1, 2023 - February 1, 2025
Represented executives in virtual meetings, recording minutes and tracking deliverables in Trello. Managed executive email inbox with an 80% response rate within four business hours; coordinated hybrid events and conferences. Developed digital client onboarding systems in Google Sheets, reducing administrative time by 25%. Created promotional materials using Canva and Gamma AI, reducing design turnaround time by 50%. Built centralized documentation for policies and procedures; handled confidential information with discretion.

Education

Master of Science in Clinical Neuropsychology at University of Zimbabwe
February 1, 2024 - December 1, 2027
Bachelor of Social Sciences, Honors in Psychology at University of Zimbabwe
February 1, 2019 - November 1, 2022
Master's Degree in Neuropsychology at University of Zimbabwe
January 1, 2024 - January 1, 2027
Bachelor's Degree with Honors in Psychology at University of Zimbabwe
January 1, 2019 - January 1, 2022

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Healthcare, Professional Services, Software & Internet, Media & Entertainment