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People Operations professional with 10+ years of experience building HR infrastructure from scratch in regulated, multinational environments. Track record managing 30+ active international consultants across NATO/EU institutional contracts, maintaining 44 security clearances (SECRET to COSMIC TOP SECRET), and coordinating onboarding and logistics for 350+ government-sponsored participants across 4 continents. Proven ability to independently own full HR and recruitment cycles - from job description and sourcing through security vetting, onboarding documentation, and compliance management - in environments where accuracy and confidentiality are non-negotiable. Adept at designing people processes, building SOPs, and driving operational improvements through AI-assisted workflow design. Trilingual: Spanish (native) · English (C2) · French (C1).…People Operations professional with 10+ years of experience building HR infrastructure from scratch in regulated, multinational environments. Track record managing 30+ active international consultants across NATO/EU institutional contracts, maintaining 44 security clearances (SECRET to COSMIC TOP SECRET), and coordinating onboarding and logistics for 350+ government-sponsored participants across 4 continents. Proven ability to independently own full HR and recruitment cycles - from job description and sourcing through security vetting, onboarding documentation, and compliance management - in environments where accuracy and confidentiality are non-negotiable. Adept at designing people processes, building SOPs, and driving operational improvements through AI-assisted workflow design. Trilingual: Spanish (native) · English (C2) · French (C1).

Layla Rojas

Content Producer, Content Designer, Project Manager, +2

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People Operations professional with 10+ years of experience building HR infrastructure from scratch in regulated, multinational environments. Track record managing 30+ active international consultants across NATO/EU institutional contracts, maintaining 44 security clearances (SECRET to COSMIC TOP SECRET), and coordinating onboarding and logistics for 350+ government-sponsored participants across 4 continents. Proven ability to independently own full HR and recruitment cycles - from job description and sourcing through security vetting, onboarding documentation, and compliance management - in environments where accuracy and confidentiality are non-negotiable. Adept at designing people processes, building SOPs, and driving operational improvements through AI-assisted workflow design. Trilingual: Spanish (native) · English (C2) · French (C1).…People Operations professional with 10+ years of experience building HR infrastructure from scratch in regulated, multinational environments. Track record managing 30+ active international consultants across NATO/EU institutional contracts, maintaining 44 security clearances (SECRET to COSMIC TOP SECRET), and coordinating onboarding and logistics for 350+ government-sponsored participants across 4 continents. Proven ability to independently own full HR and recruitment cycles - from job description and sourcing through security vetting, onboarding documentation, and compliance management - in environments where accuracy and confidentiality are non-negotiable. Adept at designing people processes, building SOPs, and driving operational improvements through AI-assisted workflow design. Trilingual: Spanish (native) · English (C2) · French (C1).

Available to hire

People Operations professional with 10+ years of experience building HR infrastructure from scratch
in regulated, multinational environments. Track record managing 30+ active international consultants
across NATO/EU institutional contracts, maintaining 44 security clearances (SECRET to COSMIC
TOP SECRET), and coordinating onboarding and logistics for 350+ government-sponsored
participants across 4 continents. Proven ability to independently own full HR and recruitment cycles -
from job description and sourcing through security vetting, onboarding documentation, and
compliance management - in environments where accuracy and confidentiality are non-negotiable.
Adept at designing people processes, building SOPs, and driving operational improvements through
AI-assisted workflow design. Trilingual: Spanish (native) · English (C2) · French (C1).

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

Spanish; Castilian

Fluent

English

Fluent

French

Advanced

Work Experience

People Operations & Recruitment Specialist at COTECO INFORMATICA INTERNACIONAL SL

June 1, 2025 - Present

Built People Operations infrastructure from scratch: designed personnel database tracking 90+ international consultants (30 active across NETMA, NCIA, EUSPA, NATO HQ, EUROCONTROL); authored all internal SOPs, process guides, and onboarding documentation. Maintained 44 NATO and EU security clearances (SECRET to COSMIC TOP SECRET) as principal custodian; managed full HPS lifecycle across 6+ nationalities via MARGA (CNI), UKV Office Portal, and national security authorities. Supported 15+ competitive bids for EU and NATO institutional clients (EUSPA, NCI Agency, NETMA, Eurocontrol), sourcing 10 – 20 NATO/EU SECRET - cleared IT profiles per tender across specialized technical disciplines. Managed end-to-end candidate submissions via Workable for NCIA AAS Framework (IBM, EMW, MCR, Booz Allen partners); coordinate RFV processes for consultants deployed across Belgium, Germany, France, and Czech Republic. Served as primary HR liaison between COTECO and institutional program managers at NATO

Virtual Assistant at virtualassistantinmadrid.com

January 1, 2025 - Present

Provided HR operations, onboarding design, process documentation, and executive administration for 4 international clients; built and manage a custom CRM platform for client records, invoice tracking, and project workflows; delivered AI-assisted workflows to automate document generation, scheduling, and client communication, reducing delivery time while maintaining quality.

HR & Operations Coordinator at Congregation Shaar Hashomayim

September 1, 2020 - June 1, 2022

Built staff lifecycle tracking system; led recruitment for institutional positions; managed bilingual payroll/compliance; coordinated speaker recruitment, visa support, and travel for visiting scholars; supported executive operations and high-volume event logistics.

HR & Operations Coordinator at Congregation Shaar Hashomayim

June 1, 2023 - May 1, 2025

Re-engaged remotely; trained incoming staff; managed calendar and cross-stakeholder communications; supported high-volume program logistics and event planning.

Patient Onboarding & Operations Coordinator at Innomar Strategies (Cencora)

July 1, 2022 - May 1, 2023

Onboarded 15+ new patients daily; managed eligibility review, documentation intake, and Salesforce CRM setup; coordinated prescription renewals, pharmacovigilance logging, and clinic liaison for infusion appointments; resolved eligibility and insurance pre-authorization issues.

Training Program & People Coordinator at SETYM International

May 1, 2017 - September 1, 2020

Coordinated cohorts of 15 government-sponsored civil servants across 4 international locations; managed participant registration, visa processing, compliance documentation, tuition coordination, accommodation, and program support; maintained relationships with funders (World Bank, UNDP, African Development Bank, CIDA) ensuring accurate reports and attestations.

Accounts Receivable Specialist at IQOR Canada

February 1, 2015 - May 1, 2017

Managed 15+ multinational portfolios; performed reconciliations, recovery reporting, and collections; maintained Salesforce records and onboarding documentation; trained colleagues on reconciliation procedures.