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I'm a reliable virtual assistant with 4+ years of experience in customer support and research analysis, delivering efficient chat and email support for high-volume accounts. I also edit photos and create Canva-based graphics, layouts, and marketing materials for branding consistency. I strive to respond promptly, stay organized, and maintain a friendly, professional tone in every interaction, helping teams move faster and keep clients satisfied.…I'm a reliable virtual assistant with 4+ years of experience in customer support and research analysis, delivering efficient chat and email support for high-volume accounts. I also edit photos and create Canva-based graphics, layouts, and marketing materials for branding consistency. I strive to respond promptly, stay organized, and maintain a friendly, professional tone in every interaction, helping teams move faster and keep clients satisfied.

Lea Roneth Mateo

Content Creator, Graphic Designer, Photographer, +2

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I'm a reliable virtual assistant with 4+ years of experience in customer support and research analysis, delivering efficient chat and email support for high-volume accounts. I also edit photos and create Canva-based graphics, layouts, and marketing materials for branding consistency. I strive to respond promptly, stay organized, and maintain a friendly, professional tone in every interaction, helping teams move faster and keep clients satisfied.…I'm a reliable virtual assistant with 4+ years of experience in customer support and research analysis, delivering efficient chat and email support for high-volume accounts. I also edit photos and create Canva-based graphics, layouts, and marketing materials for branding consistency. I strive to respond promptly, stay organized, and maintain a friendly, professional tone in every interaction, helping teams move faster and keep clients satisfied.

Available to hire

I’m a reliable virtual assistant with 4+ years of experience in customer support and research analysis, delivering efficient chat and email support for high-volume accounts. I also edit photos and create Canva-based graphics, layouts, and marketing materials for branding consistency.

I strive to respond promptly, stay organized, and maintain a friendly, professional tone in every interaction, helping teams move faster and keep clients satisfied.

Skills

Canva

Experience Level

Canva

Expert

Work Experience

Chat and Email Support at Alorica Philippines Inc.

January 1, 2021 - January 1, 2022

Responded to customer inquiries via live chat and email for high-volume accounts; provided timely resolutions; maintained high levels of professionalism and empathy in all interactions.

Canva Editing & Layout Design at Canva Philippines Inc.

January 1, 2021 - January 1, 2022

Created visually appealing graphics, social media posts, presentations, and marketing materials with consistent branding. Managed customer inquiries and bookings; prepared quotations and packages; shooting and editing photos for events and promotions.